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Beach Palace

Travellers' Choice award winner
#13 of 181 Hotels in Cancun
GreenLeadersGold level
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Beach Palace
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5,271 Reviews from our TripAdvisor Community

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Showing 4,272: English reviews
Nuevo Vallarta
Reviewed yesterday NEW

The Beach Palace is an awesome resort. The staff are friendly, courteous and always accommodating. The buffet has an array of amazing food with an great selection and variety daily. The Italian and Japanese restaurants are also great. Our pool concierge (Antonio) was such a great host and representative of the resort, and an outstanding example of what true hospitality...

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Thank robertkb848
Halifax, Canada
Reviewed yesterday NEWvia mobile

The resort has a perfect location, beautiful beach, nice clean pool, kids area, huge rooms with furnished balconies, really good food, easy to get around as it was a small resort, and excellent security. We travel a lot and this was impressive.

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Thank Bbborelli1
Appleton, Wisconsin
Reviewed yesterday NEW

First time at an all-inclusive and the staff was excellent! The morning chef, Gabriella is such a ray of sunshine. She prepares the food perfectly! Diego was a wonderful waiter. Every room has a view of either the ocean or the bay. The rooftop has two bars, swim up pools, hot tubs and a workout area along with seating areas...

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Thank Deb T
Los Angeles, California
Reviewed yesterday NEW

With all the talk about Palace Resorts in Cancun, i thought they were all super nice. Turns out that only Moon Palace was the fancy one, but it is far from all the action in Cancun. There are nicer resort within Hotel Zone, so if you're use to staying at Bellagio (LV) or the Ritz Carlton type, this would be...

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Thank Renée H
Fairfield, Connecticut
Reviewed yesterday NEW

We had a great time at the Beach Palace! The beach was gorgeous and the pool was lots of fun. We found the resort to be just the right size for us...a little more on the smaller side vs. some of the larger resorts. Only thing we would recommend is another restaurant and maybe a bigger lobby area.

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Thank davikt
Chicago, Illinois
Reviewed yesterday NEW

If you stay at this beach palace you will love the staff. Pool bar: Yadira, ROman, Bernaldo,Fernando,Arturo,Yadura and Samuel. They were awesome!! The pool entertainment people to recognize were Jhair, Tony, Cuan, Rene Joshua and Lucy. A ton of fun with these people.

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Thank joefromchicago2016
Rapid City, South Dakota
Reviewed yesterday NEW

I chose Beach Palace because it is small and had good reviews. It met my expectations except for 2 things: 1. It's noisy. The walls/doors are thin so you can even hear people talking in the hallway. 2. Resort credits have little value. My family of 4 was only able to use $500 of our $1500 allowance. So don't make...

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Thank Shelly K
Bermuda
Reviewed yesterday NEW

My wife and two of my daughters and their families have just spend a week at the Beach Palace. We all had a wonderful time and perhaps the best feature of all was the friendliness and helpfulness of the staff. Of particular note was the attentiveness of Jorge Maldonado and Francisco Espana of the Steak House Terazza.

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Thank mfarrugia9
Mandan, North Dakota
Reviewed 2 days ago NEW

We have been to the Beach Palace around 5 times and we love it here! The service is great! We especially appreciate Yadira, Jazz , Fernando, Yanet , Erik, Rigo, Daniel, Zacharia, and Roger who are outstanding servers at the pool! We were welcomed "home" and immediately received an upgrade to a suite! The resort was about 90% full and...

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Thank dentman8880
Suwanee, Georgia
Reviewed 2 days ago NEW

Although we had some maintenance problems with our room, the resort was quick to attempt to address them. The omelette chef, Gabriella, was always ready with a bright smile and friendly greeting to get your day off to a great start.

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Helpful?
Thank ckretzma

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £305 - £599 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Booking.com, Orbitz and Jetsetter so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#12 Top resorts Hotel in Cancun
#13 Luxury Hotel in Cancun
#13 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
557 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites have 2 bedrooms and living area, great if you need 2 bedrooms. Rooms have a great view and big lounge bed on the balcony.”
 of 5 bubbles 995debt, 6 Dec 2016 | Read review
“Just ask the front desk.”
 of 5 bubbles joefromchicago2016, 6 Dec 2016 | Read review
“Ocean View Rooms are great views. The Lagoon side rooms are also great! No bad room at Beach. We like both sides”
 of 5 bubbles dentman8880, 5 Dec 2016 | Read review
“Both Ocean and Lagoon are great!”
 of 5 bubbles fergus792016, 2 Dec 2016 | Read review
“lagoon view is as nice as beach view. We stayed at 9h floor 925. very quiet.”
 of 5 bubbles johnsV940MF, 1 Dec 2016 | Read review
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