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City Express EBC Reforma

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City Express EBC Reforma
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319 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Reviewed 13 March 2017

Even though it has a good location, streets are closed due to restaurations. Everything is full of dirt. The hotel is extremely small. The rooms are very small. The staff is kind, but not very helpfull. AC stopped working for 2 full nights and days, staff would not help. I definitely do not recommend this hotel.

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Helpful?
Thank Felipe G
Lawndale
Reviewed 1 February 2017 via mobile

It is close to downtown that you can walk to anything that is the most convenient thing that I have to offered other than that it has very small rooms very tiny little bathrooms with little to no lighting whatsoever. It has air conditioner TV save hairdryer iron ironing board. The basic of amenities. It looks clean but soon as...

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Thank Eddielawndale
Victoria, Canada
Reviewed 11 January 2017

The hotel has clean rooms, slick design, basic furniture, good location and great price, overall a great value hotel. Always stay at City Express before taking flight back to Canada. Although this time I wanted to upgrade to a king bed and they were not flexible, wanted to charge the outrageous walk in rate, something to do with their reservation...

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Thank Petmoliere
Guadalajara, Mexico
Reviewed 23 August 2016

This City Express Hotel have a great location. Shops and restaurant nearby. the rooms are big for the City Express standard, good beds, nice A/C, safe. Tv is awful, the shower is very small, I don't like the smell in the rooms. The elevators are very small, and get crowded very easy, some time we have to wait 3 times...

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Thank Alfredo C
Houston, Texas
Reviewed 24 June 2016

This is one of my favorites city express hotels in Mexico city, everything I need is close. The staff was very friendly and cooperative. I had quality in service and the pice I got was great. Definitely I'd recommend this to my friends.

Review collected in partnership with this hotel
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Thank 161ameliad
Queretaro City, Mexico
Reviewed 19 April 2016

room smelled funny, like they had covered up cigaret smell... guy in front door was not welcoming, reception called 10 minutes before check out time to remind that we had 10 minutes to leave the room. i've stayed in many hotels over the years and no one has ever called like that and on top of everything. wasn't nice about...

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Thank denisc396
Guadalajara, Mexico
Reviewed 31 March 2016

its very close to reforma 222, very good places near the hotel and safety, the taxi service outside the hotel is very good, the food provided by hotel was good and the people at the lobby very professional

Review collected in partnership with Amoma.com
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Thank oscaro166
Alan T, Guest Relations Manager at City Express EBC Reforma, responded to this review

Dear oscaro166, Thank you for sharing your valuable comments with the tripadvisor community. It’s a delight to hear you enjoyed your stay and that our staff were on hand to assist you. Your comments encourage us to continue providing the best of us. We’re also glad to know the central location of the hotel, close to reforma, was convenient for...

Monterrey, Mexico
Reviewed 15 September 2015

This hotel is one of the best hotels in Mexico City due to its perfect location. Not only is near from Reforma and the Zona Rosa places, but it´s in front of the most modern Malls in Mexico City where you can go to eat, walking around and go to the movies if you want. Prices are very accessible to...

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1Thank Jesse R
marlen c, Guest Relations Manager at City Express EBC Reforma, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

Reviewed 27 May 2015 via mobile

I had always stayed at another hotel when I came to Mexico City, but decided to try this one. It was great! Just right in front of Reforma 222 shopping mall which was amazing. We just had to walk across the street to take the tour bus (loved this). The room rate includes breakfast which is buffet style with anything...

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1Thank LosMeninos28
marlen c, Guest Relations Manager at City Express EBC Reforma, responded to this review

Dear Guest, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon.

Reviewed 2 December 2014

I had some problems with my reservation, and the maintenance of the hotel is not good. The room has broken stuffs and just ine elevator work in a week and the Hotel Has enough people all day and need 2 elevator working. Still I think the location, price and excellent free breakfast make of this Hotel a good choice. Just...

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2Thank Sascha M
marlen c, Guest Relations Manager at City Express EBC Reforma, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service and maintenance in general as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; Waiting us the chance to have your preference and...

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
City Express EBC Reforma sits next to the Reforma 222 shopping center, a great location with easy access to Mexico City’s financial and business districts.  We welcome you with open arms, whether you’re visiting for business or pleasure. Our hotel is close to major companies in the area: CI Mexico (HR specialists), FINDES (accounting and finance) and Intelisis Aspel (information technology and services.) Walk down the famous Paseo de la Reforma. The wide avenue, known for its beauty and monuments, runs diagonally across the heart of Mexico City. Each block has a different statue including a tribute to the Roman goddess Diana, the Angel of Independence, and the Cuauhtemoc monument. Mexico City’s capital is packed with museums, such as the Museum of Popular Art, the Museum of Tolerance, or the Palace of Bellas Artes. For people watching, grab coffee at Sanborns de los Azulejos, a delightful cafe in the historic center. For amazing views of the Cathedral and National Palace, visit restaurant El Mayor. Reserve your room at City Express EBC Reforma and we promise that you’ll have an unforgettable visit. ... more   less 

Additional Information about City Express EBC Reforma

Address: Calle Havre No. 21 | Col. Juárez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa , Juárez
Price Range: £62 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express EBC Reforma 2*
Number of rooms: 67
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Also Known As:
City Express Ebc-Reforma Hotel Mexico City
City Express EBC Reforma Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from City Express EBC Reforma staff and other travellers.
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Questions? Get answers from City Express EBC Reforma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just dont go”
178felipeg, 13 Mar 2017 | Read review
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146alfredoc, 23 Aug 2016 | Read review
“No tip at all, everything was great.”
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