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Sunset Marina Resort & Yacht Club

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Traveller (1426)
Room & Suite (374)
Pool & Beach (327)
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Overview
  • Excellent55%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“la vela”(39 reviews)
“lagoon side”(84 reviews)
“sunset group”(19 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (2,393)
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All reviewsla velalagoon sidesunset groupsister hoteltime sharelobster dinnerjose luisocean sparestaurant staffpool barall inclusive packageshuttle busactivities staffsales peoplewater aerobicsspecial thanksthe entire staff
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391 - 395 of 1,711 reviews
Reviewed 24 April 2017

After reading many mixed reviews I wasn't sure what to expect but my family thoroughly enjoyed our stay at Sunset Marina and the use of the Sunset Royal sister hotel. Check in was simple, the staff was courteous and accommodating to every request ,food was...More

2  Thank EakinsMom
Reviewed 23 April 2017 via mobile

My family & I stayed here from Saturday, 4/15 to Saturday, 4/22. The staff was always great & friendly. Never had to a lift a finger. Had good food options (lunch was the most disappointing). We also paid for the all inclusive so unlimited buffet...More

1  Thank Ariana H
Reviewed 23 April 2017

The hotel service is very good. The front desk, waiters and entertainment team are very friendly and willing to help at anytime. The room is spacious and comfortable as well as the other hotel facilities. WI-FI works well in all the resort locations. It is...More

1  Thank Tatiana A
Reviewed 19 April 2017 via mobile

It started rough, but the staff was fantastic in making everything great. I recommend if yoy have an issue, bring it to there attention. The staff truly want you to have a great experience. We are sending our Son for his honeymoon in October.

1  Thank Laurie H
Reviewed 19 April 2017

We had such a wonderful time at this resort. Family trip of 14. We stayed for 1 week. The staff at this location is very helpful and are willing to help you in every situation.The first day the staff made us feel at home. We...More

1  Thank sparklingcider84
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
US$151 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Cancun
#30 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Cancun
#30 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1426)
Room & Suite (374)
Pool & Beach (327)
Dining (159)
Family and Play Areas (40)
Amenities (18)
Business Centre & Event Rooms (6)
Questions & Answers
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mdhilljr72
28 March 2018|
Answer
Response from jimincancun | Property representative |
You can fish at the resort--it is on the lagoon and not many people do. There are fishing charters that you can take out to do deep sea fishing and you can check at the Marina when you arrive.
0
Votes
drsylvania
6 February 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
Yes, to all questions. We are limited as to the information we can post on this Tripadvisor page but feel free to contact us through Facebook.
0
Votes
Google Translation
drsylvania
6 February 2018|
Answer
Response from jimincancun | Property representative |
The hotel is on the lagoon but there is free transportation by boat and shuttle to our hotel on the ocean.
0
Votes
Google Translation
Room Tips
"rooms facing the lagoon have a beautiful view."
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"Make sure first that its not a Time Share promotions!!!!"
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"We were in #124 overlooking the lagoon. It was quiet. Had a Jacuzzi on the balcony which was very relaxing."
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"The rooms are better in the side of the lagoon"
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