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30/10/2017 31/10/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
    Hotel website
    Save
    Lowest prices for your stay
    30/10/2017 31/10/2017
     3 people have started booking this hotel
    US$466
    US$439
    SAVE US$27
    US$466
    US$466
    Traveller (7567)
    Pool & Beach (1399)
    Room & Suite (1125)
    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (164 reviews)
    “zen restaurant” (108 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    30 Oct31 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$439
      View Deal
    • Check booking site for details
      US$466
      View Deal
    • Check booking site for details
      US$466
      View Deal
    View all 52 deals
    Write a Review
    Reviews (9,917)
    There are newer reviews for Hard Rock Hotel Cancun
    See the most recent reviews
    Traveller rating
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    Time of year
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    2,201 - 2,205 of 6,030 reviews

    Reviewed 18 April 2016

    The resort is small and quaint. The staff are outstanding, very friendly and ready to help in any way possible. At first I found the resort small, but during our 2 week stay I discovered the treasure of the resort. I felt safe, well taken...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank leonardgerardm
    Response from Chadi B, General Manager at Hard Rock Hotel CancunResponded 29 April 2016

    Hello leonardgerardm, Thank you for the nice & sweet review. I am glad to hear you had a great experience with the service our staff provide you this 2 weeks and we look forward to welcome you again soon, to this already yours Hard Rock...More

    Reviewed 18 April 2016

    this was a great vacation for my kids ,there was great entertainment from the staff, big poppy,benji,deniss,and all the others on the team they made it a fun vacation. there is something going on at all times never a dull moment. the choice of music...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank dianafras
    Response from Chadi B, General Manager at Hard Rock Hotel CancunResponded 29 April 2016

    Dear dianafras Thank you very much for all your positives quotes about our staff and services, is very noteworthy how you have described all those little details of your vacation experience at Hard Rock Hotel Cancun, I sincerely appreciate that you recommend our resort for...More

    Reviewed 18 April 2016

    I cannot even begin to desribe how amazing our stay here was. The staff was top of the line, literally treated us like royalty. From our butlers Ferni and Bernie, to the entertainment with Big Papa, Alejandro, and Caesar, to the managers and wait staff...More

    Thank Trish F
    Response from Chadi B, General Manager at Hard Rock Hotel CancunResponded 28 April 2016

    Dear Trish F, Thank you so much for your review, I appreciate much not only for sharing your experience, but for encouraging us to keep up with the service that you experienced and it helps other fellow travelers to have a better idea of how...More

    Reviewed 17 April 2016

    Had a great time. If you want entertainment, this is the place to be. Staff were friendly and very helpful. They make sure that you have a good vacation. No hassles on anything. Drinks were very good. They have black label, sky vodka, 1800 and...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Jega P
    Response from Chadi B, General Manager at Hard Rock Hotel CancunResponded 28 April 2016

    Hey Jega P Thank you so much for your perfect five star review. I am so happy to hear our world class Rockreation staff at our pool were able to provide you with memories during your time with us. I am glad you enjoy our...More

    Reviewed 17 April 2016

    Overall this hotel was awesome! Hotel is beautiful and plenty to do for a family of 3 boys (ages 14, 10 & 8). We loved having the family suite (i.e. 2 adjoining hotel rooms), we were not stuffed into one room. Hotel was also not...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Krista H
    Response from Chadi B, General Manager at Hard Rock Hotel CancunResponded 28 April 2016

    Dear Krista H, Thank you very much for all your positives quotes about our staff and services, is very noteworthy how you have described all those little details of your vacation experience at Hard Rock Hotel Cancun, I sincerely appreciate that you recommend our resort...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$399 - US$878 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Agoda, Hotels.com, Booking.com, Orbitz, Travelocity, Hotwire, Cancelon, Evoline ltd, HotelsforEveryone, TripOnline SA and getaroom.com so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7567)
    Pool & Beach (1399)
    Room & Suite (1125)
    Dining (764)
    Hotel & Grounds (4664)
    Family and Play Areas (119)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
    Paradisus Cancun
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    .44 miles away
     
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    .35 miles away
     
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    8,912 reviews
    .12 miles away
     
    Marriott Cancun Resort
    4,032 reviews
    .28 miles away
     
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    Nearby Attractions
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    .92 miles away
    Ask a question
    Questions & Answers
    teecee10
    19 October 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello teecee10, On behalf Hard Rock Hotel , we are thrilled to be the stage for your upcoming holiday, regarding your question to make dinner reservations the resort does count with the "First Come - First Serve" policy... More
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    Google Translation
    Bernie M
    16 October 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello BernieM, Thank you for contacting Hard Rock Hotel Cancun. Our hotel is a family resort, where all our rock stars, including the little ones, will find a lot of activities during all day. Also for them we have our Kids... More
    1
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    Google Translation
    Room Tips
    "If available Ocean view is amazing."
    Read review
    "Ask for a room facing away from the pool if you don't want to hear music or have morning sun."
    Read review
    "Rooms are just like on their website. Very clean, up to date, great views."
    Read review
    "For couples - They have (many) more rooms with two (small) beds than king or queen sized beds. You MUST ask..."
    Read review
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