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Occidental Tucancun

Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Free Parking
Hotel Amenities
Babysitting
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Free Parking
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Adult pool
Outdoor pool
Hotel description
Well located, with spectacular beach, mostly all the rooms looking for the ocean.
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Traveller (4570)
Pool & Beach (1119)
Room & Suite (860)
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Overview
  • Excellent44%
  • Very good32%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“alberto martinez”(74 reviews)
“north tower”(73 reviews)
“lobby bar”(296 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Occidental Tucancun
Special Offer: Join my Barceló
Hotel deals
Offers from Occidental Tucancun
Special Offer: Join my Barceló
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,960)
There are newer reviews for Occidental Tucancun
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3,171 results
Traveller rating
1,283
1,008
468
244
168
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1,283
1,008
468
244
168
Show reviews that mention
All reviewsalberto martineznorth towerlobby barla claraboyamexico lindothe mexican restaurantocean viewmall across the streetmain poolactivity poolentertainment staffspring breaksenor frogsoceanview roommake reservationsbeautiful beachhot dogs
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11 - 15 of 3,171 reviews
Reviewed 1 week ago

The resort is beautiful. You walk into the lobby and the first thing that greets you is the amazing blue waters of the Caribbean Sea. The rooms are big and very clean, and again you can beat the view of that water from your balcony....More

1  Thank Mel C
Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental TucancunResponded 1 week ago

Dear Mel C: We want to thank you for sharing this opinion about your recent visit to the hotel. We are delighted that you have enjoyed your stay and we agree with you that our attentive staff plays a key role in the overall experience...More

Reviewed 1 week ago via mobile

Spent a week here as a vacation club member. I was so impressed with the staff and service I upgraded my membership! Barcelo, the company who owns the vacation club, has done much to improve member benefits. All the staff was fantastic!! Just to name...More

Thank RCordle
Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental TucancunResponded 1 week ago

Dear RCordle: We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our...More

Reviewed 1 week ago

The best part about our vacation experience at the resort was our favorite bartender, Antonio! I give him 5 stars, but the resort overall .........only 3. He was very friendly and on top of our drinks before we even asked for another. The food at...More

Thank Alicia F
Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental TucancunResponded 1 week ago

Dear Alicia F: We want to thank you for taking the time to share your experience with us, we are pleased to know that we were able to meet your expectations on this occasion. We are happy to know that you received special treatment from...More

Reviewed 2 weeks ago

Tucancún made of our getaway an amazing family vacation!! The staff was friendly and made sure we were comfortable and happy. The room were clean and comfortable. We upgraded to a villa and it was worth every penny. The food was average but eatable and...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank barrigato
Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental TucancunResponded 1 week ago

Estimado barrigato: We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our...More

Reviewed 2 weeks ago via mobile

Good value for price. Nice rooms with a great view. Very friendly and kind staff and good food. We never had to fight for a lawn chair even though the hotel was full while we stayed over Christmas. Really nice beach.More

Thank Katie M
Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental TucancunResponded 2 weeks ago

Dear Katie M: First of all, we would like to thank you for your comment praising your recent visit to our hotel and we are delighted to know that we were able to fulfill your expectations. We hope to have the pleasure of being your...More

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About
Awards & Recognition
Certificate of Excellence
Details
Price range
US$171 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in Cancun
#40 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
Room types
Accessible rooms, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in Cancun
#40 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
Room types
Accessible rooms, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4570)
Pool & Beach (1119)
Room & Suite (860)
Dining (335)
Amenities (99)
Family and Play Areas (79)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
muchahappy
15 April 2018|
Answer
Response from gointomexico | Reviewed this property |
Room safes are included. They updated a few years ago from a key lock to a keypad.
1
Vote
muchahappy
15 April 2018|
Answer
Response from ASISTENTEGERENCIAL | Property representative |
Dear muchahappy: We gladly provide you with the telephone to contact us directly. 998 891-5900. Best Regards, Paulina Arroyo Management Assistant.
0
Votes
Google Translation
Corey C
11 April 2018|
Answer
Response from ASISTENTEGERENCIAL | Property representative |
Dear Corey C: Thank you for sharing your doubts with us, we inform you that hobie cats are included , as long as you know how to use them, otherwise you have to pay the person who has to go with you. These water sports are... More
1
Vote
Google Translation
Room Tips
"I upgraded to a ocean view with a balcony, this rooms were nice."
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"book thru Barcelo after joining Barcelo and getting a #. Use that to book room and get upgrade."
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"Go somewhere else."
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"Get rooms facing the beach"
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