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Novotel Mexico Santa Fe

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Traveller (51)
Room & Suite (29)
Dining (9)
Overview
  • Excellent21%
  • Very good39%
  • Average23%
  • Poor8%
  • Terrible9%
Travellers talk about
“business hotel”(6 reviews)
“business travel”(2 reviews)
“mini bar”(2 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Novotel Mexico Santa Fe
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Offers from Novotel Mexico Santa Fe
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)
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1 - 5 of 89 reviews
Reviewed 16 March 2018 via mobile

This is my third time at Novotel Santa Fe and the hotel is perfect. The room is clean and perfect size. Good breakfast with fruits and other options. The staff is always very attention and pleasant to help. The gym can be a little better.

1  Thank Rodrigo P
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 3 weeks ago

Dear Rodrigo P, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Napoleon Flores Mares General Manager

Reviewed 3 March 2018

have stayed here for a few days suddenly heard pool on top floor had occasionally wanted to lie in the sun too bad that it was not clearly promoted as a club meber I found the service not of the level what I am used...More

Thank ivo b
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 5 March 2018

Dear Ivo B, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us...More

Reviewed 15 December 2017

The hotel allowed drunk and noisy guests be yelling outside my door at 3 am in the morning. When I complained. They just said, that these drunk persons were coming back from their Christmas celebration like kinda accepting it was an acceptable situationMore

Review collected in partnership with Novotel Hotels
1  Thank S3378LXgabrielm
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 6 January 2018

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

Reviewed 14 November 2017 via mobile

Good value / money hotel, it is 5 min walk to the main business offices and 2 min walk to the street full of restaurants . Small swimming pool in the 8th floor, room was clean and spacious and the staff in reception very friendly....More

1  Thank Daniel S
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 25 November 2017

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Napoleon Flores Mares General Manager

Reviewed 4 November 2017

The stay was not good in this Hotel. 1. The room was not clean & everyday also they were just adjusting bed sheet..& not cleaning floor. 2. The Minibar Fridge was not working..I day they repaired & told it be cooling slow but actually it...More

1  Thank Ravi2K
Response from Napoleon F, Gerente at Novotel Mexico Santa FeResponded 25 November 2017

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Mexico City Santa Fe. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Shuttle Bus Service
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$77 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms
Details
Price range
US$77 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms
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Traveller (51)
Room & Suite (29)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
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Room Tips
"The fourth floor was very quiet"
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"No special recommendation----just don't stay there !!!"
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"We had a dog, that was welcomed, paid a small fee, and have the rooms in a low floor."
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"Make sure you get a room at the front of the hotel, otherwise you are facing the JW Marriott, behind."
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