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Maya Caribe Hotel

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Maya Caribe Hotel
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196 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Reviewed 20 July 2016

Very nice beach in front of the hotel. A day pass (if you are not staying at the hotel) will cost you $450 pesos and you'll have a credit of the same amount for drinks and food. Beer is beer but food was just above average... Doubt I'll go again.

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1Thank BillyStB
Montreal, Quebec
Reviewed 30 April 2016

Hotel has Poor maintenance, food is the same every day ( I do not recomened pay for all inclusive), dirty pool, rude staff, old place. Good location, beside to port, easy access in bus and ferry. Just enough to sleep and breakfast.

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Thank b0ss04
Bacalar, Mexico
Reviewed 15 September 2015

the room wasn't what I asked for. the ac wasn't working and when it did finally kick in the noise from its fan was awful. this went on all night, without cooling the room. sleep was impossible. when I turned the shower on rust water came out. I had tried to use trivago for a discount and that was a...

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1Thank sylviakimleslie
Reviewed 20 October 2014

Nice garden, nice pool and friendly staff that meets requirements. Be aware that iguanas are walking there.... Great view from the cliff. Round pool I like much. close to the ferry terminal and drugstore

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2Thank Daga M
Hershey, Pennsylvania
Reviewed 20 August 2014

My children and I just spend 6 days at Dos Playas/Maya Caribe and had a great time. The hotel is situated in a very lovely beach area, safe and pleasant. The beach was very enjoyable and comfortable. Yes, the hotel needs some TCL but for the price, comfort and safety, it was worth it. The front desk staff was super!...

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8Thank a v
San Juan
Reviewed 9 July 2014

It's 2 hotels in one next to the Riu Palace. Upon arriving for a 1 day stay I was directed to the concierge for check-in. There I tried to check-in by presenting my reservation and the concierge man told me he couldn't find my reservation and gave me the excuse that their reservation office does not work on a Sunday....

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13Thank Angel H
Jose Maria P, Guest Relations Manager at Maya Caribe Hotel, responded to this review

We regret the incident with your booking and we have taken note of the receptionist's attitude towards you. The hotel does not accept, under any circumstances, any gratification for the guest to turn a profit. We appreciate your brief stay in our property.

Reviewed 13 March 2014 via mobile

Just stayed here for 1 week and loved it. Yes, the rooms are a little dated and could use some TLC, but I didn't go to Cancun to stay in my room! It is actually two hotels in one, the other being Dos Playas. There are 3 pool areas and a lovely stretch of private beach just down some steps....

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11Thank Sarah E
London, United Kingdom
Reviewed 26 January 2014 via mobile

I've stayed at this hotel twice and I'm going back again in two weeks time! When you book the hotel it tells u that it's not 5 star like every other hotel in cancun so when u drive past on the way and notice the large 5 star hotels don't be disappointed when u arrive at the smaller more basic...

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15Thank rachaeloobrien
Reviewed 17 August 2013

tOn arriving at the hotel i was concerned that the driver was dropping me at the wrong hotel as the name on my paper work did not match the name of the hotel. I had booked for Maya Caribe Hotel but was assured that Dos Players one of the same and when I checked in they were expecting me. The...

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7Thank Alis F
Jose Maria P, Director de Relaciones con Clientes at Maya Caribe Hotel, responded to this review

Maya Caribe currently shares the check-in area with Dos Playas and guests from staying in both hotels can share the facilities in each property, which is really an advantage for all of them. Our maintenance staff is always willing to assist our valuable guests when they have situations as you describe. The lizard (transparent) you mention is totally harmless for...

Liverpool, United Kingdom
Reviewed 13 May 2013

Very budget hotel, even if you can get it for next to nothing don't bother. 1* at its best, loads of areas waiting for an accident to happen. Food a waste of time, always cold, and bar was very very limited as to what it had in stock, ok if you like water or diluted orange. No hot water for...

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14Thank zigzaghead
Jose Maria P, Director de Relaciones con Clientes at Maya Caribe Hotel, responded to this review

We noticed that you gave Maya Caribe an excellent quality/rate score. Yes, our property is focused on low budget tourists that visit Cancun trying to save money on accomodation in order to be able to expend more on tours and entertainment. Your comments about making improvments are important to us and we´ll take actions in that direction.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Multilingual Staff

Additional Information about Maya Caribe Hotel

Address: Paseo Kukulcan Km 6, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £26 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Maya Caribe Hotel 2.5*
Number of rooms: 40
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Also Known As:
Maya Caribe Cancun
Hotel Style:
#59 Spa Hotel in Cancun
#80 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Maya Caribe Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would travel from Sunday to Saturday b/c on Sat and Sun, the beach is more visited by local people so it is crowded. The hotel has very easy access to public bus and taxi transportation.”
 of 5 bubbles 319av, 20 Aug 2014 | Read review
“Do plenty of research as pictures can be deceiving.”
 of 5 bubbles 242angelh, 9 Jul 2014 | Read review
“avoid garden rooms or better still the hotel”
 of 5 bubbles stuartw114, 13 Feb 2013 | Read review
“not in this hotel”
 of 5 bubbles sandral650, 7 Mar 2012 | Read review
“We changed to a beach view. If you offer a tip you will be more likely to get the room. It is almost on the beach .Beautiful! Garden in back rooms is also nice.”
  • view from room
 of 5 bubbles CindyF607, 10 Dec 2011 | Read review
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