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Hard Rock Hotel Cancun

Bookit.comUS$468*
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#9 of 181 Hotels in Cancun
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
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9,015 Reviews from our TripAdvisor Community

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Showing 5,472: English reviews
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Reviewed yesterday NEWvia mobile

I want to thank all staff members and shout out to all. Man oh man unforgettable memories of my life. The amount of hospitality and courtesy were incredible above and beyond.... special thanks to all member of a security who took care of us above and beyond courtesy late that night which was our last night. Can't spell his name...

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Thank Fritz B
Reviewed yesterday NEWvia mobile

They always have things going on to keep everyone busy and the staff is super friendly. The restaurants are out of this world and the beach is a crystal blue. Definitely want to come back! It is very close to other attractions and activities.

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Thank Sarah B
Upland, California
Reviewed yesterday NEWvia mobile

I loved my 60th birthday bash at Hard Rock Cancun. I had the best personal assistants. Their names are Alfredo and Hector. They took care of all my needs and even got the Zen restaurant to open early just for my party of 36 that traveled to celebrate with me. I would highly recommend this hotel to all my family...

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1Thank catwolters
Las Vegas, Nevada
Reviewed yesterday NEW

Beautiful resort, pool setting, beach setting. Great selection of food. Breakfast buffet in the Zen is much nicer than the Market buffet. The best service in any of our many travels. A great value! Rates #1 in our list of favorites.

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Thank femderbender
Charleston, South Carolina
Reviewed yesterday NEW

We were here on May 18-24, 2017 for my sister's wedding. From the time we walked through the doors, we loved it. The rooms were huge and very clean. All of the food I tasted was delicious. Everyone we encountered was professional and courteous. The reason I only gave it 4 stars is because of the Kids club. My son(10-years)...

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Thank Dink_Angel
Atlantic City, New Jersey
Reviewed yesterday NEW

3rd trip to Hard Rock Cancun.. everything was great as usual except both of us were there to celebrate our birthdays and no one mentioned it.. nothing special in our room or at any meal..just a little disappointing

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Thank Steve I
Reviewed yesterday NEWvia mobile

I cannot say enough good things about this hotel. It's my favorite place in the world to be and I'm usually there 2-3 times a year. It's my home away from home. If looking for a smaller friendly resort with an amazing beach and staff, look no further. ❤️❤️❤️ This year, after a week at HRRM, I met my sister...

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Thank D B
Charlotte, North Carolina
Reviewed yesterday NEW

The amenities, the staff, the service was top notch! This was my first time staying at a Hard Rock Hotel but it was truly worrh it. The pool and the beach were amazing. The food and drinks were as well. I recommend this all inclusive resort.

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Thank lboogie1227
Reviewed yesterday NEW

The staff is excellent, the food is fantastic and the beach is breath taking! We had such a great time. The spa services were out of this world. I truly enjoyed this trip and would definitely go again.

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Thank joannd694
Chesterton, Indiana
Reviewed yesterday NEW

This was our first time at Hard Rock. We rally enjoyed the hotel. The entertainment crew made every day enjoyable. Games, music, contests every day at the pool. The hotel was spotless, food good, casual atmosphere was nice. Don't believe any negative reviews, we have been to cancun 20 or so times and this is one of our top 3...

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Thank Aidanryland

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. ... more   less 

Additional Information about Hard Rock Hotel Cancun

Address: Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico (Formerly Cancun Palace Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £300 - £852 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Cancun 4.5*
Number of rooms: 598
Reservation Options:
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Also Known As:
Cancun Palace Hotel Cancun
Cancun Palace Resort
Palace Hotel Cancun
Cancun Palace Cancun
Hotel Style:
#9 Spa Hotel in Cancun
#9 Top resorts Hotel in Cancun
#9 On the Beach Hotel in Cancun
#9 Luxury Hotel in Cancun
#18 Business Hotel in Cancun
#21 Family Hotel in Cancun
#22 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Cancun staff and other travellers.
932 questions
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Questions? Get answers from Hard Rock Hotel Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra to guarantee an ocean view.”
femderbender, 28 May 2017 | Read review
“Book ocean view. Well worth the money for the priceless view”
Aidanryland, 28 May 2017 | Read review
“Check vents may have mold. Rm 1166”
pamg620, 28 May 2017 | Read review
“Room was amazing”
michaelcK8125SJ, 27 May 2017 | Read review
“We were on one of the higher floors with a view of the ocean. Beautiful view, got to see a couple of beach weddings!”
patriciacQ5102BB, 24 May 2017 | Read review
5 of 5
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US$468* /night
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Prices are for 1 room, 2 adults
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