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Club Med Cancun Yucatan

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Club Med Cancun Yucatan
Club Med Cancun Yucatan
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4,031 Reviews from our TripAdvisor Community

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Showing 2,427: English reviews
Toronto, Canada
Reviewed 2 days ago NEW

My family just came back from a one week stay and we had a very enjoyable time overall. This was our third time staying at the Club Med Cancun Jade area and we were not disappointed. Special thanks to Anais and her entire team at the Jade 5 Trident area including Frederico, Javier, Fransisco, and Xhuna. Thanks to Xhuna for...

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Helpful?
Thank Michelle H
corona california
Reviewed 3 days ago NEW

Took the family here for a weeks stay over thanksgiving, we had plenty of credit with the company due to not being able to make it to Kane Maldives. Company let us apply credit to this property. Our stay was in the new Aguamarina building of family suites. I have to say they have done a very nice job with...

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Thank finestrod
Powell River, Canada
Reviewed 3 days ago NEW

Seems tired and lacking in unity, probably just me. They have the best location in Cancun, the original all inclusive, but with Jade equality and the friendly neighbourhood feel has disappeared. 6th visit since 2002, just underwhelming... Steakhouse was excellent. Reef at your doorstep, amazing snorkeling and great beach(es). Crappy pillows. :)

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Helpful?
Thank Z9607VDjosephk
Club Med Ψ, Customer Relations at Club Med Cancun Yucatan, responded to this review

Hello Z9607VDjosephk, Thank you for taking the time to review Club Med Cancun and thank you for your continued patronage. We are pleased to hear you enjoyed the steakhouse La Estancia. We regret to learn you feel the Club Med spirit was lacking. We have passed your comments and concerns on to the appropriate managers and departments to better improve...

Vancouver, Canada
Reviewed 3 days ago NEW

This vacation at Club Med was a 30th work anniversary for myself and my two business partners. Our husbands happily came along to enjoy this beautiful spot. Club Med has by far the best location in Cancun. All the water sports, including snorkeling are right there. The beach is very private since it is at the end of the strip....

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Thank ShannonsTravels
Reviewed 3 days ago NEW

Had a great time at club med - the staff/people were amazing. All the people at the kids club and the related activities (archery/trapeeze) were super helpful, friendly and easy to talk to. Shout out to the sailing group - Paulo, Paco, Eduardo and Jen who were accommodating and made us feel safe.

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Thank Phil W
New York City, New York
Reviewed 4 days ago NEW

There were 11 of us at Club Med Cancun for Thanksgiving and we all had an amazing time. The water is gorgeous, the food is good, the GO staff are friendly and professional. The diving and snorkeling were good, and the sailing was fun - good team at the sailing shack (just wish the sailing zone was bigger). Hope to...

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Thank RegattaGal
Reviewed 5 days ago NEW

Outstanding week of constant activity if you choose! Great enthusiasm from all the GO's. I want to personally thank Alejandro, Wish and Kia for outstanding instruction and attention to make my week of Trapeze exceptional!!!!

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Thank Jodi S
Truckee, California
Reviewed 6 days ago NEW

This was out first experience at Club Med. overall a very good experience. The best parts were: 1. the staff, everyone was there to help and made you feel welcome. Accolades go to Eddie-waterskiing, Lorena- Hacienda restaurant, Jen and Eduardo-water sports. 2- The atmosphere, you could do what you wanted pretty much anytime. The water sports were good. 3-the beaches....

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Helpful?
Thank calsun99
Club Med Ψ, Public Relations Manager at Club Med Cancun Yucatan, responded to this review

We are so happy that your first trip with us was a great one! Your feedback is greatly appreciated and will be taken into consideration. We hope to see you back soon! - The Club Med Staff

Jersey Shore, New Jersey
Reviewed 6 days ago NEW

I loved the place by it self but most importantly I liked the personnel working there. Very friendly and helpful. Always ready to assist and help. Starting from the driver at the airport to the manager and all the personnel working at Jade, everyone was super nice and professional. Greetings to Anja, Rajiv, guys working in the lobby and assist...

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Helpful?
Thank andygiePL
Club Med Ψ, Public Relations Manager at Club Med Cancun Yucatan, responded to this review

We are so happy to hear that your Club Med experience was a positive one and that you enjoyed the company of our wonderful staff. We hope you plan a trip back very soon. - The Club Med Staff

San Francisco, California, United States
Reviewed 6 days ago NEW

I had gone to Club Meds with my family growing up (all in Mexico) and wanted to bring my husband to enjoy in the experience. Overall it was wonderful and we loved the fact we did have to carry around cash. The staff were cheerful and helpful. The down side in all the years I have gone to a club...

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Helpful?
Thank Maryrose A
Club Med Ψ, Public Relations Manager at Club Med Cancun Yucatan, responded to this review

Thank you for your review. We are so happy you had a good time even though you were battling the stomach bug. Your loyalty and feedback is greatly appreciated. We hope you and your husband plan another trip soon. - The Club Med Staff

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the wonders of Mexico in this environmentally friendly all-inclusive family resort nestled on a pristine stretch of world-famous Mayan Riviera beach. Travel to Club Med Cancun Yucatan with your family to enjoy a carefree all-inclusive vacation amidst the sumptuous amenities, natural beauty and a relaxing atmosphere that make this unique family resort as breathtaking as it is adventurous. Uncover a fresh perspective on the charm of the Mexican culture and experience a vacation filled with enhancements for the entire family. There's so much about this newly redesigned resort that will touch your family for years to come: refined accommodations, excursions* to Mayan archeological sites, a new Club Med Spa by Comfort Zone*, 3 restaurants including 1 fine Mexican dining venue and 1 serving worldwide specialties, and more. ... more   less 

Additional Information about Club Med Cancun Yucatan

Address: Punta Nizuc, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £207 - £747 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Cancun Yucatan 4*
Number of rooms: 436
Reservation Options:
TripAdvisor is proud to partner with BookIt.com and Club Med so you can book your Club Med Cancun Yucatan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Cancun Yucatan Hotel Cancun
Cancun Club Med
Club Med Cancun Resort
Hotel Style:
#1 Family Hotel in Cancun
#15 Romantic Hotel in Cancun
#22 Spa Hotel in Cancun
#26 Luxury Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Business Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Cancun Yucatan staff and other travellers.
249 questions
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Brooklyn, New York
OGDEN DUNES, IN
13 days ago

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Questions? Get answers from Club Med Cancun Yucatan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay in the new Aguamarina building its about 50 years newer than the others, also jade is very nice also.”
 of 5 bubbles finestrod, 7 Dec 2016 | Read review
“Rooms facing the lagoon are very nice.”
 of 5 bubbles ShannonsTravels, 7 Dec 2016 | Read review
“We were in 5209, Granada building, a view of the Lagoon.”
 of 5 bubbles calsun99, 4 Dec 2016 | Read review
“You can't go wrong with the rooms here. We stayed in Obsidiana on the 3rd floor w/ a lagoon view, which was amazing. Very private.”
 of 5 bubbles S2828RTjenniferm, 3 Dec 2016 | Read review
“Ground floor, Turqueta building, rooms 4008, 4010, 4006”
 of 5 bubbles Sue_near_Boston, 29 Nov 2016 | Read review
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