We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa del Alma Hotel Boutique & Spa

Save
Share
Traveller (97)
Room & Suite (43)
Storyboard
Overview
Hotel website
E-mail hotel
Avenida 16 de Septiembre No. 24, San Cristobal de las Casas 29200 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
Additional information
Hotel website
Offers from Casa del Alma Hotel Boutique & Spa
Offers & Announcements: Free breakfast with your stay
Reviews (345)
Filter reviews
85 results
Traveller rating
62
16
6
0
1
Traveller type
Time of year
LanguageEnglish
More languages
62
16
6
0
1
Show reviews that mention
All reviews nice and comfortable rooms hotel combines mexican feeling lovely hotel two blocks easy walking distance well located hotel would stay again san cristobal stayed here for two nights free internet main square great place to stay centre of town secreto casa chiapas
FilterEnglish
Updating list...
1 - 5 of 85 reviews
Reviewed 4 weeks ago

There is no way to describe what happens in this place, facilities are amazing, service is awesome, and the food.... the food is a real culinary journey, it had been a while since i have not eaten that well and so delicious, congratulationsMore

Thank Giesemann
Response from Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 4 weeks ago

Dear Mr. Giesemann!! It was a pleasure to have you at Casa del Alma and we are extremely happy to know that your stay was so pleasant, because our main goal is your satisfaction. Also let me thank you on behalf of all our team...More

Reviewed 15 September 2018

Great location and size. Employees were very attentive specially front desk personel. Excursions were coordinated with them. The helped with the pick up at the airport and were in constant communication with us until we were picked up. The email communication regarding the reservations were...More

Review collected in partnership with this hotel
Thank Ana M
Response from Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 4 weeks ago

Dear Miss Ana, We are extremely pleased to read such a wonderful comment as yours, our goal is provide the best service to our guests and I am happy to know that once again we achieve this goal. It was an honor to have you...More

Reviewed 25 August 2018 via mobile

An excellent boutique hotel. It is very well located near San Cristobal’s main square. Rooms are spacious, comfortable and nicely decorated. We spent a couple of days and the staff was super friendly. I highly recommend a relaxing massage at the SPA after a busy...More

Thank Sandra V
Response from Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 26 August 2018

Dear Sandra, We are pleased to know that your stay with us was so good, our main goal is to create the best experience to each of our guests and it is grateful to know that once again we have achieved this, we work day...More

Reviewed 30 July 2018 via mobile

The hotel is centrally located in downtown San Cristobal. The rooms are great, spacious and with all kind of amenities and each room has a different decoration, specifically the textiles used for the bed and the paintings, each one is related to the name of...More

Thank Becky S
Response from Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 1 August 2018

Dear Miss. Becky, Fist of all let me thank you on behalf of all our team for taking the time to write your review, for us it is very important to know your opinion because this help us to improve. It was a pleasure to...More

Reviewed 5 July 2018

This lovely hotel is on a quiet side street a short walk from the buzzy centre of town. It's an old building that has been turned into a very stylish modern, comfortable hotel. Our room was huge and airy with a fantastic bathroom and a...More

Thank Pam M
Response from Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 6 July 2018

In Casa del Alma our mission is to make your stay an unforgettable experience and we are pleased to know that Casa del Alma has met your expectations, your satisfaction is our main goal. I also want to thank you for taking the time to...More

View more reviews
About
Description
Casa del Alma Hotel Boutique & Spa pays tribute to the essence of Chiapas in its every detail, representing its incredible colonial legacy, cultural identity, ethnic richness, and biological diversity in an More exceptionally designed space where history and modern comfort unite. We invite you to enjoy the Casa del Alma Hotel Boutique & Spa, an exceptional environment that evokes past times in a space of striking modernity. Located in the heart of the historic center of the magical city of San Cristobal de Las Casas, Casa del Alma, Hotel Boutique & Spa offers 27 suites, each one containing unique details of Chiapanecan luxury, beauty, and quality, complemented by state of the art technology, security, and comfort. In addition, our guests can enjoy our greatest pride: El Secreto, a restaurant offering unique fusion dishes, which emphasize the delights of the many flavors of Chiapas. To make your stay an unforgettable experience, we offer specialized care in our spa, where treatments and massages will bring you great joy. We aim to please and indulge your senses in this unique space representing the spirit of Chiapas, Casa del Alma Hotel Boutique & Spa. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Babysitting
Banquet Room
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Sauna
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
27
Price range
US$137 - US$272 (Based on Average Rates for a Standard Room)
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
,
Business
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
27
Price range
US$137 - US$272 (Based on Average Rates for a Standard Room)
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Photos
Traveller (97)
Room & Suite (43)
Dining (19)
Family and Play Areas (19)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all 77 nearby hotels
Sombra del Agua Hotel San Cristobal
405 reviews
.03 miles away
Hotel Jardines del Centro
79 reviews
.05 miles away
Hotel Posada El Paraiso
60 reviews
.09 miles away
Hotel Provincia
38 reviews
.09 miles away
Nearby RestaurantsSee all 426 nearby restaurants
Restaurante El Secreto
668 reviews
.02 miles away
Funky Burritos & Mezcales
126 reviews
.09 miles away
El Fogon de Jovel
578 reviews
.08 miles away
Cafe Bar Revolucion
76 reviews
.07 miles away
Nearby AttractionsSee all 137 nearby attractions
Centro de Textiles del Mundo Maya
342 reviews
.21 miles away
Templo de Santo Domingo
945 reviews
.19 miles away
Museo del ambar Lilia Mijangos
113 reviews
.20 miles away
Museo Mesoamericano del Jade
164 reviews
.12 miles away
Questions & Answers
Ask a question
WillRun4Wine
19 May 2017|
AnswerShow all 3 answers
Response from Casa del Alma H | Property representative |
Hello!! Of course we have air conditioning and heating in all of the rooms.
0
Votes
Google Translation
Room Tips
"Great comfortable beds and excellent bathrooms...very modern."
AnaM400
15 Sep 2018
Read review
"The higher floors have better views."
pammB2436RS
5 Jul 2018
Read review
"best view is on room 37. The hotel is nicely situated in the center of town, and yet quiet."
gilaofer79
23 Sep 2017
Read review
"more less the same, the hotel is very quiet overall and the rooms are large, nice, with a balcony"
lulita2017
30 Aug 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing