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Krystal Cancun

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Traveller (4336)
Room & Suite (1056)
Pool & Beach (951)
Overview
Hotel website
E-mail hotel
Paseo Kukulcan Km 9, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
Visit Hotel Website
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Reviews (5,772)
Filter reviews
2,407 results
Traveller rating
673
667
468
287
312
Traveller type
Time of year
LanguageEnglish
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673
667
468
287
312
Show reviews that mention
All reviews el mortero tower b new tower all inclusive package coco bongo club room sushi bar night life all inclusive plan mariachi band beautiful beach during spring break hotel zone fish tacos beach bar flea market senor frogs
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1 - 5 of 2,407 reviews
Reviewed 2 days ago via mobile

I want to Thanks The Best Team from perception Alonzo and kamaty they turn my vacations in the best experience of traveling. The bellboys are really helpfull kamaty and José, the best Place to sleep in cancun

Thank faby937
Response from Krystal-Cancun, Gerente at Krystal CancunResponded 2 days ago

Dear guest, we appreciate your kind comments, we look forward to see you back at Krystal Cancun. Best regards.

Reviewed 5 days ago via mobile

Joan Manuel Costa, of Restaurant Las Velas, is a superb host, he is very courteous, caring, hard working individual, with a great personality and always has a welcoming smile...thank you for showing us a great time Joan, you help to make our vacation a success...More

Thank Good F
Response from Krystal-Cancun, Gerente at Krystal CancunResponded 2 days ago

Dear guest, we appreciate your kind comments, we look forward to see you back at Krystal Cancun. Best regards.

Reviewed 5 days ago via mobile

I would like to express my thanks and appreciation for the service and care I received at Krystal Cancun October 2018. Waiter Mr Juan Manuel Costa Always go above and beyond to provide the best service. Thank you so much Krystal Resort for having us....More

Thank primocv8
Response from Krystal-Cancun, Gerente at Krystal CancunResponded 2 days ago

Dear guest, we appreciate your kind comments, we look forward to see you back at Krystal Cancun. Best regards.

Reviewed 6 days ago via mobile

Do not goooo at all not for the reee gifts not for the discounts on the excursions!! It’s all liesss !! There is no 399 travel where ever with our partner hotels !! There’s no discounts of flight ! There’s no return investment! Latitude 21...More

Thank Jesyka G
Response from Krystal-Cancun, Gerente at Krystal CancunResponded 5 days ago

Dear guest, thank you very much for your kind opinión, the comments will be canalized to the vacation club direction. We are sorry you had that expereince. Best regards

Reviewed 1 week ago via mobile

Great hotel for what you are paying, upgrade to Altitude ( new tower) it is a must. Best beach in the Cancun area. The quality of room service food was surprisingly good, 24 hrs . Thanks Leticia! No evening shows or any type of entertainment,...More

Thank Alejandra M
Response from Krystal-Cancun, Gerente at Krystal CancunResponded 2 days ago

Thank you very much form your kind comments , we will let them know about your opinión. Best regards

View more reviews
About
Description
The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun - the heart of the activities and entertainment district of Cancun - yet once you step through our doors, leave the hustle More and bustle of the world behind as you relax on our stretch of white sand beach, take a dip in our hotel's panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in our beach bali beds. Everything you could need or want is at your fingertips and our goal is to ensure your ultimate relaxation. Our resort's stunning rooms and suites have been designed for every kind of traveler in mind, from our family rooms, which provides more space, to our ocean view guest rooms, to our suites - including the master and presidential suites which have their own private pools! We'll tantalize your palate with a wide range of cuisines in our three restaurants, cool your thirst at our three bars, ease your wallet with our affordable all-inclusive plan, and even handle all of the details for your meeting, conference, wedding, or group event. When it's time to get away from it all, come to Cancun and let us pamper you at the Krystal Cancun. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Breakfast included
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
435
Price range
US$93 - US$272 (Based on Average Rates for a Standard Room)
Also Known As
Krystal Cancun Hotel Cancun
,
Nh Hotels Cancun
,
Nh Krystal Cancun Hotel
,
Krystal Hotel Cancun
,
Nh Krystal Hotel Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Contact Information
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
435
Price range
US$93 - US$272 (Based on Average Rates for a Standard Room)
Also Known As
Krystal Cancun Hotel Cancun
,
Nh Hotels Cancun
,
Nh Krystal Cancun Hotel
,
Krystal Hotel Cancun
,
Nh Krystal Hotel Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (4,336)
Room & Suite (1,056)
Pool & Beach (951)
Dining (318)
Amenities (119)
Family and Play Areas (34)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
chadhil
11 August 2018|
Answer
Response from Blanca O | Reviewed this property |
I paid $695 per person for 5 nights.
1
Vote
Room Tips
"The ocean view rooms are the best rooms!"
495SamW
2 weeks ago
Read review
"Beach view rooms are the way to go."
V1795XDjerryl
4 weeks ago
Read review
"choose the B tower, the older, original tower with the floor rooms have more exposure to bugs."
731letye
13 Sep 2018
Read review
"Oceanview or otherwise you will hate yourself! ;)"
cchicker
6 Sep 2018
Read review
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