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Presidente InterContinental Cancun Resort

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#14 of 182 Hotels in Cancun
Certificate of Excellence
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Presidente InterContinental Cancun Resort
Presidente InterContinental Cancun Resort
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2,225 Reviews from our TripAdvisor Community

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Showing 1,357: English reviews
Reviewed yesterday NEWvia mobile

We had the best time in this gorgeous hotel. We had a club floor room with a great balcony and gorgeous views! Loved the room , very spacious and well appointed... However not too crazy about the all glass bathroom concept! Service was excellent especially the housekeeping staff and the restaurants staff . Food was delicious and reasonably priced ....

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Helpful?
Thank Nadou123
Grand Rapids, Michigan
Reviewed 2 days ago NEWvia mobile

My husband and I stayed here for 2 days. The room was updated and clean. The staff very nice. Everyone had a smile on their face and was helpful ! The beach is great. The water was calm and so beautiful!

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Thank EricLynn
Nashua, New Hampshire
Reviewed 4 days ago NEW

A great end to a great vacation! This site has been newly renovated and although the infrastructure has not changed, the service has improved greatly. First of all, it is hard to object to anything at an Intercontinental property. Service and ambiance is always top notch. Secondly, at this site the El Presidente sports probably the best beach in the...

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Thank Jose P
USA
Reviewed 6 days ago NEW

This might have been considered a resort in the 1980-90's, but nowadays should be considered a hotel on an awesome beach. It's clientele is mostly airline flight crews and while i was there, Mexican and European travelers. Which explains why few employees spoke english and most who did there was always communication issues/misinformation. Misinformation and customer service were like I...

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2Thank to_the_point_reviews
Victorio C, Resort Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear to_the_point_reviews, We are grateful for your comments on this important web site for travelers, every comment is reviewed punctually in order to be in the taste of our guests. We especially appreciate the comments that give us the opportunity to improve and we very much regret that your perception of our property was different from what we wanted to...

Katy, Texas
Reviewed 1 week ago

Plenty of good restaurants in this hotel. The breakfast buffet is superbe. We stayed twice (at the start and end of our vacation) and both times we were told we were being given "Gold Member" upgrades, but the result was a plain room with a view across the road. If you want to enjoy the sea view, book it first!

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Thank DTS_59
Reviewed 1 week ago via mobile

Great ! We stayded in this hotel in the last Réveillon . I loved everything. The breakfast and the service it' s very good. The beach and the bar of the beach is the best place of the hotel. I took wonderfuls sea baths every day with a lot of frozen margarita of course !

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Thank Aécio D
Los Angeles, California
Reviewed 1 week ago

Being an ambassador IHG member, we were checked in at the concierge. Humberto was outstanding! From the moment we arrived, we were given the red carpet treatment. We came in at 8 am and since our room was not ready, we were given a room to shower and freshen up. Then Humberto escorted us to the Club lounge to have...

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1Thank marie19612017
Europe
Reviewed 1 week ago

Our trip to Mexico started off in Cancun. We booked this hotel based on the fact that it is beach front and compared to other luxury hotels, the Presidente InterContinental was the most affordable for our budget! We only have 1 regret and that is that we did not stay longer to enjoy all the amenities this hotel has to...

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1Thank nics77
Denton, Texas
Reviewed 2 weeks ago via mobile

A group of us stayed here for a short weekend. It was perfect. The staff was super welcoming and helpful. The rooms were clean, big and quiet. The pool and beach area seemed as if it was a resort. Beautiful! Great price!

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2Thank Flygirl7474
Reviewed 2 weeks ago via mobile

Visited Cancun for a holiday and this hotel is the best choice! 10minutes walk from the nightlife, restaurants cafes and bars and what's the best about it is the private beach! Bed and breakfast is highly recommended! Good quality food, choice of freshly squeezed juices and most importantly the baked beagles and baguettes served every morning. Great bars inside the...

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1Thank ShGB06

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more   less 

Additional Information about Presidente InterContinental Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £207 - £359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Cancun Resort 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun
Hotel Style:
#13 Spa Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 On the Beach Hotel in Cancun
#14 Luxury Hotel in Cancun
#28 Family Hotel in Cancun
#32 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Cancun Resort staff and other travellers.
147 questions
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Questions? Get answers from Presidente InterContinental Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“both the lagoon side and seaside offer great views,”
 of 5 bubbles JoseP471, 14 Jan 2017 | Read review
“Get Ocean FRONT room only or you will be sorry”
 of 5 bubbles to_the_point_reviews, 12 Jan 2017 | Read review
“Book the view you desire - sea view doesn't come as a free upgrade”
 of 5 bubbles DTS_59, 10 Jan 2017 | Read review
“beach view room are quieter - no street noise”
 of 5 bubbles JDandkids, 4 Jan 2017 | Read review
“Ask for the club floors and a balcony facing the ocean”
 of 5 bubbles ColoradoBuffaloes02, 31 Dec 2016 | Read review
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