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Crown Paradise Club Cancun

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Crown Paradise Club Cancun
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7,426 Reviews from our TripAdvisor Community

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Showing 5,860: English reviews
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Bristol, United Kingdom
Reviewed yesterday NEW

We have just returned from The Crown Paradise Club. We are a family of 4 with the children aged 6 and 4. I was a little worried about going after reading a lot of reviews that lets say not up to scratch. If you are the sort of person who reads these reviews and are worried about going. DONT WORRY....

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Helpful?
Thank steveirwinporter1975
Preston, United Kingdom
Reviewed yesterday NEW

Stayed at the Crown Paradise for 21 nights Jan/Feb and having booked the 3 weeks before the English half-term break was amazed at the amount of families with kids on site. We were taken to the Theater to check in which saved queuing at reception and quickly allocated our room on the 6th floor. The room had views of the...

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Helpful?
Thank BRIANWITHJOYCE
Calgary, Canada
Reviewed 2 days ago NEW

My wife's and I had our first all inclusive trip to the Crown Paradise Club Cancun and it was a very good experience, all the staff were helpful and friendly as well as the food options were great. In particular we would like to recognize the following staff for going above and beyond during our stay. Concierge - America /...

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Helpful?
Thank Nenad_F1956
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Nenad_F1956: First of all we want to thank your preference at Crown Paradise Club Cancun. It is an honor that you let us know how we can exceed your expectations with our service and personal attention to each and every one of us offered. To read these kind of comment, make us feel motivated and top notch people at...

Ardsley, New York
Reviewed 3 days ago NEWvia mobile

This was our second visit to crown paradise and I was beyond disappointed. The service wasn't good, the food was recycled into a different mush every day. The drinks were watered down and I had to get up at 6am every day if I wanted to get seats by the pool.. and by 6, half were ready taken. For the...

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Helpful?
1Thank lgswny
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear lgswny: Achieve our guest’s satisfaction is the most important for Crown Paradise Club Cancún and our staff are continuously striving to fulfill it, and we are very regreat to read that you had been an incovenience besides you decide not to come again. We extend apologies if you had an issue with some of the staff members or service...

Reviewed 4 days ago NEW

This is the 3rd vacation I've taken to Cancun & stayed at the Crown Paradise Club and they never disappoint! There's always something to do, no matter what your age is and what you like to do. They have fun games at both the main & adult pool (TEQUILA prizes). The only thing I would have to comment on improvement...

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Helpful?
1Thank Nick C
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Nick C: Thank you in advance for your preference for choosing our Resort Crown Paradise Club Cancun also your comment is very important to us because they help us to improve and realize the efforts that we made every day and have their reward with comments like yours. About the buffete at the Restaurant be assured I will share...

Reviewed 5 days ago NEWvia mobile

Paula was awesome and made the adult pool fun! Relaxing no kids allowed pool. Many activities like volleyball, bingo, and swim up bar with tequila! Great place and the view and beach was awesome!!!!!!

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Helpful?
1Thank Kacey J
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Kacey J: We are delighted that you had a fantastic vacation and feel the great service from our staff. And also thanks for a nice comments. Keeping our guests happy is very important to us and we really appreciate your feedback. Crown Paradise Club Cancún aspire to ensure that all of our guest receive an exceptional experience. You will...

Reviewed 5 days ago NEWvia mobile

Visited crown paradise club from Feb 13 through Feb 20 2017. For the most part the resort was as good we expected for the value we paid. We are a family of five and a couple days left of our stay and our nine year old daughter developed several good sized bumps on the side of her face near each...

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Helpful?
12Thank holiejh
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear holiejh: In regards to your comment, we are very concern about it, we have the utmost standard of quality in our Resort, besides some of the rooms are completely new ones, and never ever have this kind of situation. We will be at the best possible position to assist you. As I mentioned we are sorry to read your...

Reviewed 5 days ago NEW

We stayed at Crown Paradise for one week Feb 7 -14. Upon arrival we were greeted with a beverage an directed to the lobby desk to check in while they held our luggage. Check in was smooth and fast. We were assigned a partial ocean view room. We were told they could move us the next day to full ocean...

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Helpful?
2Thank Bden3
Canada
Reviewed 5 days ago NEW

Go VIP all the way - it's worth the extra money. Our oceanview mastersuite with jacuzzi tub, champagne and flowers upon arrival was wonderful. Having our own concierge, pool/bar/hot tubs, and lounge made it a perfect holiday. The A la Carte restaurants are worth visiting, especially the French resto, Sans Souci - delicious meal, great service. Isaac, at our private...

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Helpful?
1Thank nicpasch
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear nicpasch: What a great compliment, thank you! We are overjoyed to read that you had such a fantastic experience and you found the food quite nice and our staff quite friendly at Restaurant. We have shared your comments with the Team in particular, Isaac your recognition of our efforts motivates us. Thank you for your comments and we look...

Bellevue, Washington
Reviewed 6 days ago NEW

This is my 1st time stay in an all inclusive hotel. As a 1st timer I would say I was very impressed by the service and amenities they provide. Of course it is not a 5 start hotel but for the money you pay, it is quite good. Manual Guardalo helped us during check-in and check out. All the staffs...

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Helpful?
Thank Rahman81
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this review

Dear Rahnman81: First of all receive my warmest greetings and thank you for choosing our Resort Crown Paradise Club Cancun as your host in this recent vacation. Is such an honor to read a comment like yours, about the hotel, in which you let us know how we can exceed your expectations with our service as well and personal attention...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more   less 

Additional Information about Crown Paradise Club Cancun

Address: Blvd. Kukulkan 18.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £157 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crown Paradise Club Cancun 3.5*
Number of rooms: 617
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com and Evoline ltd so you can book your Crown Paradise Club Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Paradise Club Cancun Hotel Cancun
Crown Paradise Cancun
Cancun Paradise Club
Crown Paradise Club Cancun Mexico
Hotel Style:
#41 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#48 On the Beach Hotel in Cancun
#48 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Crown Paradise Club Cancun staff and other travellers.
1,875 questions
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Questions? Get answers from Crown Paradise Club Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all have sea view”
 of 5 bubbles BRIANWITHJOYCE, 27 Feb 2017 | Read review
“Rooms with a view of the ocean are great”
 of 5 bubbles S4092GBnickc, 24 Feb 2017 | Read review
“Booking in the adults-only towers is recommended (floor 5 and up) to ensure peace and quiet, no children running in hallways, etc.”
 of 5 bubbles nicpasch, 23 Feb 2017 | Read review
“Away from the pool area, too loud for non party people.”
 of 5 bubbles 740lynnel, 19 Feb 2017 | Read review
“Standard overview ocean ”
 of 5 bubbles 454abrahamr, 18 Feb 2017 | Read review
5 of 5