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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
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5,755 Reviews from our TripAdvisor Community

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Showing 5,067: English reviews
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Reviewed yesterday NEWvia mobile

My friend and I had so much fun here. Very relaxing and great amenities. People were so helpful, nice and fun. Clean and good food! Look for Bernie, part of the sports and entertainment team-he is fun!

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Helpful?
Thank Damaris D
Oswego, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017

We have stayed at the Omni about 20 times in the past 11 years and have never been disappointed (obviously, or we wouldn't keep returning!). We were there the first week of December and the remodeling project in the lobby was just finishing up. The lobby and bar remodeling is beautiful, and we love the remodeled bathrooms in the rooms....

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4Thank BandR727
About Hotel's Favourite Review
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear BandR727: Thank you for your kind kind review regarding your most recent stay at the OMNI Cancun Resort & Villas. We do appreciate your continuos support and I am thrilled to learn that you have been such a loyal guest and friend of this house. Thank you for your observations regarding our services and facilities. I am definitely sharing...

Reviewed yesterday NEWvia mobile

Great resort. Bernie makes your days at the pool. Thanks Bernie. There is great food of all types. Great drinks. The rooms are very nice and clean. The beach is has white sand and blue water. The pools are very clean with fun activities with Bernie.

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Thank Brett K
Reviewed 2 days ago NEWvia mobile

First time out of the country, I was nervous because of the current political system, but we decided to take the trip anyway. The first thing when you walk in the hotel is a warm welcome from your new friend, Alex. Alex and Nicolas helped us get our bags to our rooms, gave a quick explanation of how the resturants...

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1Thank Arkansas1234
Reviewed 2 days ago NEW

What a wonderful experience to be at the Omni last week! One of the cleanest hotels I have ever been, super friendly and attentive staff, and delicious food. I do have to highlight a couple of people that made my experience even better, Bernardo (Bernie) from Entertainment Team and Antonio (pool service)! Bernie remembered our names from the first time...

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Thank Navitcha
Reviewed 2 days ago NEW

Balcony room was awesome, had a beautiful ocean view, Perfect for a late afternoon siesta. Everything was immaculate and the people who worked there were the best. Everyone was so incredibly friendly, especially Bernie and Antonio! They made our stay so much better. Their service was unbelievable and they had the best personalities! Mucho gusto Bernardo and Antonio!

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Thank Jo-Ann M
Washington DC, District of Columbia
Reviewed 4 days ago NEW

The highlight of my vacation at Omni was the amazing service at the pools! My friends and I never had to get up for a drink or lunch because the service at every pool ensured we were all taken care of. This really allowed us to enjoy our vacation and relax, which was much needed! One server in particular, Arturo,...

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3Thank mac72017
Cardiff
Reviewed 4 days ago NEW

My review is entirely influenced by two words: Spring Break. If you are planning to visit Cancun in March or April then please read on. For those that don't know, Spring Break is an American College tradition whereby large numbers of students take time off after their exams and party. Essentially this means that the entire Cancun area is completely...

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2Thank Chilli-Cymru
kansas city, USA
Reviewed 4 days ago NEW

We had a great trip to the Omni for our boys' high school senior spring break trip! Our family had a three bedroom villa which worked great as a meeting point and hang out location for all the families. It was spacious, clean, and very comfortable. It was right on the beach and had a beautiful view. The food at...

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2Thank ktines
Lake Worth, United States
Reviewed 4 days ago NEW

This all-inclusive resort was an amazing stay and worth all the money spent! Beautiful hotel and very friendly and helpful staff. A wide range of food to choose from at any time of the day. The beach is beautiful and has great accommodations right there as well as service from great staff.

Review collected in partnership with Omni Hotels & Resorts
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1Thank nicolasmC6460HY

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Omni Cancun Resort & Villas staff and other travellers.
319 questions
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Questions? Get answers from Omni Cancun Resort & Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View Balcony Room for sure”
 of 5 bubbles joannm241, 23 Mar 2017 | Read review
“Avoid Spring Break!”
 of 5 bubbles Chilli-Cymru, 21 Mar 2017 | Read review
“All our group had ocean views. No one complained about anything. One of the group had a broken toilet but was moved to another room.”
 of 5 bubbles ktines, 21 Mar 2017 | Read review
“Go to another hotel based on the price. Sure wish we had changed!”
 of 5 bubbles SyndaLou, 18 Mar 2017 | Read review
“Ocean views and upper floors”
  • View from our ocean view room on the 17th floor
 of 5 bubbles kathyrG6780XO, 14 Mar 2017 | Read review
5 of 5