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Grand Oasis Cancun

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Traveller (5543)
Pool & Beach (1553)
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Overview
  • Excellent24%
  • Very good28%
  • Average19%
  • Poor11%
  • Terrible18%
Travellers talk about
“coyote loco”(171 reviews)
“maria bonita”(65 reviews)
“younger crowd”(76 reviews)
AMENITIES
Wifi
Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Offers from Grand Oasis Cancun
Offers & Announcements: Package Deal
Offers from Grand Oasis Cancun
Offers & Announcements: Package Deal
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Reviews (11,089)
There are newer reviews for Grand Oasis Cancun
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4,847 results
Traveller rating
851
1,138
1,002
677
1,179
Traveller type
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LanguageEnglish
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851
1,138
1,002
677
1,179
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901 - 905 of 4,847 reviews
Reviewed 1 March 2017

I wrote a very long and detailed review yesterday, but not sure what i said, Trip Advisor didn't approve it, and I didn't have it saved. I'm not going to go into it as it was too much to type, all i'm going to say,...More

Thank noboston
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 7 March 2017

Dear Guest, Thank you for sharing your comments, we are truly sorry that we were not able to meet your expectations, we would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service....More

Reviewed 28 February 2017

This was just okay, nothing grand and nothing horrible. There just wasn't anything that just stood out, except that the beach area was beautiful. We had to wait a couple days to eat lunch at a restaurant and then when we decided to just go...More

Review collected in partnership with this hotel
1  Thank christyb715
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 March 2017

Dear Christy, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we...More

Reviewed 28 February 2017

Suggestion: If you have an All-Inclusive Package, when you arrive ask which "desk" you need to use to check-in. They have a VIP check-in area for some packages. First off the Staff was GREAT, very friendly and helpful. For a property with 1774 rooms there...More

1  Thank PETER Z
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 2 March 2017

Dear Peter, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it...More

Reviewed 28 February 2017

i don't know why this hotel would have marketed their property to me and my husband. they knew it was spring break for Canadians. we are in our 50's. it was constant playing of rap music with college students passing out from too much alcohol...More

Review collected in partnership with this hotel
Thank brannigansharon
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 2 March 2017

Dear guest, Thank you for taking the time to write us your comments about your stay at our resort. We regret not having fulfilled your expectations, and invite you to visit our website which has more information about our other properties that have more relaxed...More

Reviewed 28 February 2017

Our vacation was very nice. We were there during spring break due to necessary scheduling. The property was very well maintained and the staff was very friendly and helpful. Our Consierge staff, Vanessa and Jair, were extremely helpful, friendly and courteous. They made our vacation.More

Review collected in partnership with this hotel
Thank markpC3233WY
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 1 March 2017

Dear Guest, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. It is gratifying to receive such great comments regarding members of our team. We...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Golf course
Outdoor pool
Details
Price range
US$163 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Spa Hotel in Cancun
#59 Top resorts Hotel in Cancun
#72 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$163 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Spa Hotel in Cancun
#59 Top resorts Hotel in Cancun
#72 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (5543)
Pool & Beach (1553)
Room & Suite (878)
Dining (456)
Family and Play Areas (142)
Amenities (123)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Alison T
16 April 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi Alison, For sure we'll have music events! Stay tunned to our Facebook page ;) Kind regards
1
Vote
Google Translation
bpark94
12 April 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi there! We are very happy to read your interest in staying with us. In order to provide you with the latest information on categorys please send an email to ​reservations @ oasishotels . com​ with the following... More
0
Votes
Google Translation
Room Tips
"I would look at booking 2 rooms if there is more than 2 of you."
Read review
"Ocean view"
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"If you want the 5-star experience, be prepared to pay higher rates at the Pyramid."
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"We had the blue bracelet and it was fine for everything we needed."
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