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Occidental Costa Cancun

6,024 reviews
#48 of 177 Hotels in Cancun
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Traveller (3934)
Pool & Beach (916)
Room & Suite (773)
Overview
  • Excellent47%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“beach bar”(356 reviews)
“hour snack bar”(76 reviews)
“buffet restaurant”(209 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from Occidental Costa Cancun
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,024)Write a Review
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Traveller rating
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1,841 - 1,845 of 3,650 reviews
Reviewed 22 August 2013

Overall this resort wasn't awful, it just wasn't as great at other places at a similar price point that we've stayed at and loved. I'll break it down into categories... Beach: it's not really much of a beach. It's very, very small and is more...More

6  Thank JamieD1981
Reviewed 20 August 2013

Good points first Hotel rooms good size and kept clean. Waitresses looked after your drink orders throughout day. No rush to get a sun bed and we are sun worshippers. Bad points Swimming pool does not close til 10pm. So seats and floor around bar...More

Thank BarberWorcestershire
Reviewed 17 August 2013

What can I say we stayed for 2 weeks loved every minate of it, the food was lovely the people where lovely are room was very clean we would defiantly go back well done to you all.we had so much fun and done a lot...More

2  Thank 75suzanne_r
Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 29 August 2013

Dear 75suzanne_r Thank you for choosing Barceló Costa Cancún during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time with...More

Reviewed 14 August 2013

My and I and two friendsI have just returned from nine days in this hotel, Cant fault the hotel at all, Apart from two nights, our time was spent within the hotel area, Bedrooms very comfortable and well maintained, well stocked mini bar, large clean...More

3  Thank Norriejohnston
Response from mpgiesemann, Marketing Office at Occidental Costa CancunResponded 29 August 2013

Dear Norriejohnston Thank you for choosing the Barceló Costa Cancún during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We are very happy to know you had an amazing time...More

Reviewed 10 August 2013

Do not trust planted reviews nor deceptive hotel photos and descriptions. This place is an overrated, overpriced dump. It hardly deserves two, let alone four star rating. Low level staff, mediocre food, filthy beach, unbearable musty smell coming out of air conditioning system.... Just stay...More

10  Thank Joe D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Spa
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Free Parking
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Outdoor pool
Details
Price range
US$179 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$179 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (3934)
Pool & Beach (916)
Room & Suite (773)
Dining (383)
Amenities (103)
Family and Play Areas (64)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Natimah
24 February 2018|
Answer
Response from ASISTENTEGERENCIAL | Property representative |
You will receive up to 500 US$ per room per stay on Resort Credits discounts* **25% discount: -Romantic Breakfast in the room -Room Service -Bottles of Wine, Cava and Champagne (discount only applies in selected... More
0
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Google Translation
Carolyn D
23 February 2018|
Answer
Response from ASISTENTEGERENCIAL | Property representative |
Dear Carolyn: Thank you for contacting us, when you make a reservation via Barcelo, the internet is for the leading room, it is granted a maximum of 2 internet codes. We suggest you check the general conditions my Barceló.
1
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Google Translation
seisabase
21 February 2018|
AnswerShow all 2 answers
Response from ASISTENTEGERENCIAL | Property representative |
Yes, it includes the wine and the sparkling wine of the house, it also has an exclusive wine list for sale.
1
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Google Translation
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Room Tips
"A room overlooking the pool and stage is a good choice"
Read review
"FYI, I am pretty sure we booked a garden view. But beyond the garden was the pool and then the ocean."
Read review
"Upgrade to the larger balcony, very small fee but well worth it."
Read review
"Rooms farther from pool area are quiter"
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