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Excellent time from checking in jimmy had it quick up to room and leaving resort.
Room was nice ocean view with Murphy bed and room keeping was great.
Entertainment staff was awesome thank you Martina, frida, and Johnny. All others were great too!!! Super hero...More
Become a Club Solaris/Ice Platinum MEMBER. MAJOR RIP OFF. I'm out $11,000 and get nothing in return. Major deception and misrepresentation. I could go on and on, but please just head my advice. It's a big SCAM.
We just returned from Cancun. We stayed five nights at this all-inclusive resort. It is located in the hotel zone right on the beach and the blue Caribbean Sea. There is a kid-friendly area which we did not use. The three restaurants and the pizza...More
The girls have the best attention. My daughter Nicole loved all of them. The attention and the activities made the best vacations my daughter could ever have. This is 5 star hotel with 4 diamond service.
Definitely we will come back
My husband and I have gone to Cancun two years in a row now and will continue until we can’t make it any longer. We enjoy the staff who make this vacation even more enjoyable, love the food and the many choices, the airport shuttles...More
1 Thank Gretchen M
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 4 days ago
Thanks for taking the time to share your comments regarding your recent stay.
We are very happy to read how for the second time you have had an amazing time! Thanks for your comments and we look forward to welcome you for many years to...More
OMG ALL THE EXCURSIONS (Xplor,Xel-Ha,Excarat)
Plus, Royal Solaris is literally right on the beach.
The hotel has the desk right there and you can purchase everything.
I loved it and my girls had a BLAST
Response from SolarisHotels | Property representative |
We only ask for a deposit during springbreak time, for early check in, yes you can chek in at 9 am and start using all the facilities, room may not be ready but you can start using the pool, breakfast and the rest of... More
We only ask for a deposit during springbreak time, for early check in, yes you can chek in at 9 am and start using all the facilities, room may not be ready but you can start using the pool, breakfast and the rest of our services while you wait for your room.
See you very soon!