We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Westin Lagunamar Ocean Resort Villas & Spa

Show Prices
#10 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Lagunamar Ocean Resort Villas & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,948 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Lagunamar Ocean Resort Villas & Spa
See the most recent reviews
Showing 4,395: English reviews
deerpark
Reviewed 30 May 2015

This hotel is central to everything in the hotel district of Cancun. Right across the street is a shopping mall that offers everything from souvenirs of the area to high end shops (Louis Vuitton , Prada, and more ), also there are lot of places to eat here. Taking the bus is the best way to get around to Cancun,...

 Report
Helpful?
Thank drawel
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We are very pleased to know you had a great time at Westin Lagunamar. Thank you for choosing again our resort for your vacation, we hope to welcome you many more times in the future. Warm Regards, The Westin Lagunamar Management Team

Oxford, United Kingdom
Reviewed 30 May 2015

A great hotel for families wanting to relax and have fun in the beautifully clean pools and beach. The view of the beach from the pool is stunning. The restaurants are all fantastic and cater well for kids with some delicious heathy options. The service is brilliant with the staff doing all they can to make your stay happy and...

 Report
Helpful?
Thank Emma M
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to post this great family experience! We are glad to read that you had a fabulous vacation in our resort, we are always looking forward to exceed our guest expectations, please come to visit us again soon! Warm Regards from Cancun! The Westin Lagunamar Management Team

Palmyra, Virginia
Reviewed 29 May 2015

As a long-time SPG Platinum member, we have stayed at SPG properties across the globe (N. America, Caribbean, Latin America, Western Europe, Central Europe, South East Asia, and India). SPG, especially Westins, never let us down. We booked 4 nights on the Timeshare offer/package (great deal) and another 4 nights using points. First with the good, we had a GREAT...

 Report
Helpful?
3Thank Bill S
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent experience, we certainly care about all our guests’ comments and feedback, it is important to us to improve and give our guest what they deserve, we definitely take so serious the restaurants and housekeeping comments. Please contact our Executive Office directly at lagunamaroceanresort@westin.com for further...

Dallas, Texas
Reviewed 28 May 2015 via mobile

This resort is located in a great place. The city bus is right outside. It takes you everywhere. The rooms are set up with tubs and showers separate. There are refrigerators and microwaves. The pools are edgeless overlooking the ocean. The staff is outstanding. We had Gabriel as Our Bellman . He went over and above with service . He...

 Report
Helpful?
Thank Lori H
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for such a nice post about our Resort and our Staff. We assure you we´ll recognize all of them and that´s what it makes us happy, to serve our guest and go the extra mile for you. We hope to welcome you near future, Best Regards, the Westin Lagunamar Management Team

Reviewed 28 May 2015 via mobile

First off, this is a timeshare property run by Westin. So complaints about not getting daily maid service and late check out are negligible: check in is not until 4PM and check out is 10 AM. That will always be the case! They offer a room cleaning once in a seven day stay, usually in the middle. A majority of...

 Report
Helpful?
1Thank Michael C
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you very much for your detailed and kind review, we love to read this kind of comments with such a helpful tips and recommendations, the best part is that you were very happy during your stay. We love to provide our guest with a renewing and relaxing experience. We look forward to welcoming you near future! Sincerely,...

Santa Clarita, California
Reviewed 28 May 2015

Just returned from our vacation and had an awesome time! Be sure to ask for Toni Moreno (concierge). She will help you with all your plans. She knows the best places to eat and what sights to see. Great location, awesome pool and beach.

 Report
Helpful?
Thank 766barri
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for your great comments about your recent stay at Westin Lagunamar. We are very happy to know that we exceeded your expectations. Warm Regards from Cancun! The Westin Lagunamar Management Team

Mexico City, Mexico
Reviewed 28 May 2015

The hotel is very well preserved, very clean in the general areas. My room was in the "newer" section. I had a beautiful view to the beach from the only window of the room. I also liked the washing machine and the drier. However one of the first things that were very strange is the closet/TV closet. It is poorly...

 Report
Helpful?
1Thank MPM_WORLDWIDE
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, Thank you for your review about your recent stay and for your suggestions. We certainly care about all our guests’ comments and feedbacks, it is important to us to improve and give our guest what you deserve. We look forward to welcome you near future, Sincerely, The Westin Lagunamar Management Team

New Jersey
Reviewed 27 May 2015

This was our first time to Cancun, so hearing stories had us a little concerned. They were totally unfounded. The grounds, rooms (ask for a higher up floor) restaurants and bars were all great. Upon check in we were assigned a 2nd floor room. I asked for a higher up floor and we were immediately given one. No stress there....

 Report
Helpful?
Thank DandDNewJersey
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We are very pleased to know you had a great time at Westin Lagunamar. We hope this experience with us is just one of many you will have for many years to come. We love to meet our guest´s expectations and we love to receive this kind of reviews. Thank you again and come back soon. Warm Regards...

New York City, New York
Reviewed 27 May 2015

We had a fantastic time. The resort is large, so expect to walk a lot. It is very kid-friendly, but also very nice for couples. We (one adult, two children) stayed for 5 days and never had an issue with crowding at the pools or on the white sand beach. The view from the room was just to die for....

 Report
Helpful?
Thank SASNYC
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest, We would like to thank you for your nice comments, we are glad to know that you had a relaxed stay at Westin Lagunamar, he appreciate every comment from our valued guest and we want to welcome you back soon! Sincerely, The Westin Lagunamar Management Team

San Francisco, California
Reviewed 26 May 2015

I've been to this hotel two years in a row now and it continues to not disappoint. The rooms are spacious and beautiful, love the balconies with ocean views. The two pools are beautiful, plenty of lounge chairs around them and on the beach as well. The service is also great, around the hotel and at the pool. Waiters are...

 Report
Helpful?
Thank Eric W
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest Thank you for coming back again for a great experience at Westin Lagunamar; it is our mission to improve every time our valuable guests come back and expect a renewed Experience. We hope to welcome you for the third time near future! Warm Regards, The Westin Lagunamar Management Team

4,077 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3718)
Viewed
Hotel & Grounds (667)
Viewed
Pool/Beach Area (807)
Viewed
Room/Suite (411)
Viewed
View from Room (365)
Viewed
Bathroom (79)
Viewed
Family/Play Areas (16)
Viewed
Dining (103)
Viewed
Business Centre/Function Rooms (3)
Viewed
0:48
Videos (2)
Viewed
Other (1265)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (308)
Viewed
Amenities (52)
Viewed
Beach (12)
Viewed
Pool (23)
Viewed
Dining (47)
Viewed
Second Pool (23)
Viewed
Studio (46)
Viewed
The Hotel (39)
Viewed
Villa (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Dining (10)
Viewed
Hotel & Grounds (27)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (6)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.1 mi away
Grand Fiesta Americana Coral Beach Cancun
1.7 mi away
JW Marriott Cancun Resort & Spa
1.3 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,519 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Live Aqua Beach Resort Cancun
1.7 mi away
CasaMagna Marriott Cancun Resort
2.2 mi away
Hyatt Ziva Cancun
Hyatt Ziva Cancun
#7 of 181 in Cancun
2,973 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Lagunamar Ocean Resort Villas & Spa is located on the white sandy beaches of Cancun, Mexico. Enjoy spacious one and two-bedroom villas that comfortably accommodates up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £175 - £417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 592
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Jetsetter so you can book your The Westin Lagunamar Ocean Resort Villas & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin
Hotel Style:
#10 On the Beach Hotel in Cancun
#10 Spa Hotel in Cancun
#10 Luxury Hotel in Cancun
#12 Family Hotel in Cancun
#13 Romantic Hotel in Cancun
#23 Business Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and other travellers.
487 questions
Ask a question
Chicago, Illinois
2 months ago

See all questions (487)

Questions? Get answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All villas have a great view!”
 of 5 bubbles E2883AIbarbaram, 26 Feb 2017 | Read review
“1400 and 900 Buildings high floors, 100% sunrise view”
 of 5 bubbles BostonRich617, 26 Feb 2017 | Read review
“We love building 1 which overlooks the Mayan ruins”
 of 5 bubbles CarlaD641, 24 Feb 2017 | Read review
“try to get an ocean view”
 of 5 bubbles 699audraw, 23 Feb 2017 | Read review
“Try to ask for an ocean-facing room above the hotel grounds level for optimal views.”
 of 5 bubbles megs1301, 22 Feb 2017 | Read review
5 of 5