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Iberostar Cancun

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Traveller (6084)
Pool & Beach (1123)
Room & Suite (935)
Overview
  • Excellent65%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(329 reviews)
“gourmet restaurant”(177 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (5,174)
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3,534 results
Traveller rating
2,113
916
339
97
69
Traveller type
Time of year
LanguageEnglish
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2,113
916
339
97
69
Show reviews that mention
All reviewsstar friendsgourmet restaurantspecialty restaurantssteaklobby barguest servicesbalcony roommagic showocean viewkids clubdinner reservationsentertainment staffinfinity poolthe main hotelwater polomain buffetshows at night
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1 - 5 of 3,534 reviews
Reviewed yesterday via mobile

Visited this wonderful hotel at the beginning of spring, the staff are very warm and friendly, food was outstanding! Entertainment was okay, we found the evenings especially after 10pm very quiet, maybe a nice wine bar or disco would be good. The ground were immaculate....More

Thank Sonny G
Reviewed 2 days ago

My family thoroughly enjoyed our stay in July at the Iberostar property. The staff was fantastic (particularly our concierge Yanet and the water aerobics instructor Claudia). Everyone was very friendly, all smiles, and so energetic at all hours of the day. There were always activities...More

1  Thank Barb B
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded yesterday

Dear guest, Thank you very much for your kind review and for choosing Iberostar Cancun on your recent holidays. We are delighted to read that we offered you a lovely experience, and it is gratifying to know that you enjoyed our beach, your beautiful room,...More

Reviewed 2 days ago

It was our reunion with a total of 26 people from 7 families. Our first Cancun trip. The positives: - Checking in and out: "Fernando" at the front desk is AWESOME! Thank you Fernando. - Room: clean with great view. Thank you. - Pools: again,...More

1  Thank khuongdanh
Reviewed 4 days ago via mobile

Visited this hotel with my husband and children aged 15 and 12. We had a sea view room. There was plenty of space for all of us to exist. Great view of pool and beach. Couldn't fault the hotel, there was plenty to do via...More

Thank Gillybabes63
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded 3 days ago

Dear guest, We would like to thank you for choosing Iberostar Cancun as your holiday destination on your recent visit to the beautiful Mexican Caribbean. It is rewarding to know that you and your family had a wonderful time at our beautiful facilities and that...More

Reviewed 4 days ago via mobile

only a few niggles about this hotel - the bedrooms could do with updating especially the bathrooms. The hard sell from the salesman selling premium membership was a disgrace and the sea was always red flagged so we couldn’t swim in it. There were only...More

1  Thank 382ElaineC
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded yesterday

Dear guest, On behalf of the entire staff of Iberostar Cancun, we would like to thank you for taking the time to share your experience with us. We are glad to know that you had a wonderful time, and that you enjoyed our facilities, the...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free Internet
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$220 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cancun
#17 Romantic Hotel in Cancun
#21 Business Hotel in Cancun
#25 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$220 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cancun
#17 Romantic Hotel in Cancun
#21 Business Hotel in Cancun
#25 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (6084)
Pool & Beach (1123)
Room & Suite (935)
Dining (426)
Family and Play Areas (147)
Amenities (79)
Business Centre & Event Rooms (32)
Questions & Answers
Ask a question
paradise51
15 July 2018|
AnswerShow all 2 answers
Response from glez_ravelo13 | Reviewed this property |
Really no
1
Vote
Lesley B
11 July 2018|
Answer
Response from lequébecois |
I heard they serve Dos Equis on tap.
0
Votes
Room Tips
"The beach front villa and extra space with our adjoining rooms was wonderful."
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"Room service is fast and effective."
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"Pick an ocean facing room that over looks pools and south of the resort. Do Not book on the northside"
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"the rooms all have a nice view the south side are quieter corner suites are large and sunny"
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