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Beach Palace

Travellers' Choice award winner
#13 of 182 Hotels in Cancun
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5,258 Reviews from our TripAdvisor Community

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Showing 4,261: English reviews
Playa del Carmen, Mexico
Reviewed yesterday NEWvia mobile

Service: everyone was very helpful and nice! From the moment you arrive you feel welcome, they make you feel you arrive to your home away from home! Food: great variety and taste ! Breakfast Snacks Dinner you name it. congratulation to the Food and Beverage team Facilities: very modern, clean and in great shape. keep like that the little details...

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Thank Joshavel
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

We had a wonderful time at the beach palace with extended family - sad to be heading home tomorrow. The room was great, the pool and playroom were great for my 3 year old son and my teenaged nephews loved swimming in the ocean! We had great service from all of the staff! My whole family did exercise classes throughout...

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Thank cfarr_12
A TripAdvisor Member
Level Contributor
2 reviews
2 helpful votes
Reviewed 2 days ago NEWvia mobile

Just got back from another great week at the Beach Palace. Was here in June and couldn't wait to come back. Couldn't have thought it could get any better, but it did! This place is awesome. We have stayed at many resorts and they do not compare. Look no further this is the place to be! I want to live...

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Thank A TripAdvisor Member
Las Vegas, Nevada
Reviewed 2 days ago NEWvia mobile

Best vacation of our lives. We loved Emma at the gym she was so great. Gabrielle the egg lady was fabulous. Jorge made our romantic dinner something to remember. Will be back next year for sure. Loved all the staff.

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Thank melklein1965
Ripon, Wisconsin
Reviewed 3 days ago NEW

We always enjoy staying at Palace resorts. It was the first time we stayed at Beach Palace and it was also good. I was slightly disappointed with Italian restaurant. However oriental WOK was great! As always, staff is most accommodating and pleasant. My daughter pretty much lived in the kid's club the whole vacation. Kudos to both girls that were...

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Thank AllK1981
Alexandria
Reviewed 3 days ago NEW

This place is all that it advertises and more, it was amazing!! The food in all the restaurants were great with a fabulous selection and nothing being to much trouble, the breakfasts were great with a special shout out to "the egg lady" The beach area was beautiful, Roberto and Antono may us very welcome with umbrellas, drinks and lunch...

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Thank Claire F
Reviewed 4 days ago NEW

Arrived on thu 11/17/16 and was very well received with refreshments and towels at the entrance of the hotel. Check-in was a breeze with no problems at all. Marcos at front desk was hugely helpful and very fast in checking us in. I had booked 15 days before and technically didn't qualify for the $1,500 resort credits but they gave...

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Thank John S
Reviewed 4 days ago NEWvia mobile

Sorry bit late but sooo busy since my jollies lol. wonderful what more can I say food, accommodation, all the staff especially Maggi & andreas ❤ looked after us very well even came out on our last day. my birthday to sing happy birthday thanks guys & gals Mark & sue

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Thank Sparki72
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Sparki72, Firstly, I would like to thank you for choosing Beach Palace to be the host of such a wonderful stay. Please allow me to inform you, it will be a pleasure to extend those special mentions to the staff for providing the outstanding service you and all of our guests deserve and I would kindly thank you for...

Marion, Ohio
Reviewed 4 days ago NEW

This hotel is Great the restaurants are amazing, the rooms are beautiful and the staff are helpful. The views are speculation and they are close to a wide array of things to do. Have been to this hotel many times and always enjoy it.

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Thank neault28
Wilma Z, Gerente at Beach Palace, responded to this review

Dear neault28, Thank you for taking the time to share the amazing stay you experienced here with us at Beach Palace, Cancun. We are pleased to know how much you enjoyed this great facility, our luxury and spacious rooms, delicious restaurants, spectacular views and the best All-Inclusive service you deserve. Thank you for your preference at Palace Resorts and it...

Reviewed 5 days ago NEWvia mobile

We had another wonderful week at the Beach Palace! This is our 4th time staying at the resort and it was just as wonderful as always! The beach and hotel is incredible and they continue to make excellent updates. But the really special part of Beach Palace is the staff! The same people are here year after year and they...

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Thank Jenni21313
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Jenni21313, First and foremost, I would like to thank you for your preference at Palace Resorts, especially for this 4th time at Beach Palace. It is a pleasure to know how much you enjoyed your stay and I would kindly thank you for giving us the opportunity to be the host of such a memorable stay at the best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £303 - £598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotels.com, Booking.com and Jetsetter so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#12 Top resorts Hotel in Cancun
#13 On the Beach Hotel in Cancun
#13 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
557 questions
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Questions? Get answers from Beach Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both Ocean and Lagoon are great!”
 of 5 bubbles fergus792016, 2 Dec 2016 | Read review
“lagoon view is as nice as beach view. We stayed at 9h floor 925. very quiet.”
 of 5 bubbles johnsV940MF, 1 Dec 2016 | Read review
“Super busy at spring break”
 of 5 bubbles neault28, 1 Dec 2016 | Read review
“give waiters a bit more of your tip and they will surprise you”
 of 5 bubbles russgaddi, 28 Nov 2016 | Read review
“Lagoon rooms offer sunset views”
 of 5 bubbles 280florence, 28 Nov 2016 | Read review
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