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Iberostar Cancun

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Traveller (6458)
Pool & Beach (1158)
Room & Suite (920)
Overview
Blvd Kukulcan Km 17, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,475)
Filter reviews
3,681 results
Traveller rating
2,216
940
349
101
75
Traveller type
Time of year
LanguageEnglish
More languages
2,216
940
349
101
75
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All reviews star friends gourmet restaurant specialty restaurants steak pool bar guest services balcony room magic show ocean view kids club dinner reservations entertainment staff private pool the main hotel water polo main buffet make reservations
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1 - 5 of 3,681 reviews
Reviewed yesterday via mobile

we are a young family with a baby. The food selection is very limited for such a big resort. The food is of poor quality and taste. I feel disgusted after eating at the buffet every time. There were very few items we could eat...More

Thank Carrie L
Reviewed 5 days ago via mobile

Facilities were very clean and well organized, stuff was so helpful! We loved the spa center. Many thanks to Mrs Lesly from the help desk who guided us where to go in Cancun... Breakfast and all restaurants were more than enough.More

1  Thank Stamatis M
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded 3 days ago

Dear guest, Thank you for taking the time to share your experience at Iberostar Cancun. It is a pleasure to know how much you enjoyed your stay at our resort, specially the Spa and our exquisite culinary experience. Likewise, we are really glad to know...More

Reviewed 6 days ago via mobile

The Iberostar is a larger resort in Cancun. The pool and restaurants were amazing. The room, not so much. Not a big deal since you are hopefully not spending much time in the room. Our main disappointment was kids activities. They get cancelled everyday and...More

Thank MrNice2015
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded 4 days ago

Dear guest, First and foremost, we would like to thank you for taking the time to share your comments with us and for choosing Iberostar Cancun to spend your recent vacation. We are pleased to hear that you have enjoyed our resort, the pools and...More

Reviewed 6 days ago via mobile

First of all, I wanted to say thank you to the entertainment team. These guys are trying their hardest. Carlos (Carlitos) and Jose are very nice and kind young guys. David is amazing. So was Ayleen (sorry if I misspelled your name). The resort was...More

Thank Olga A
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded 4 days ago

Dear guest, We would like to thank you for choosing Iberostar Cancun, on your most recent trip to the Mexican Caribbean, and for sharing your experience with us. It pleases us to know that the friendliness of our entertainment team was one of the highlight...More

Reviewed 1 week ago via mobile

The hotel is very old! The rooms are looking like a motel room. The food is disgusting and there is a poor selection. The beach is too wavy and it doesn’t look clear. I would never come back again! This hotel is never a 5...More

Thank Deniz D
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded 4 days ago

Dear guest, Thank you so much for taking the time to share your vacation experience and your impressions about our resort. We are deeply saddened to hear that your experience with us did not meet your expectations, we believe that our guests’ opinion provide us...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free Internet
Spa
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
426
Price range
US$236 - US$778 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Cancun Hotel Cancun
,
Hilton Cancun Hotel
,
Hilton Golf Spa Resort Cancun
,
Hilton Cancun Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
426
Price range
US$236 - US$778 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Cancun Hotel Cancun
,
Hilton Cancun Hotel
,
Hilton Golf Spa Resort Cancun
,
Hilton Cancun Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (6,458)
Pool & Beach (1,158)
Room & Suite (920)
Dining (432)
Family and Play Areas (153)
Amenities (79)
Business Centre & Event Rooms (28)
Nearby
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Nearby AttractionsSee all 837 nearby attractions
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Questions & Answers
Ask a question
Cendrine S
10 November 2018|
Answer
Response from vanessa k | Reviewed this property |
The main buffet hours are Breakfast 7-11 Lunch 1-3 Dinner 6:30-10 They also have a restaurant overlooking the beach that serves a smaller buffet lunch from 11:30 -4:30.Hope this was helpful!
0
Votes
Roving74341
8 November 2018|
AnswerShow all 2 answers
Response from Mafer j | Reviewed this property |
Hi Roving, you can find it at the contact section in the page of the hotel. Please google it: iberostar 5 star hotel in cancun I can´t paste the phone numbers or links here. Best regards!
0
Votes
Karly E
3 November 2018|
Answer
Response from Sherpa809246 |
Yes , everywhere !
0
Votes
Room Tips
"Villas are great"
Roving588196
1 week ago
Read review
"Higher rooms have better view. All rooms have a orientation to the sea, but some rooms in the first floor..."
maferj2014
1 week ago
Read review
"Higher floor rooms are recommended for staying away from insects"
Seaside02311996892
2 weeks ago
Read review
"Villas are nice and a bit quieter"
CASECHI
2 weeks ago
Read review
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