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Royal Solaris Cancun

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Traveller (3978)
Pool & Beach (901)
Room & Suite (669)
Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(420 reviews)
“las fuentes”(122 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (5,429)
Filter reviews
3,198 results
Traveller rating
1,342
977
519
181
179
Traveller type
Time of year
LanguageEnglish
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1,342
977
519
181
179
Show reviews that mention
All reviewsmarco pololas fuentesentertainment staffocean viewswim up barfamily vacationnightly showsmexican nighthot dogsmini clubkids clubmexican foodsushi barnachosgreat vacationkids poolall inclusive resort
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1 - 5 of 3,198 reviews
Reviewed 2 days ago via mobile

Excellent time from checking in jimmy had it quick up to room and leaving resort. Room was nice ocean view with Murphy bed and room keeping was great. Entertainment staff was awesome thank you Martina, frida, and Johnny. All others were great too!!! Super hero...More

Thank Manuel J
Reviewed 2 days ago

Become a Club Solaris/Ice Platinum MEMBER. MAJOR RIP OFF. I'm out $11,000 and get nothing in return. Major deception and misrepresentation. I could go on and on, but please just head my advice. It's a big SCAM.

3  Thank Marcy W
Reviewed 3 days ago

We just returned from Cancun. We stayed five nights at this all-inclusive resort. It is located in the hotel zone right on the beach and the blue Caribbean Sea. There is a kid-friendly area which we did not use. The three restaurants and the pizza...More

Thank Barbara R
Reviewed 3 days ago via mobile

The girls have the best attention. My daughter Nicole loved all of them. The attention and the activities made the best vacations my daughter could ever have. This is 5 star hotel with 4 diamond service. Definitely we will come back

Thank xymox0409
Reviewed 4 days ago via mobile

My husband and I have gone to Cancun two years in a row now and will continue until we can’t make it any longer. We enjoy the staff who make this vacation even more enjoyable, love the food and the many choices, the airport shuttles...More

1  Thank Gretchen M
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 4 days ago

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to read how for the second time you have had an amazing time! Thanks for your comments and we look forward to welcome you for many years to...More

View more reviews
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$169 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#38 Luxury Hotel in Cancun
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$169 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#38 Luxury Hotel in Cancun
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3978)
Pool & Beach (901)
Room & Suite (669)
Dining (465)
Amenities (230)
Family and Play Areas (116)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Karin C
29 June 2018|
Answer
Response from velia j | Reviewed this property |
OMG ALL THE EXCURSIONS (Xplor,Xel-Ha,Excarat) Plus, Royal Solaris is literally right on the beach. The hotel has the desk right there and you can purchase everything. I loved it and my girls had a BLAST
1
Vote
pcrawley35
24 June 2018|
AnswerShow all 5 answers
Response from SolarisHotels | Property representative |
Hi! We only ask for a deposit during springbreak time, for early check in, yes you can chek in at 9 am and start using all the facilities, room may not be ready but you can start using the pool, breakfast and the rest of... More
0
Votes
Google Translation
Room Tips
"We had an ocean view room with king bed. And we had a lagoon view room with two double beds. Both on the..."
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"ocean and lagoon view"
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"Nice quiet are by the jacuzzi"
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"Room 1533 was amazing and had an amazing view of the ocean and the lagoon"
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