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Hotel Plaza Caribe

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Hotel Plaza Caribe
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232 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Ambergris Caye, Belize
Reviewed 17 October 2016

We checked in to a double occupancy room and appreciated the cleanliness of the room as well as layout. The hotel is family friendly and has a pool for the kids to swim in. It is conveniently situated across for the Bus terminal in Cancun for budget travelers and you can easily get to the hotel zone and malls from...

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Helpful?
Thank CocoBlanca
PlazaCaribe, Director de Relaciones con Clientes at Hotel Plaza Caribe, responded to this review

Hello and good morning, We are happy to hear your stay with us was good, your comments are important to us since it will help us to improve our service. We hope to see you soon in the near future, Best regards.

Chelem, Mexico
Reviewed 28 September 2016

we have stayed at this hotel for years... it was always lovely... this time the room was a little grunge...hope it pulls itself back up... we always stay in rooms by the pool , this time it was different...the staff do not speak good english... no problem... they were helpful... we only stayed one night but we slept well...

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Helpful?
Thank ronW9174ZM
Tyler, Texas
Reviewed 30 August 2016

This place is literally across the street from ADO bus station. The rooms have AC and hot water. There are computers with internet access. There is no refrigerator in the room but there is a 7-11 literally right next door where you can buy cold drinks and even ice cream (because it's punishingly hot and humid in Cancun). My first...

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Helpful?
Thank HungryMike817
PlazaCaribe, Reservaciones at Hotel Plaza Caribe, responded to this review

We are sorry that you had to wait too much to access to your room, we are working very hard to avoid this type of situations. We are open to suggestions on what we should improve so we can convince you to visit us again in a near future Best regards.

Toronto, Canada
Reviewed 24 August 2016 via mobile

First impressions were good. The hotel is conveniently located across the street from the ADO bus terminal. Family of 4 (2 kids under 9) in a room with 2 double beds. The room is very tight/small. The sheets on the bed had some stains, but you could tell they had been cleaned. Decent water pressure and hot water, so no...

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Helpful?
Thank joeanned
PlazaCaribe, Director de Recepción at Hotel Plaza Caribe, responded to this review

Thank you for your comment, We appreciate as it helps us to improve our service, We apologize for the inconvenience about the pool, About the room We have different types of room and We could change you at manager's discretion.

cordoba, veracruz, mexico
Reviewed 22 August 2016

Expensive rooms, no elevators, hot restaurant outdoors, and broken door locks. We stayed ther only because it was next to the ADO bus station, and we got discounts on a bus to the airport the next day..

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Helpful?
Thank frankania
Reviewed 22 June 2016

Across the street from the ADO bus terminal! I was in transit back to Canada after placing my sailboat in the Rio Dulce Guatemala for hurricane season. ADO travels from Belize City to Cancun and the ADO runs to the Airport. Perfect. Hotel is average for it's age. Rooms was clean and comfortable staff were helpful and friendly. Restaurant service...

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Helpful?
Thank R S
Los Angeles, California
Reviewed 31 May 2016 via mobile

The hotel was in a great location. It is right across from the ADO station with a 711 right next to the hotel. The wifi was great and the rooms were clean. The hotel also has parrots and peacocks on the grounds to give it that carribean vibe. The only negative from my visit was that the hot water for...

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3Thank Tony S
Atlantis, Florida
Reviewed 24 May 2016

I use this hotel as an over night on arriving into Cancun prior to departing the following day on my travels. The staff is friendly, the location is perfect being just across from the ADO bus station. Public areas are well attended although they are dated. The guest rooms are older but in my experience clean. The WiFi works, cable...

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Helpful?
1Thank Bruce H
Cozumel, Mexico
Reviewed 17 May 2016 via mobile

I am from the U. S. But the last five years I have lived in Cozumel, Mexico and have traveled to many places in Mexico the Europe I use Cozumel as my base. I travel on a budget but enjoy rewarding myself from time to time. When I am in Cancun I stay at the Hotel Plaza Caribe. It's location...

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1Thank JJess007
Queensland Australia
Reviewed 13 May 2016

This hotel is perfect for an overnight stay before or after getting an ADO bus from the bus station right across the road. Clean comfortable rooms, but rooms on first floor are by the stairs. This is where the renovated rooms are. We arrived early evening, bought all our ongoing ADO bus tickets, checked in and went to the restaurant...

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Helpful?
1Thank 54Linda5454

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Babysitting
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the downtown of Cancun. Very near of Malls, handcraft markets, prestige shops, banks and goverment offices. Only 10 minutes from the beach and 20 minutes from Cacun's International Airport. In front of the ADO bus station. ... more   less 

Additional Information about Hotel Plaza Caribe

Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23 Calle Pino s/n | In Front of Ado Bus Station, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £39 - £56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Plaza Caribe 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Plaza Caribe Hotel
Hotel Style:
#16 Best Value Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza Caribe staff and other travellers.
6 questions
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Questions? Get answers from Hotel Plaza Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a roomin the first part of the hotel by the pool”
 of 5 bubbles ronW9174ZM, 28 Sep 2016 | Read review
“Ask for renovated room on the first floor (no lift though).”
 of 5 bubbles 54Linda5454, 13 May 2016 | Read review
“None. Unless you love noise up to 2, 3? am.”
 of 5 bubbles fidenciog393, 19 Apr 2016 | Read review
“The party at the pool outside our room went late and started early. ear plugs a must.”
 of 5 bubbles budgettravelers2, 24 Mar 2016 | Read review
“I think most of the rooms have thin walls, but for the price was no problem”
 of 5 bubbles dickcraig, 15 Feb 2016 | Read review
5 of 5
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