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The Westin Lagunamar Ocean Resort Villas & Spa

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#10 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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The Westin Lagunamar Ocean Resort Villas & Spa
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4,924 Reviews from our TripAdvisor Community

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Showing 4,372: English reviews
Rockford, Michigan
Reviewed yesterday NEWvia mobile

1st time here and it's paradise ☀️6 days . The rooms and whole resort is very clean . This is not a party place it's a nice family resort . They don't entertain you it's pools and beach and relax . Food is not include and we had full size kitchen . Went to mall 2 blocks away to get...

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Helpful?
Thank Carolyne K
Los Angeles, California
Reviewed yesterday NEW

My wife and I were looking at hotels that were double the price of this one. We have stayed at much more expensive hotels in this area and prefer this one over those. We got there WAY before official check-in because we took a red-eye. The desk clerk told us that the hotel was completely occupied but there was one...

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Thank lwdngruvz
Las Vegas, Nevada
Reviewed yesterday NEW

What a fabulous property. We went with friends and had an amazing time. Spent every day on the beach. Had one especially exceptional server on the beach named JOSE GARCIA! He was amazing! Thank you to Jose for his excellent customer service. The rest of the staff was great! Super friendly as well. I would recommend this property to all!

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Thank Noelsmadhouse
Reviewed 2 days ago NEWvia mobile

The Westin Lagunamar took great care of us over the last few days. Room service staff was great. Food in beverage/ pool bar servers Jorge, Joaquin, Victor, and Alex along with mobile waiters Jose, Marco and Thomas made our experience special. Their ability to speak perfect English yet give us some Mexican culture was great. We were extremely relaxed and...

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Helpful?
Thank Paul P
Manitoba
Reviewed 2 days ago NEW

We had a very well-equipped studio with balcony. Everything was as advertised and in top working order. Couple of minor issues we had were resolved very quickly. The staff are courteous & obliging. Personally, we prefer smaller, boutique type accommodation. The shopping area across the street is a godsend for those wishing a change of scenery.

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Helpful?
Thank glbkge
Coopersburg, Pennsylvania
Reviewed 2 days ago NEW

Not much I want to change from an original review 2 years ago - Laguna Mar is still consistently providing a fantastic vacation experience. We have been coming here for 6 years as a family with younger children and teens. We are owners but that is irrelevant. All guests are treated with the same respect and appreciation. Staff is phenomenal...

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1Thank Kristen F
Loveland, Colorado
Reviewed 2 days ago NEWvia mobile

This has become our favorite destination in Cancun. Very nice beach and great pools. Rooms are very nice and the location is very convenient to airport, restaurants, shopping and night life. We especially enjoy the many gas grills around the property for grilling out. The staff here keeps them spotless. Be sure to talk to the bellboys at the front...

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1Thank ilbcnuthere
Reviewed 2 days ago NEWvia mobile

We stayed here four nights and this was our 7-8 visit to this wonderful resort! The staff are so attentive to our every need and always friendly! As always, Jorge our friend and bartender treated us like royalty! Also we were spoiled by Joaquin and the pool concierge! Freddy the boss also went above and beyond at pizza night to...

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1Thank Pattyrazz
Fayetteville, Arkansas
Reviewed 3 days ago NEW

We have stayed here three different times over the last four years. We have loved it every time. The first time we came we only stayed a week after that we have stayed two weeks at a time. The staff here are some of the most gracious people I've ever dealt with. They all try very hard to meet any...

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1Thank terryescramer
Peterborough, Canada
Reviewed 3 days ago NEW

We've been here several times and each time has been great. This is by far my favorite resort. I want to give special thanks to Joaquin and George at the poo bar for their exceptional service. I should also mention that the service is very good all around at Lagunamar.

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Helpful?
1Thank redgular

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Lagunamar Ocean Resort Villas & Spa is located on the white sandy beaches of Cancun, Mexico. Enjoy spacious one and two-bedroom villas that comfortably accommodates up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £179 - £401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 592
Reservation Options:
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin
Hotel Style:
#10 Spa Hotel in Cancun
#10 Luxury Hotel in Cancun
#10 On the Beach Hotel in Cancun
#12 Family Hotel in Cancun
#13 Romantic Hotel in Cancun
#23 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and other travellers.
481 questions
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Chicago, Illinois
2 months ago

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Questions? Get answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have views. Building 9 was awesome. Get a room above the second floor.”
 of 5 bubbles lwdngruvz, 19 Feb 2017 | Read review
“4th floor or higher for ocean view”
 of 5 bubbles KristenF219, 18 Feb 2017 | Read review
“We ask for Ocean front that way you can hear the surf from your room.”
 of 5 bubbles terryescramer, 17 Feb 2017 | Read review
“All buildings offer a view, some are on an angle and others are straight-on. Higher is better.”
 of 5 bubbles TomH310, 15 Feb 2017 | Read review
“Face the Caribe”
 of 5 bubbles MauriceZ_13, 13 Feb 2017 | Read review
5 of 5