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Hilton Mexico City Santa Fe

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Hilton Mexico City Santa Fe
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676 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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District of Columbia
Reviewed 3 days ago NEW

Wow, this is a very modern-looking, stylish Hilton. I was very impressed with the whole lobby area, bar, etc on the main floor. The employees are very friendly too, which was demonstrated after a small problem occured. As a "Gold" Hilton Honors member you are supposed to be upgraded to a better room if there is availability. However, when I...

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Helpful?
Thank Matthew R
Michelle B, Guest Relations Manager at Hilton Mexico City Santa Fe, responded to this review

Dear Matthew R, Thank you very much for taking the time to share your feedback regarding your most recent stay with us! I am sorry to read that you were not welcomed as a Hilton Honors Gold member and was not offered an upgrade; however, I am very happy to read that Marco upgraded your room and provided you with...

Madrid, Spain
HOTEL’S FAVOURITE REVIEW
Reviewed 28 February 2017 via mobile

I loved my stay. Great King bed. Good breakfast. Very nice staff. If you are in business in the SantaFe area they offer a van service to drive you to your place of work (and back) at no cost. There is a mall right around the corner with multiple dining and shopping options. Will definitely come back.

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1Thank javiergalt
About Hotel's Favourite Review
Jerome L, Director General at Hilton Mexico City Santa Fe, responded to this review

Dear javiergalt, First of all thank you for taking the time to post a kind comment on trip Advisor. Glad to read you loved your stay, we loved to have you here. thank you for recognizing the good work the team is doing, especially culinary and restaurant team at breakfast. I hope we will have the pleasure to welcome you...

Atlanta, Georgia
Reviewed 1 week ago

This was my 5th visit to this property. I like it so much that I keep coming back even though there are many options in this area. The rooms are spacious and comfortable. The shower is large and accommodating. The bathrooms are well equipped. They offer a mini-bar, which is becoming obsolete in many Hilton properties. The WIFI is fast...

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Thank johnD1368WW
Michelle B, Guest Relations Manager at Hilton Mexico City Santa Fe, responded to this review

Dear johnD1368WW, Thank you very much for taking the time to share your feedback! It makes us very happy and proud to know that you enjoy our hotel; so much that you keep staying withus despite of the many offerings Santa Fe has! Thank you very much for choosing to stay with us and for allowing us with the opportunity...

Reviewed 1 week ago

Went to Mexico City and stayed at the Hilton Santa Fe for my 8 yr old birthday. When I mentioned that it was my daughters birthday, the kitchen staff went out there way to make it special for my daughter, with a cake, confetti, birthday hat, and signs. The service here is great and rooms are clean.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kevin A
Michelle B, Guest Relations Manager at Hilton Mexico City Santa Fe, responded to this review

Dear Kevin A, Thank you for your kind comments! We are very happy to know your daughter enjoyed her 8th Birthday! Thank you for allowing us with the opportunity to serve you. We hope to soon welcome you and your family back at Hilton Mexico City Santa Fe! At your service, Michelle Burn Guest Services Manager Hilton Mexico City Santa...

Williamsburg, Virginia
Reviewed 1 week ago

I have stayed in many hotels in Mexico City over the past 18 years. This one, the Hilton Sante Fe Mexico City clearly is the BEST one I have ever stayed. The rooms are clean and no noise. The hotel staff go out of their way to provide excellent customer service. Breakfast is top notch with multiple choices and great...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Dutchboy135
Melbourne, Australia
Reviewed 1 week ago

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Thank DRLuxury
Jerome L, General Manager at Hilton Mexico City Santa Fe, responded to this review

San Diego
Reviewed 2 weeks ago

Review collected in partnership with Hilton Hotels & Resorts
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Thank Val J
Reviewed 3 weeks ago

Review collected in partnership with Hilton Hotels & Resorts
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Thank Annemarie M
Reviewed 3 weeks ago

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Thank Rburns1971
Reviewed 4 weeks ago

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Thank Joao Dimaz P

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Madera Restaurante & Bar
Madera Restaurante & Bar
Cuisines: Mexican, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set in the heart of Santa Fe, one of the most important financial and corporate districts in Mexico, the contemporary Hilton Mexico City Santa Fe hotel boasts an ideal location within the dynamic SAMARA complex, which features corporate offices and an extensive shopping mall. This stylish Santa Fe hotel is within walking distance of a number of restaurants, cinemas, shops and entertainment options and is a 40-minute drive from Benito Juarez International Airport and an hour from Toluca Airport. ... more   less 

Additional Information about Hilton Mexico City Santa Fe

Address: Antonio Dovali Jaime No. 70, Mexico City 1219, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: £98 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Mexico City Santa Fe 4.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Hilton Mexico City Santa Fe
Hotel Style:
#6 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Santa Fe staff and other travellers.
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Questions? Get answers from Hilton Mexico City Santa Fe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to stay in Santa Fe, Mexico City”
johnD1368WW, 18 Apr 2017 | Read review
“Suite 800 was pretty nice and spacious”
DRLuxury, 15 Apr 2017 | Read review
“There are no bad choices here. Do not miss the roof top pool -- great views”
351craigs, 25 Feb 2017 | Read review
“try to request a executive level if you are gold status”
93joew, 22 Feb 2017 | Read review
“Ask the doorman to run you to nearby meetings during the day.”
MDFreqTvlr, 21 Feb 2017 | Read review
5 of 5