We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Sands Resort & Spa All Inclusive

Show Prices
#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,841 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Sands Resort & Spa All Inclusive
See the most recent reviews
Showing 3,380: English reviews
Lenexa, Kansas
Reviewed 1 week ago

We stayed at the Royal Sands for two weeks again this year from March 4-March 18. We have stayed at the Royal Sands for almost 15 years now and wouldn't think about staying anywhere else while we are in Cancun. The service is incredible and the resort always seems to be brand new. Tireless workers and management.

Review collected in partnership with this hotel
 Report
Helpful?
Thank James M M
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear James, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Gallatin
Reviewed 1 week ago

The Royal Sands is centrally located in the Hotel Zone of Cancun. The resort is beautiful and well kept. The staff are friendly and helpful. The beach is amazing! Please note that the surf in this area can get pretty rough, soI wouldn't recommend allowing small children in the ocean at this site. However, the pools are gorgeous and the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank beverlyh542
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Beverly, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Windsor
Reviewed 1 week ago

Nice clean resort with modern updated facilities and great pools. The location right on the beach is second to none and also places the resort within walking distance of several nice malls as well as lots of top end restaurants.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Thomas W
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Thomas, Thank you for taking time to post about our resort. We always take pride in our resort's cleanliness and we're glad to learn you've noticed it during your recent stay. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Grand Rapids
Reviewed 1 week ago

Great time! A day pool or beach side is heaven and pool bartender Luis Jimenez is St Peter!! The weather was nearly perfect. All of the staff were bilingual and did all they could to make our stay as perfect as the weather.

Review collected in partnership with this hotel
 Report
Helpful?
Thank shannonlU4187VC
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Shannon and Mike, Thank you for taking time to post about our resort. We'll make sure to personally praise Luis for leaving such a nice intention in you. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Hanover Park, Illinois
Reviewed 1 week ago

We had 2 one bedroom units, in the L building. Ocean view overlooking the more quiet pool, which had a pool bar. Also had the larger kids pool which was perfect for our almost 3 year old granddaughter. The other pool area has 2 pool bars and that is where the music and games are. Food and drinks were great...

Review collected in partnership with this hotel
 Report
Helpful?
Thank gms0808
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We aim to offer our guests a family-friendly environment with activities suitable for all ages. We're glad to learn we've achieved this goal....

Reviewed 1 week ago via mobile

The hotel swimming pools and beach were breathtaking. You can get drinks and food by the pool but the service at the bar was very slow and the bartenders refused to pay attention to us inspite of having the all-inclusive band. Sister hotels of this hotel have some amazing restuarants that offer good quality food and drinks. The location of...

 Report
Helpful?
Thank Ayushi K
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We always strive to provide our guest with the highest satisfaction rates and we regret not achieving this goal with you. Rest assured the behavior you described is not encouraged nor promoted by Royal Resorts. We appreciate your feedback and we're sharing your comments with the appropriate channels...

Reviewed 1 week ago

I love this place! I did not want to leave. I was there for 7 days with 3 other friends. Our place had two master bedrooms each with their own bathrooms, marble flooring, a kitchen, front room with t.v. and stereo, and a balcony with a table and four chairs. The staff is very helpful and very friendly.We were within...

 Report
Helpful?
Thank sweetpea1066
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Glenn Dale, Maryland
Reviewed 1 week ago

We are long time Members here and had fantastic weather this year. It is an extremely clean resort . The staff is anxious to please and meet all your requests and requirements. One of the waiters at le Veranda restaurant is especially accommodating and we ask for him all the time. His name is Fheor. He goes out of his...

 Report
Helpful?
Thank Penny B
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Penny, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We'll make sure to personally praise Fher for leaving such a nice impression in you. We're glad...

Reviewed 1 week ago

The team there was very helpful when we checked in, giving us a room tour and even changing our room to our preference. The rooms were a little dated but ignore the old yellow bed cover and its a spacious room with comfortable beds. There are a few restaurants on site but they more or less serve the same menu,...

 Report
Helpful?
Thank Annie S
Lanigan, Canada
Reviewed 1 week ago via mobile

Wife and I just returned from our 7 day all inclusive trip to the Royal Sands and Spa. We enjoyed every minute of it. All the staff was very accommodating and happy. Two employees that stood out for us was George in the Sports Bar, always remembered my name and had cold drinks ready when I stepped in the bar....

 Report
Helpful?
Thank JordanCanada89
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Jordan, Thank you for taking time to post about our resort. We'll make sure to personally praise George and Jimmy for leaving such a nice impression in you. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

3,472 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2607)
Viewed
Dining (114)
Viewed
Pool/Beach Area (674)
Viewed
Hotel & Grounds (431)
Viewed
Bathroom (26)
Viewed
Room/Suite (182)
Viewed
View from Room (233)
Viewed
Family/Play Areas (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
1:48
Videos (3)
Viewed
Other (936)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (845)
Viewed
Amenities (128)
Viewed
Beach (50)
Viewed
Kids' Pool (9)
Viewed
Pool (63)
Viewed
Dining (95)
Viewed
Second Pool (19)
Viewed
The Hotel (144)
Viewed
Two-Bedroom Master Suite (103)
Viewed
Villa (234)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
3.0 mi away
Grand Fiesta Americana Coral Beach Cancun
3.3 mi away
The Royal Cancun All Suites Resort
1.3 mi away
Fiesta Americana Condesa Cancun All Inclusive
Show Prices
Show Prices
Show Prices
2.1 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,573 reviews
3.1 mi away
Hyatt Ziva Cancun
Hyatt Ziva Cancun
#6 of 181 in Cancun
3,193 reviews
0.6 mi away
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
#10 of 181 in Cancun
8,576 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £184 - £403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Vacatia, Orbitz, BookIt.com, Despegar.com, Travelocity, Hotels.com and Jetsetter so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
413 questions
Ask a question

See all questions (413)

Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We will most likely come again to the Royal Sands, lovely beach, wonderful staff, and nice and clean!! and walking or short taxi distance to lots of restaurants. ”
 of 5 bubbles 150kennethe, 27 Mar 2017 | Read review
“Ocean view were amazing to wake up to!”
 of 5 bubbles cristinar856, 27 Mar 2017 | Read review
“More water in the fridge would be great. We found ourselves always collecting extra water from the bar or with room service because we consume more than was put in our fridge, every day.”
 of 5 bubbles josephsS6097ZP, 27 Mar 2017 | Read review
“The rooms are spacious and well designed. Ask for one of the remodeled rooms, as they are much nicer.”
 of 5 bubbles dhtice, 26 Mar 2017 | Read review
“the beach front rooms were worth the extra - what a view of that amazing blue water! ”
 of 5 bubbles 231elainf, 26 Mar 2017 | Read review
5 of 5