We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

City Express Plus Insurgentes Sur

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
City Express Plus Insurgentes Sur
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

414 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 31: English reviews
Queretaro, Mexico
Reviewed 5 days ago NEWvia mobile

Good price, terrible service. With this staff the answer to any request is "can't do". I guess that's what we paid for since the rate is affordable and really close by the insurgentes Theater which was the only reason to select it. If I can, will avoid it in the future even If i have to pay a little more.

 Report
Helpful?
Thank Gatesound
New York City, New York
Reviewed 6 days ago NEWvia mobile

I was here on business for 2 days and the staff is nice and so is the room. The big BUTs: wifi stops working at 7am when everyone starts connecting - it literally becomes useless; the gym has apparently been under renovation for a while and no news of when it will be ready again. They don't warn you on...

 Report
Helpful?
Thank inessagrario
New York City, New York
Reviewed 3 weeks ago

This is the second time I stayed in a City Express and unfortunately it was a similar experience. First of all, most of the guys in the front desk are inexpert, therefore his service tend to be mediocre. Secondly, the Internet is terrible. I only could work from my room once, the rest of my stay was impossible. Third, the...

 Report
Helpful?
1Thank Gabriela A
San Diego, California
Reviewed 4 weeks ago

The rooms were simple but very nice. Impressed that the bed was firm but very comfortable. The location was perfect, close to a shopping center and many restaurants within walking distance. Transportation was easy as you have the metro rail across the street and taxi service as well.

 Report
Helpful?
Thank 210eugeniab
Valentine, Texas
Reviewed 2 November 2016

Very clean. Friendly and helpful staff. Lots of food, stores in walking distance. Our room was very quiet even though it faced the busy street. The restaurant was also good and priced well. Would stay here again.

 Report
Helpful?
Thank Z9295GUryano
Cancun, Mexico
Reviewed 15 October 2016 via mobile

This is the first time I have stayed in this location, but have stayed in many other City Express hotels elsewhere and all went well. Nothing fancy but clean comfy rooms, booked for 1 night, it is well located and I am familiar with Mexico City and the hotel name/ chain. I do not ever review my business trips, but...

 Report
Helpful?
1Thank Martini_in_Paris
Reviewed 12 September 2016

I will definitely stay there again. Located next to a Metrobus stop. 30 minutes from Zocalo and 1.5 hours from Xochimilco (by public transportation). The only thing that they have to improve is the wifi connection. It was not stable. I had to connect from the lobby, instead from my room.

 Report
Helpful?
Thank Xaisl
KEMAH, TX
Reviewed 25 July 2016 via mobile

We spent one night at this hotel because it was close to the airport and we had an early bird flight. The room was very clean and large however I wish we could have picked a different room. Our room was at the end of the first floor near the exit to the smoking area. So all night long we...

 Report
Helpful?
1Thank TexasbornKemah_Tx
Reviewed 23 July 2016 via mobile

Location is one of the main assets of this business-oriented big hotel. I checked-in here for a two-trip in Mexico city, and this hotel is just in front of the government offices I was going to, so this was a no-brainer for a city famous for hours-long traffic jams. Rooms are modern, tidy and spacious, with firm but comfortable beds....

 Report
Helpful?
1Thank Ramon B
Copenhagen, Denmark
Reviewed 8 June 2016

An inexpensive large budet hotel right on the metrobus line way down in the southwestern part of mexico city. OK breakfast included, restaurant in the hotel and another fast food restaurant next door. Nice service but with many Mexican guests not always speaking good english. My main objection is that it is really far from the center, and the room...

 Report
Helpful?
Thank 2900SS

20 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5)
Viewed
Dining (4)
Viewed
Hotel & Grounds (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Fiesta Inn Insurgentes Sur
#30 of 307 in Mexico City
366 reviews
City Express Patio Universidad
#79 of 307 in Mexico City
307 reviews
Hotel El Diplomatico
#154 of 307 in Mexico City
200 reviews
Show Prices
Show Prices
Show Prices
Coyoacan
Fiesta Inn Periferico Sur
Fiesta Inn Periferico Sur
#55 of 307 in Mexico City
380 reviews
Holiday Inn Mexico Coyoacan
#134 of 307 in Mexico City
84 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about City Express Plus Insurgentes Sur

Address: Avenida Insurgentes sur 1581 | Col. San José Insurgentes Del. Benito Juárez, Mexico City 03900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: £51 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express Plus Insurgentes Sur 2*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, HotelTravel.com, Priceline and Odigeo so you can book your City Express Plus Insurgentes Sur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cityexpress Insurgentes Sur Hotel Mexico City
City Express Plus Insurgentes Sur Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from City Express Plus Insurgentes Sur staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from City Express Plus Insurgentes Sur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“cheap, but ask for a room with a window.”
 of 5 bubbles 2900SS, 7 Jun 2016 | Read review
“I had an inside room far from the elevator which had a view of a courtyard that was covered by some kind of canopy. While it was quiet I had no sense of what things were like outside. At one point there was a huge storm and I was completely unaware of it. Request an outside room. There may be some street noise but at least you won't feel like you're staying in a cocoon.”
 of 5 bubbles jonnyf8, 1 Jan 2014 | Read review
“Rooms near the front can get street noise, so ask for a room at the back.”
 of 5 bubbles Lakeside31, 2 Jun 2013 | Read review
“Should you book online, be sure to get a confirmation, though. I did not check that and when I arrived there was no more room available. So I checked into another hotel for a night and then moved to the Cityexpress.”
  • part of breakfast area and part of patio
 of 5 bubbles WiP, 25 Feb 2013 | Read review
4 of 4
Enter dates for best prices
Check In Check Out
Price Your Stay