We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Smart Cancun by Oasis

828 reviews
#51 of 177 Hotels in Cancun
Save
Traveller (486)
Room & Suite (289)
Storyboard
Overview
  • Excellent50%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible5%
Travellers talk about
“hotel zone”(41 reviews)
“pool area”(26 reviews)
“ado bus station”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Outdoor pool
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$97.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8f8f49ec24494e959757cd8d6ffbc1a1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154429,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40526966],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":97,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8f8f49ec24494e959757cd8d6ffbc1a1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":108,"lowestMetaPrice":97,"additionalPartner":false,"highestMetaPriceDisplay":108,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":108,"lowestMetaPrice":97,"highestMetaPriceDisplay":108,"hotelName":"Smart Cancun by Oasis","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhmOGY0OWVjMjQ0OTRlOTU5NzU3Y2Q4ZDZmZmJjMWExIiwiQUlLIjoiZWMxMzQ4ZjhjYTAyNGUxMTgwYzZhMjllNWViNzIzOTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$97", "hasDates": true, "hacComplete": true, "contentIdMappings": {"40526966":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (828)Write a Review
Filter reviews
265 results
Traveller rating
108
79
40
15
23
Traveller type
Time of year
LanguageEnglish
More languages
108
79
40
15
23
Show reviews that mention
All reviewshotel zonepool areaado bus stationsmart carfacing the streetlas palapaslarge supermarketbusiness hotelsister hotelzona hotelerastayed here for one nightnice poolmoney exchangerooms were cleanmin walkcoffee makerfree shuttle
FilterEnglish
Updating list...
1 - 5 of 265 reviews
Reviewed 5 days ago

I had a two-week package deal Jan/Feb 2018 and do not recommend to stay at the Smart Cancun/Oh Urban Oasis for so long. I found the staff great and the hotel clean. It had sparkling clean tile floors. However, the noise pollution is unacceptable as...More

Thank Smile771
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 days ago

Dear guest, Thank you for taking the time to share your experience. We are delighted you enjoyed our pool area and personalized service. We appreciate your feedback on the areas we can improve; we always take our guests comments into account in order to exceed...More

Hotel's Favourite
Reviewed 13 March 2017

We stayed at this hotel while we were in Cancun for business/pleasure. The location was perfect. Plenty of local restaurants that were very inexpensive. The parking was easy and handy. We stayed at the Smart Oasis and it shares the pool/bar area with the sister...More

7  Thank RLaing_13
Response from OasisHotelResorts, Director de Recepción at Smart Cancun by OasisResponded 14 March 2017

Dear Guest, We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities, entertainment and personalized service we...More

A TripAdvisor Member
1
Reviewed 5 days ago

For the price you can not beat this place. Very friendly staff. Location was just what I was looking for. Close to bus. Close to markets and stores. Nice swimming pool next door. Door man will get you where you want to go.More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 days ago

Dear guest, Thank you for sharing your opinion with us. It gives us great pleasure to know that you enjoyed our location, pool area and personalized service. Thank you again for your comments and we hope to welcome you back in the future, please do...More

Reviewed 1 week ago

I was staying at the Oasis Sens and had to go to the Walmart in Cancun to pick up up a few necessary items. As a central spot to meet we went to the Oasis Smart hotel and had a wonderful evening. We started at...More

Thank mattydevans
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 1 week ago

Dear guest, Thank you for your kind review. It was a pleasure having you and your friends for a day in our hotel, we're very happy you enjoyed our bar, drinks, restaurant, food and our entertainment of our Secret Room. We shall of course congratulate...More

Reviewed 2 weeks ago

Jackhammer going all day 2 doors down .Dust everywhere elevator so slow stairs slick as snot with dust from construction.Kind of crazy restaurants 3 used the same kitchen but had to wait till 4pm to get fried shrimp from Crazy CMore

Review collected in partnership with this hotel
1  Thank sdustysaw55
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 weeks ago

Dear guest, We want to offer our sincere apologies for the inconveniences you had during your stay with us. We already passed a report to the maintenance area to consider it while they're doing some changes. We reiterate once again our sincere apologies for any...More

View more reviews
PreviousNext
12345653
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Free Parking
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$57 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Cancun
#28 Business Hotel in Cancun
#36 Luxury Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
US$57 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Cancun
#28 Business Hotel in Cancun
#36 Luxury Hotel in Cancun
Room types
Family Rooms, Suites
Add Photo Photos
Traveller (486)
Room & Suite (289)
Pool & Beach (168)
Dining (76)
Amenities (57)
Family and Play Areas (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
304tonib
15 February 2018|
Answer
Response from OasisHotelResorts | Property representative |
Dear guest, We're not All-inclusive. The only things that are for free are the access to our gym, pool area, towel, WiFi, parking lot and some packages include breakfast. The things that have a price are: room service, spa... More
1
Vote
Google Translation
Yun-Shan C
2 February 2018|
Answer
Response from OasisHotelResorts | Property representative |
Dear guest, Unfortunately we don't have a baby crib in our hotel. Kind regards.
0
Votes
Google Translation
gymace
30 January 2018|
AnswerShow all 3 answers
Response from OasisHotelResorts | Property representative |
Dear traveler, The day pass for our guests to Grand Oasis Cancun costs $35 US per person. It's from 9am to 5pm, all inclusive with the shuttle. For The Grand Oasis Tulum the day pass costs 1,500 MX per person but we don't... More
0
Votes
Google Translation
PreviousNext
12345684
Room Tips
"Av. Tulum is a nine-lane through road and faces font of hotel. Rooms on back overlook rooftops or a lovely..."
Read review
"Nice clean rooms"
Read review
"Get a balcony facing away from the street."
Read review
"Try to get a balcony room on the back side for a better view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing