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Ambiance Suites

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Traveller (135)
Room & Suite (277)
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Overview
  • Excellent46%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“downtown cancun”(18 reviews)
“hotel zone”(30 reviews)
“small pool”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (479)
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84
25
7
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All reviewsdowntown cancunhotel zonesmall poolnice hotelone nightrenovation processfridge and microwavecomplimentary breakfastbusiness hoteltaco placeroom was largeado bus stationhotel restaurantliving roomdvd playernice stayyogurt
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1 - 5 of 203 reviews
Reviewed 3 weeks ago

My husband and I stayed at the Ambiance Suites for 3 days in April. We loved it. Ambiance Suites is centrally located in Cancun, near restaurants, banks, shopping and casinos. Taxis and buses are available just outside the hotel. The hotel was very clean and...More

2  Thank caramianj
Response from GeneralManagerAMB, Gerente at Ambiance SuitesResponded 1 week ago

Thank you so much for taking the time to leave your review! We´d be thrilled to have you again at your home in Cancún.

Reviewed 12 March 2018

We had to overnight in Cancun on our way to Isla Holbox. What a find! It was a great little hotel. The rooms were very nice and staff were very friendly. The location was awesome. The BEST taco place was directly across the street. Their...More

2  Thank flyfishmt
Response from GeneralManagerAMB, Director de Relaciones con Clientes at Ambiance SuitesResponded 14 March 2018

Dear Flyfiishmt Thank you for giving us a perfect rating. We are pleased to know that you enjoyed your visit. Thank you for take the time to write about us. Hope to see you again. Regards.

Reviewed 15 February 2018

Clean , good location, friendly staff. The price was great. Everyone was helpful. Nice buf king bed. Small pool. I didn't get the included breakfast I ordered French toast. It was good. The drinks were good. Not far from bus which I took to beach....More

Thank Kia K
Response from GeneralManagerAMB, Guest Relations Manager at Ambiance SuitesResponded 19 February 2018

Dear Kia K Many thanks for your favourable review. It makes us proud to know that our staff offered you such good service. We look forward to seeing you again in your next visit to Cancun Have a nice afternoon Anna

Reviewed 15 February 2018

We were there for nine nights and we were very satisfied. The room was tidy and every day cleaned. The staff was helpful and very friendly. The breakfast could be larger but when you are hungry, you can buy very tasty food yet. The food...More

2  Thank Zdeněk H
Response from ASC17, Director de Relaciones con Clientes at Ambiance SuitesResponded 19 February 2018

Dear Zdeněk H: We appreciate the time you have taken to leave your comments and we are pleased to know that you enjoyed your visit.We will be happy to welcome you again. Have a nice day!

Reviewed 13 February 2018 via mobile

We stayed at the Ambiance Suite Cancún (family of 4) as our 1st night in the Yucatan peninsula. The room was ok but not extremely clean. The breakfast was however very limited : only toast with butter and jam, 1 Orange juice and coffee. The...More

Thank Cyril M
Response from GeneralManagerAMB, Guest Relations Manager at Ambiance SuitesResponded 19 February 2018

Dear Cyril M Many thanks for such a constructive review. We are immediately going to review our proceedures with our housekeeping staff in order for this to not happen again. Thank you for helping us improve each day Best regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Room Service
Breakfast included
Hotel Amenities
Free Parking
Multilingual Staff
Conference Facilities
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$47 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Cancun
#15 Business Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$47 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Cancun
#15 Business Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (135)
Room & Suite (277)
Dining (36)
Pool & Beach (20)
Amenities (10)
Family and Play Areas (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Sharletta S
14 February 2018|
AnswerShow all 2 answers
Response from GeneralManagerAMB | Property representative |
Dear Sharletta R1 or R2 takes you to and from the hotel zone Best regards
1
Vote
lower123katie
26 January 2018|
Answer
Response from GeneralManagerAMB | Property representative |
Dear lower123k you need to be 18 years old minimum. I hope this replies your question Hope to see you soon
1
Vote
Room Tips
"My room was on 4th floor overlooking the pool"
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"Ask for a room overlooking the pool, instead of the road."
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"Just take a kettle with you. Norman should provide you with cups. The supermarket is up the road. ☺️"
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"Ask for room which is not near the pool as it can get noisy when people are in the pool."
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