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Temptation Cancun Resort

Traveller (792)
Room & Suite (284)
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Overview
Hotel website
E-mail hotel
Blvd. Kukulcan km 3.5, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Hotel website
Offers from Temptation Cancun Resort
Offers & Announcements:Package Deal
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Reviews (1,259)
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1,047 results
Traveller rating
601
248
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57
51
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LanguageEnglish
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601
248
90
57
51
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All reviews mini cooper quiet pool premier members play makers boobs cruise spring break for adults theme parties adult fun fun atmosphere topless women party atmosphere entertainment staff garden view foam party rooftop bar a lot of fun butler service
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1 - 5 of 1,047 reviews
Reviewed yesterday

Terrible service and poor cleanliness. Rooms are very small and have not been maintained well. Great adult entertainment. I was not able to use spa service or the restaurants. The room service food was at-Best average. All-in-all, it’s the resort you want to be at...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Passport64191849050
Response from RCUN, Guest Services Manager at Temptation Cancun ResortResponded yesterday

Dear guests: Thanks for choosing to stay with us and sharing your experience, please accept my apologies for the customer service challenges that you experienced. We pride ourselves on providing quality in all that we do and i It appears that we did not achieve...More

Reviewed yesterday

Worst service we have ever had in our 25+ trips to Mexico. We are normally very forgiving for poor service, but couldn't wait to get out of there. Bad experience from the second we tried checking in. Took 30+ minutes with the girl to check...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Departure08849676333
Response from RCUN, Guest Services Manager at Temptation Cancun ResortResponded yesterday

Dear guests, I apologize if we have failed providing you the quality service that our resort is highly known for, We pride ourselves on providing quality in all that we do. It appears that we did not achieve our goals in serving you. I'm sorry...More

Reviewed 2 days ago

I enjoyed my stay at Temptation Cancun Resort. I was impressed by the warm greeting by the staff. The best adult only resort! Great food, great people, tight security system. The place is amazing. I can't wait to go back!More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Tour596028
Response from RCUN, Concierge at Temptation Cancun ResortResponded yesterday

Dear Guests, Thank you very much for taking the time to share your experience at Temptation Cancun Resort. We appreciate all your comments in regards to the staff, the nightly themes the fun and the service we have provided to you. We hope to have...More

Reviewed 2 days ago via mobile

I have a few minor concerns, but I will focus on the major. THE DJS! They do not cater to ALL of the guests that visit the resort. The last night I couldn't take it anymore. It was a throwback theme and not one song...More

Date of stay: December 2018
Thank Annika A
Response from RCUN, Guest Services Manager at Temptation Cancun ResortResponded yesterday

Dear guests, I apologize if we have failed providing you the quality service that our resort is highly known for, we would like to know more information about your review and we hope that you will give us another chance in the near future. Once...More

Reviewed 3 days ago

Some of the staff, including Said, Alan, Felipe and Ishmael are a credit to this hotel, I can’t say the same for the rest, there seems to be a social divide and this is obvious by the treatment we received, the management are rude and...More

Review collected in partnership with this hotel
Date of stay: December 2018
1  Thank Camper61941918367
Response from RCUN, Guest Services Manager at Temptation Cancun ResortResponded yesterday

Dear guests, Thank you for sharing your feedback and thereby giving us the opportunity to enhance our service quality. We hope that you will give us another chance in the near future, please contact concierge before your next visit. Once again my sincere apologies for...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$199 - US$629 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Cancun
#36 Luxury Hotel in Cancun
#41 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$199 - US$629 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Cancun
#36 Luxury Hotel in Cancun
#41 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (792)
Room & Suite (284)
Dining (203)
Pool & Beach (196)
Amenities (96)
Family and Play Areas (9)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Kelsey D
11 December 2018|
AnswerShow all 3 answers
Response from Jimmie R | Reviewed this property |
The Bash Tower rooms are much larger and the room service we only used twice but was very good. I think it is well worth the extra $.
2
Votes
Hitch4444
8 December 2018|
Answer
Response from Jimmie R | Reviewed this property |
I have heard of many singles going and having a great time. The people are the best. These are actually the same hotel the tower is just the brand new section. They just opened last year. You have access to everything.
0
Votes
Room Tips
"Need to be bigger, cleaner, and more maintained! "
Passport64191849050
yesterday
Read review
"You are not guaranteed an ocean view, sometimes you have to lean out from your patio and look around some..."
friday2322
4 days ago
Read review
"Room are great overlooking the quiet pool "
760jennyt
4 days ago
Read review
"The room was great. Our housekeeper was very nice she left extra water when we asked. "
Companion25876738097
6 days ago
Read review
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