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Traveller (226)
Room & Suite (68)
Dining (14)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The hotel is located in the heart of the city, next to the cathedral of San Cristobal de las Casas. This hotel occupies 2 majestic colonial houses with unique beauties. The ocher colors, antique furniture and wood carvings, enhance the special style of the hotel. His beautiful courtyards have a XVIII century colonial architecture, unique in the city, perfectly preserved. The hotel has 76 rooms (2 master suites, 4 junior suites and 70 standard rooms), restaurant service with regional and international food service, room service, laundry service, parking, bilingual staff, a safe deposit box in the room , wireless internet, currency exchange, bar, medical service, meeting rooms, banqueting facilities and catering services
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Property amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Classic
HOTEL CLASS
403Reviews
268Photos
4Q+A
32Room tips
Traveller rating
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Popular mentions
As you enter the hotel through the arch there is a sign saying 4 star. Well it clearly isn’t. Our room was ok although it could have done with some heating as it was very cold on a morning. The bed was rock hard, my wife checked there was a mattress and we weren’t sleeping on
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My husband, my two girls and me stayed for a couple of days in this hotel. While it was ok for sleeping only -we had some tours booked so we had to get up early and then came back in the evening-, I think it has some room for improvement. It appears as a boutique hotel but I
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Response from Gerencia D, Gerente at Diego De Mazariegos
Responded 3 weeks ago
We're glad you've enjoyed your stay in Hotel Diego de Mazariegos, we appreciate your comments and we're working on getting better. We're ready for your next visit.
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From the time you enter in this hotel you get the feeling of a transitional hotel in Mexico. We stayed for two days as part of our tour of Mexico and we really enjoyed. Nice rooms with a fireplace, breakfast and new year's eve dinner acceptable, and stuff trying to do their best
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Response from Gerencia D, Gerente at Diego De Mazariegos
Responded 3 weeks ago
We're glad you've enjoyed your stay in Hotel Diego de Mazariegos, we really appreciate your comments, we hope host you in your next visit.
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We spent five days in San Cristobal de Las Casas. The Deigo de Mazariegos Hotel was lovely. It is an old colonial house that is well located -- easy to walk to restaurants and shopping. The rooms were spacious. The food was fine. Go out on the rooftop at sunset for a magnificent
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Response from Gerencia D, Gerente at Diego De Mazariegos
Responded 3 weeks ago
We're glad you've enjoyed your stay in Hotel Diego de Mazariegos. We appreciate your comments wich makes us getting better, we're working on it. We are ready for your next stay.
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Stayed here with family, was expecting a quaint boutique vibe but was disappointed to see its run as a large generic hotel. The rooms along the courtyard are beautiful and spacious. Was a bit turned off by the poor customer service. Anytime we had a question the hotel staff
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Response from Gerencia D, Gerente at Diego De Mazariegos
Responded 26 Dec 2018
We're really sorry for the inconvenience, we're working on getting better and improve. Hotel Diego de Mazariegos is a colonial style hotel, not a boutique hotel.
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respect du décor ambiant, bois non fourni, adorable et de très bon gout
très grande et belle chambre
porte de notre chambre
Photo provided by managementDiego De Mazariegos
Patio Colonial
Baño
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12345614
Dear Elizabeth, we have wifi in all public áreas of the hotel, depending the number of users of the service, it is posible to Access from the room
1 vote
Tienen wifi en habitaciones?
Yes and it’s free, but it works really badly. You have to sit by the terrace door to have a decent signal
2 votes
En el aeropuerto puedes tomar taxis y autobús ADO a San Cristóbal de las Casas. El servicio del autobús es bueno.
0 votes
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Estimada Mariela: Estamos ubicados a 1 cuadra del andador donde se encuenta la Viña de Bacco. Las habitaciones no cuentan con aire acondicionado por el clima de la ciudad, ya que es fresco durante el día y frío durante la noche. Por habitación se colocan 2 botellas de agua en cortesía. Saludos coridales
0 votes
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"Get a room with a balcony!"
"They close the doors on the lobby at night, just knock and wait for someone to open them."
"For security, and quiet, choose a room away from the car park."
"choose a room in back courtyard, away from the street"
"I would suggest a room in the building to the east of Gral. M. Urilla"
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PRICE RANGE
US$56 - US$83 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diego de mazariegos hotel san cristobal de las casas
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
78
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