We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hyatt Ziva Cancun

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hyatt Ziva Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,922 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,413: English reviews
new jersey
Reviewed yesterday NEW

Just returned from a great week at the Hyatt Ziva after booking a last minute trip that ended during a busy Presidents Weekend and you would never have known they were at full capacity. We stayed in the Turquoise Tower - large, nicely appointed rooms with great views of the ocean, big balconies w/ a jacuzzi on the balcony and...

 Report
Helpful?
Thank familytraveler044
Reviewed yesterday NEW

We had an amazing romantic vacation with my spouse in this hotel. The hotel itself is new (2015 or 2014?) so we really appreciated the updated decor, architecture and details, everywhere in the property. We were debating between going here or to Le Blanc. We finally chose HZiva and I was really, really happy with our choice. When we go...

 Report
Helpful?
2Thank Ivanina P
Saint Louis, Missouri
Reviewed yesterday NEW

This was my first trip to Cancun. We were there for for 5 nights and I can say it was fantastic. Facilities were great and my room had an incredible front view to the ocean The spa were excellent too. People at Dips&Sips bar at the pool were incredible, very professional, polite and having a lot of fun at the...

 Report
Helpful?
Thank Fernando M
Jersey
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank miguelfernandezd
Reviewed yesterday NEW

The Hyatt Ziva hotel property is pretty amazing. We have traveled a lot but never stayed in a hotel with its own dolphin pool and microbrewery facility. While there are 600 rooms the property is so expansive that one does not feel crowded. There are so many pools and two sides to the beach, plus activities going on all day...

 Report
Helpful?
1Thank Hayden A
Peoria, Illinois
Reviewed 2 days ago NEW

Just returned from a trip to Cancun, and stayed in the Turquoize Tower at Hyatt Ziva. From Day 1, it was fantastic. The rooms are large and modern with dual vanities and a huge rainfall shower. The food was the best we've had at an All-Inclusive...and any resort for that matter. Even the buffet (El Mercado) was delicious...best seared scallops...

 Report
Helpful?
2Thank Diana H
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Diana H, Thank you for staying with us, and for sharing your review. We are grateful to learn that you had an wonderful stay. Thank you for you positive comments regarding location, your accommodation, food and pools. Also, thank you for recognizing our Service from the Heart,we are glad that it made an positive impression on you. We hope...

Pickrell, Nebraska
Reviewed 2 days ago NEW

This vacation was the best. Great activities, great food and great staff. It was a dream vacation for us. The all inclusive vacation is the only way to go. All staff was very friendly and helpful. Irma was our pool waitress and she was wonderful. Isabella was also sweet. Great time. Can't wait to come back.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank kurtdeanw
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear kurtdeanw, Thank you for letting us know that you enjoyed your recent vacation, and that our helpful and friendly associates helped a great deal to make it so. It is pleasure to read that our food and activities also exceeded your expectations. We hope to get the chance to host you again soon. Sincerely, with the Service from the...

Berlin, Germany
Reviewed 2 days ago NEWvia mobile

I really appreciate even now their surprise gift in congratulatory commemoration of our 10th wedding anniversary. And My husband and I enjoyed very much having meals at the buffet restaurant and eating desserts. The hotel kept their facilities and buildings neat and clean. In addition, we were allowed to get enough towels and plenty of cold drinks at the beautiful...

 Report
Helpful?
1Thank Izabell L
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Izabell L, It was an honor to host you during your anniversary trip, and thank you for sharing your feedback with us. We are immensely happy to read that you liked the restaurants and food, beaches and facilities. I am very sorry to read about your experience with the coffee shop associates, and want to apologize for failing to...

Reviewed 2 days ago NEW

WOW! Got married there 10 years ago when it was Dreams Cancun. What a different place now. So much bigger and better. The quality of staff was amazing. Every restaurant was great, French was the best food. Trade winds for breakfast is a hidden spot, Genaro Gomez was our waiter and was the best. Raul at the main swim up...

 Report
Helpful?
Thank ervin o
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear ervin o, It was a pleasure to welcome you here to Hyatt Ziva Cancun for your anniversary stay. We wish to thank you for your kind words. Our commitment as a team is to exceed our guests’ expectations and truly provide an unforgettable holiday, and it fills me with joy to read that we succeeded to do so during...

New York City, New York
Reviewed 2 days ago NEW

We stayed at Turquoize Tower on the 10th floor. Incredible view and gorgeous room. 5 star amenities. The staff at the tower was very attentive but definitely need to work on their communication. It seemed like everyone was always on a different page and we would get different answers when we would ask questions from different butlers or staff members,...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Ivan M

3,628 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3173)
Viewed
Hotel & Grounds (377)
Viewed
Pool/Beach Area (572)
Viewed
Family/Play Areas (42)
Viewed
View from Room (191)
Viewed
Room/Suite (162)
Viewed
Bathroom (24)
Viewed
Dining (339)
Viewed
Business Centre/Function Rooms (6)
Viewed
2:38
Videos (9)
Viewed
Other (1451)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (445)
Viewed
Adult Pool (12)
Viewed
Amenities (54)
Viewed
Beach (23)
Viewed
King Room (38)
Viewed
Oceanfront Corner Suite (66)
Viewed
Pool (31)
Viewed
Dining (108)
Viewed
Second Pool (23)
Viewed
Swim-Up Oceanfront Master Room (42)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (1)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
1.5 mi away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#3 of 182 in Cancun
4,903 reviews
0.2 mi away
Grand Fiesta Americana Coral Beach Cancun
1.0 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 182 in Cancun
5,498 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Live Aqua Beach Resort Cancun
3.9 mi away
JW Marriott Cancun Resort & Spa
3.6 mi away
Secrets The Vine Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £273 - £651 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hyatt Hotels Corporation and Travelocity so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Top resorts Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Spa Hotel in Cancun
#7 Luxury Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
579 questions
Ask a question

See all questions (579)

Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet floors”
 of 5 bubbles fernandomY6455VV, 20 Feb 2017 | Read review
“Top floor has the best views of beach!”
 of 5 bubbles ervino972, 19 Feb 2017 | Read review
“Go for the Turquoize Tower if your budget allows. The rooms are really awesome.”
 of 5 bubbles BernieH733, 18 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles J5527GHjohns, 18 Feb 2017 | Read review
“We enjoyed the Club Corner Suite!”
 of 5 bubbles TexasSunshine, 16 Feb 2017 | Read review
5 of 5