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Krystal Cancun

Paseo Kukulcan Km 9, Cancun 77500 Mexico
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Traveller (4398)
Panoramas (15)
Traveller (4398)
Panoramas (15)
Pool & Beach (951)
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Paseo Kukulcan Km 9, Cancun 77500 Mexico See on map
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Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
4 Star accommodation
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun - the heart of the activities and entertainment district of Cancun - yet once you step through our doors, leave the hustle More and bustle of the world behind as you relax on our stretch of white sand beach, take a dip in our hotel's panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in our beach bali beds. Everything you could need or want is at your fingertips and our goal is to ensure your ultimate relaxation. Our resort's stunning rooms and suites have been designed for every kind of traveler in mind, from our family rooms, which provides more space, to our ocean view guest rooms, to our suites - including the master and presidential suites which have their own private pools! We'll tantalize your palate with a wide range of cuisines in our three restaurants, cool your thirst at our three bars, ease your wallet with our affordable all-inclusive plan, and even handle all of the details for your meeting, conference, wedding, or group event. When it's time to get away from it all, come to Cancun and let us pamper you at the Krystal Cancun. Less
Hotel class
Contact Information
Hotel Amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Free Parking
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Breakfast included
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
US$105 - US$303 (Based on Average Rates for a Standard Room)
Also Known As
Krystal Cancun Hotel Cancun
Nh Hotels Cancun
Nh Krystal Cancun Hotel
Krystal Hotel Cancun
Nh Krystal Hotel Cancun
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
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Reviews & more
100Room tips
Traveller rating
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Show reviews that mention
The day of arrival we were not given the keys to the room at check in, we had to wait and we were scorted to our room by a service member. We were told they would deliver keys within a few minutes which turned into an hr or so. We ended up picking up the keys on our way out to ea
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Review collected in partnership with this hotel
This resort has a perfect location and atmosphere. The lobby area is stunning, but it’s tge small details that are overlooked. Our rooms were nice, but the bathrooms need a lot of attention. The fixtures all need replaced and tile as well. The mini fridge with items stocked in th
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had to pay two times the room because of bad communication between Travel-Agent and Hotel.Room was under bad conditions, the mirror was hanging down the wall, the shower did not work correctly, the Safe was empty of batteries and the room was very noisy from outside exhaust -fan
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Review collected in partnership with this hotel
Just returned from a 9 day stay and had an amazing time... Hotel, pool, beach and staff all fantastic, am confused by all the negative comments and think some people are just a little too fussy! Maybe the rooms are a little dated but we don't go abroad to sit in a hotel room all
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We arrived at the Krystal excited and ready for our vacation on Wednesday 11/28/18. We checked in and opened our room door. Disappointing...I think a Motel 6 might be better. We decided let’s still try to make the best of it. Went to eat the buffet. Most of the food is col
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Response from Krystal-Cancun, Gerente at Krystal Cancun
Responded 6 days ago
Estimado huésped, lamentamos que haya tenido ese tipo de experiencia y de la misma forma por el inconveniente de la luz, tuvimos una situación remarcable de electricidad que tuvimos que solucionar y desafortunadamente si hubo algunas interrupciones por en largo tiempo, con el respaldo de una planta de energía eléctrica, además de que si bien hubo alguna situación extraordinaria, siempre dimos la opción de poder utilizar una habitación para arreglarse si así lo requería. Se ha hecho cambio de colchones recientemente en las habitaciones, así que le ofrezco una gran disculpa por la percepción remarcando los puntos mencionados antes Saludos cordiales
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
A escotilha que estava aberta
Room View
Escadaria de acesso ao quarto 3311. Por essa rota não há nenhuma câmera de segurança.
This is from the balcony.
Professional photo exclusively commissioned by TripAdvisorKrystal Cancun
The Rennovated Krystal Club Room at the Krystal Cancun
We are going to go self catering to this resort for 6 nights, is there plenty of places to eat and drink around but out of the resort? Do you feel safe going out? Thanks
Do they have a free shuttle from/to Cancun airport?
What beers are available?
My husband drank many different kinds but Modelo Tecate and corona are just a few.
0 votes
How late does the pool stay open to?
I booked a room through RCI, what is the cost of the all inclusive.
I paid $695 per person for 5 nights.
1 vote
"Rooms look nice on the pics very modern but based on the experience the functionality and efficiency of the hotel is very outdated"
"Never stay for two nights in this hotel"
"30 minutes from the airport"
"Need to be cleaner. "
"The bedroom was fine."
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