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Casa del Alma Hotel Boutique & Spa

Traveller (97)
Room & Suite (43)
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Overview
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (351)
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88 results
Traveller rating
63
17
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All reviews nice and comfortable rooms blackout curtains mexican feeling lovely hotel small gym easy walking distance modern amenities would stay again stayed here for two nights san cristobal great place to stay centre of town free internet central location main square secreto casa
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1 - 5 of 88 reviews
Reviewed 5 days ago

This is a very good hotel. Location is great, rooms are spacious and bathroom has stone benchtop. However, we had an issue with the shower whereby water would not drain sufficiently quickly and would therefore flow out of the shower area and accumulate near the...More

Date of stay: January 2019
Thank ValueLuxurySeeker
Response from Gerente_CasaAlma, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 3 days ago

Hello dear guest We appreciate your comment to Casa del Alma, we are sorry for the detail of the shower you had during your stay. I assure you that we will work on this problem to be able to provide a better experience and be...More

Reviewed 2 weeks ago via mobile

We had a suite on the top floor - balcony offered some great views. Room was clean and spacious, bathroom was big and airy - lots of natural light in the room, but with blackout curtains for those who need it. Hotel had a small...More

Date of stay: December 2018
Thank DanielCrisp2002
Response from Gerente_CasaAlma, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 1 week ago

WOW!! It´s wonderful to read such a good survey, thank you very much for taking the time to share the experience you had at Casa del Alma because your opinion is extremely important to us and motivates us to make even more efforts to be...More

Reviewed 4 weeks ago via mobile

Arrived in the evening and easily got a tasty supper. Inclusive breakfast plentiful and very fresh. Rooms clean, airy and quiet even though the hotel was very central to shops and cafes. Staff very polite. Early breakfast box provided.More

Date of stay: December 2018
Thank elizabethd600
Response from Gerente_CasaAlma, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 4 weeks ago

Dear Miss Elizabeth, Thank you very much for sharing your experience of Casa del Alma, we are pleased to know that you had a comfortable stay and that you enjoyed our privileged location. Our main goal is your satisfaction, we hope you will soon come...More

Reviewed 18 September 2018

There is no way to describe what happens in this place, facilities are amazing, service is awesome, and the food.... the food is a real culinary journey, it had been a while since i have not eaten that well and so delicious, congratulationsMore

Date of stay: October 2017
Thank Giesemann
Response from Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 19 September 2018

Dear Mr. Giesemann!! It was a pleasure to have you at Casa del Alma and we are extremely happy to know that your stay was so pleasant, because our main goal is your satisfaction. Also let me thank you on behalf of all our team...More

Reviewed 15 September 2018

Great location and size. Employees were very attentive specially front desk personel. Excursions were coordinated with them. The helped with the pick up at the airport and were in constant communication with us until we were picked up. The email communication regarding the reservations were...More

Review collected in partnership with this hotel
Date of stay: August 2018
Thank AnaM400
Response from Casa del Alma H, Director de Relaciones con Clientes at Casa del Alma Hotel Boutique & SpaResponded 19 September 2018

Dear Miss Ana, We are extremely pleased to read such a wonderful comment as yours, our goal is provide the best service to our guests and I am happy to know that once again we achieve this goal. It was an honor to have you...More

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About
Description
Casa del Alma Hotel Boutique & Spa pays tribute to the essence of Chiapas in its every detail, representing its incredible colonial legacy, cultural identity, ethnic richness, and biological diversity in an More exceptionally designed space where history and modern comfort unite. We invite you to enjoy the Casa del Alma Hotel Boutique & Spa, an exceptional environment that evokes past times in a space of striking modernity. Located in the heart of the historic center of the magical city of San Cristobal de Las Casas, Casa del Alma, Hotel Boutique & Spa offers 27 suites, each one containing unique details of Chiapanecan luxury, beauty, and quality, complemented by state of the art technology, security, and comfort. In addition, our guests can enjoy our greatest pride: El Secreto, a restaurant offering unique fusion dishes, which emphasize the delights of the many flavors of Chiapas. To make your stay an unforgettable experience, we offer specialized care in our spa, where treatments and massages will bring you great joy. We aim to please and indulge your senses in this unique space representing the spirit of Chiapas, Casa del Alma Hotel Boutique & Spa. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Babysitting
Banquet Room
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Sauna
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
27
Price range
US$144 - US$316 (Based on Average Rates for a Standard Room)
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
,
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
27
Price range
US$144 - US$316 (Based on Average Rates for a Standard Room)
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Photos
Traveller (97)
Room & Suite (43)
Dining (19)
Family and Play Areas (19)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
WillRun4Wine
19 May 2017|
AnswerShow all 3 answers
Response from serenoart | Property representative |
Hello!! Of course we have air conditioning and heating in all of the rooms.
0
Votes
Google Translation
Room Tips
"Great comfortable beds and excellent bathrooms...very modern."
AnaM400
15 Sep 2018
Read review
"The higher floors have better views."
pammB2436RS
5 Jul 2018
Read review
"best view is on room 37. The hotel is nicely situated in the center of town, and yet quiet."
gilaofer79
23 Sep 2017
Read review
"more less the same, the hotel is very quiet overall and the rooms are large, nice, with a balcony"
lulita2017
30 Aug 2017
Read review
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