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Sunset Marina Resort & Yacht Club

2,281 reviews
#31 of 177 Hotels in Cancun
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Traveller (1407)
Room & Suite (374)
Pool & Beach (327)
Overview
  • Excellent55%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“la vela”(39 reviews)
“lagoon side”(82 reviews)
“time share”(100 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (2,281)Write a Review
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87
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All reviewsla velalagoon sidetime sharesister hotellobster dinnerjose luisrestaurant staffpool barocean spaall inclusive packageshuttle bussales peopleactivities staffwater aerobicsspecial thanksthe entire staffisla mujeres
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821 - 825 of 1,619 reviews
Reviewed 22 April 2015

Even though we found the rooms a little tired and outdated, the staff in ALL departments made the stay very enjoyable..... From the ever helpful Jessica and Daniel at the front desk, Fabian and others at the front door, to Luis, Joel and others at...More

1  Thank Joe D
Reviewed 20 April 2015

The rooms here were actually very nice. I did get the feeling that this place was a bit more geared towards an older crowd wanting a quieter stay. A let down for me was that the pool bar was only open till dinner time. On...More

Thank James W
Reviewed 17 April 2015 via mobile

When we first arrived we thought the resort was a bit small and the rooms were a little outdated but over our week we enjoyed ourselves immensely. We had a very peaceful and relaxing week with our family. Gonzalo our waiter was fantastic. We always...More

Thank HeatherHart7
Reviewed 14 April 2015

We were staying at the Sunset Royal and hoped over here to sample different restaurant. The wine was corked, the food was under-cooked, the service was slow, our orders were mixed up. Really it was just a debacle, the restaurant was not full, there was...More

3  Thank Skeld
Reviewed 13 April 2015 via mobile

Sunset Marina is one of the best resorts I've ever been in. Their wonderful resort, room and their kind hospitality. Especially their staff, I've met a lot of them and they're really friendly and nice,they treated me and my family as their respected guest. I...More

Thank Winston Buccat
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Spa
Breakfast included
Free Internet
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
US$157 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Cancun
#30 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Cancun
#30 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1407)
Room & Suite (374)
Pool & Beach (327)
Dining (159)
Family and Play Areas (40)
Amenities (18)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
drsylvania
6 February 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
Yes, to all questions. We are limited as to the information we can post on this Tripadvisor page but feel free to contact us through Facebook.
0
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drsylvania
6 February 2018|
Answer
Response from jimincancun | Property representative |
The hotel is on the lagoon but there is free transportation by boat and shuttle to our hotel on the ocean.
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Google Translation
julieh817
1 February 2018|
Answer
Response from jimincancun | Property representative |
We are not permitted to post specific location or contact information on this tripadvisor page but there are laundromats close and you can ask on the Sunset Marina Facebook page for more information.
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Room Tips
"Not all sections have elevator access. Even the bellmen have to take the luggage up the stairs in these..."
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"Do not stay here if you want easy access to beach."
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"Ask for the rooms facing the lagoon"
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"Ask for the lagoon side"
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