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Holiday Inn Plaza Dali Mexico City

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Holiday Inn Plaza Dali Mexico City
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201 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Start your review of Holiday Inn Plaza Dali Mexico City
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Monterrey, Mexico
Reviewed 5 weeks ago

Close to the airport, nice rooms, excellent breakfast buffet, and friendly staff. It all sounds great. Unfortunately you cannot get a good sleep. Noise isolation of the rooms is horrible. I could hear people talking and walking around on all floors, elevator activity and could even hear the phone from the front desk while being on the third floor!! This...

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Helpful?
Thank Alfredo F
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Dear Guest, Thank you for taking the time to let us know your kind opinion and valuable feedback, we will share it with all the staff to avoid any similar situations on the future, please accept our apologies for the inconvenience suffered. Sincerely

Reviewed 2 March 2017 via mobile

We stayed here just before we flew out of México city's airport, we regret not having spend more time here. Their rooms are top of the line, comfortable bed, USB outlets, remote control for ac unit, modern and funtional design, underground secured parking garage and as an added benefit: several art pieces. Their staff is amazing and helpful. It just...

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Helpful?
Thank Ricardo S
COMENDALI, Front Office Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Cramerton, North Carolina
Reviewed 26 January 2017

Started out bad and ended worst. Shuttle people were rude. Font desk didn't have my reservation until I gave them the number. Then they assigned me to a room that was already occupied! Wouldn't take the Corp card on file... what a mess.

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Helpful?
Thank John M
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

Frankfurt, Germany
Reviewed 31 December 2016

My stay at Holiday Inn Dali was very pleasant. The rooms are huge and very, very clean. The breakfast included delicious Mexican specialities as well as more common things like cereal and yoghurt. So far so good, but what truly will get me back to this hotel is the kind and helpful service staff I met there. Ricardo, Beatriz and...

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Helpful?
Thank 146arabella
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Montreal, Canada
Reviewed 24 December 2016

I spent one night in this hotel because Aeromexico had, once again, delayed its flights. Frankly, this is the best Holiday Inn I’ve stayed in and I was quite impressed by this hotel. Everything is huge: the reception, the lounge, the restaurant and the rooms. Super clean, super modern…a little cold thought, even though the Christmas decorations added a little...

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Helpful?
3Thank Nancy R
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room noise conditions. We value your comments and welcome...

San Francisco, California
Reviewed 9 December 2016 via mobile

The hotels rooms are standard fare with friendly staff. The rooms are well maintained, however, the facility is a little tired and could use an update. The location is close to the airport. There is not much within walking distance to the hotel. The restaurant is a cafeteria style and serves cafeteria style food.

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Helpful?
Thank capriskman
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Fort Worth Texs
Reviewed 12 November 2016 via mobile

Due to cancelled flight, had to spend the night in Mexico City courtesy of AeroMexico. A new hotel that is very modern. Rooms were excellent! Housekeeping came by twice to make sure we had everything we needed. Breakfast buffet was gigantic with excellent service. Thank you Aeromexico!!

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Helpful?
Thank Lisa O
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Chicago, Illinois
Reviewed 27 October 2016

Kind of pricey , But comfortable, clean and updated rooms, Exceptional service starting from Reception desk, waitress and room service. Very Safe, surrounding maybe no recommendable for night walk, But convenient location and airport shuttle.

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Helpful?
Thank Hernandez1010
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 20 October 2016 via mobile

Very nice airport hotel. They have service for airport that is nice they have nice buffet for meal service was nice ! Front desk, bell man, room is clean and quiet. Lot of outlet you can use for charge and laptop ! Nice business hotel near airport !!

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Helpful?
Thank Wasabi1829
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Saltillo, Mexico
Reviewed 14 September 2016 via mobile

Regarding the this Holliday Inn Plaza Dali, I used to visit it quite often, has very nice and spacious rooms. But lately I think managers/owners have not put as much attention as before in those small but important details. Reception is like asking a favor to get checked in, and being a spire member means absolutely nothing, at least to...

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Helpful?
Thank JDStefano
COMENDALI, Guest Relations Manager at Holiday Inn Plaza Dali Mexico City, responded to this review

Mr. De Stefano, we really appreciate all the time you took to let us know your opinion and comments, thank you for your sincere feedback. Kind Regards

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get as far away from the elevator as possible for less noise.”
alfredof429, 26 Mar 2017 | Read review
“Stay someplace else!”
johnmV9646RU, 26 Jan 2017 | Read review
“Book a renovated room”
AVILLASAC, 15 Dec 2015 | Read review
“Great to stay if going to Foro Sol or need to be close to the airport. Rooms facing the bar may be noisy at night”
laurenw420, 5 Dec 2015 | Read review
“North view!”
rudys763, 25 Nov 2015 | Read review
5 of 5