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Las Gaviotas Hotel+Rent Aparment

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30 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Grand Blanc, Michigan
Reviewed 6 days ago NEW

12/2/2016 (RPC). I wish I had read these reviews before deciding to rent. In addition to these reviews Las Gaviotas does not provide a coffee maker, microwave oven, fully equipped kitchen LOL, no security, no daily maid service as advertised and the list goes on and on. If you decide to stay here, hopefully you like barking dogs!

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Helpful?
Thank robertcolmus
Reviewed 25 September 2016 via mobile

Avoid this place, there is plenty of proper budget hotels around Cancun area if you are looking for low prices. Staff not friendly at all. Very disorganized management. Avoid Annie and Johnny at reception useless customer service. The owner never faces the real problems. Rooms are so dirty. The towels are so old and they seem to be second hand...

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Thank Javier G
Reviewed 18 July 2016

It's not because I'm picky, I stayed many hostel in Mexico at fraction of the price that were way better. I stayed there on June 23 2016. They were dirt everywhere in the room, dirty sheets and towels, mildew and mushrooms in the shower and the air climatiser was not working because they were too many dirt inside the unit....

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Thank Hugo L
Winnipeg, Canada
Reviewed 5 April 2016

I rented this apt. from Feb 1st to March 1st. through a lady named Vicki M. She seemed to be the agent for the apartment. All the contact before moving in all went well and the apartment was adequate. Went out for a day trip and came back to all the food in the fridge was ruined. The power had...

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Thank lhandregan
Merida, Mexico
Reviewed 16 February 2016

This "hotel" is really an old condo development that clearly is designed for Mexican families travelling by car and bringing everything with them. For a very reasonable $70 US per night we got a large two bedroom unit....that was stripped of everything other than basic furniture. A full size kitchen had one frying pan and one spoon....no coffee maker, no...

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2Thank meridamodern
Belmopan, Belize
Reviewed 5 March 2015

Location for the hotel is away from the main Kukulcan Blvd. Parking available along the side of the hotel premise. Reached on a Sunday evening. The secretary has left, and the security helped us with check in. He said to paid via credit card, 20% will be charged. The boss told him that. It's the first time we encounter this...

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1Thank BettyLSCheng
Villahermosa, Mexico
Reviewed 27 October 2014

Las Gaviotas Hotel is a counfortabel place, it's near the downtown of Cancun and de bech, it's quiet, and frendly, it have to small pool but nice, in front have a lagun and all places are beautiful, you are security in this hotel.

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1Thank Juan G
McAllen, Texas
Reviewed 16 January 2014

We stayed here for New Year's Eve. It was my first time in Cancun and my very first experience there was this place which was awful! Firstly, it was very hard to find because there is no clear signage once you are on Pok ta Pok. After finally finding it and checking in, our "suite" was disgustingly filthy! It was...

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4Thank xdamy63x
Las Gaviotas H, Director de Relaciones Públicas at Las Gaviotas Hotel+Rent Aparment, responded to this review

First of all we really apreciated your comments. That help us to know all the opportunity aoreas to improve. Be sure that we take note of every comment you send us and we are taking care of every single one. Hope that you accept our deepest apologies and give us the opportunity to receive you. We will give you 2...

Guatemala City, Guatemala
Reviewed 4 January 2014 via mobile

We stayed at this hotel with my family to spend New Year in Cancún. First, we had to ask for towels every single day. I'm pretty sure this hotel does not have enough towels for the whole rooms. One morning after taking a shower, I noticed the towel had a big hole!! But of course I kept using it and...

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1Thank marioavila_27
Las Gaviotas H, Director de Relaciones Públicas at Las Gaviotas Hotel+Rent Aparment, responded to this review

Dear Mr. Avila, First of all thanks for visiting the Gaviotas hotel and suites in Cancun. In reference to your comments, we experienced a very high occupancy during Christmas and New Years season. We offer you an apology for the towel issue, I assure you that this problem was already solved and look forward to receiving you again and make...

Bulle, Switzerland
Reviewed 17 October 2013

I stayed in there and the only kind person was the guard that received us, we tought it would be a kind of hotel, you know "suites" but they didn't gave us not even the toilet tissue, all the services such as electricity, water, etc where extra charge, the washing machine was little less than 3 dollars each, and they...

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1Thank Any91
Las Gaviotas H, Director de Relaciones Públicas at Las Gaviotas Hotel+Rent Aparment, responded to this review

Dear Any91 Hope this message reach you well. Regarding to your message @ the gaviotas hotel and suites the security and tranquility of our guests is very important to Us, Unfortunately we did feel the need to contact the owner and the police as the result of all the noise that you and your extra 4 friends brought at 4...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Las Gaviotas hotel and Suites is a beautiful 4-story property Mediterranean style Cancun overlooking the Nichupte lagoon, Cancun's hotel zone and Pok Ta Pok golf. We offer you 35 exclusive apartments and penthouses with 1, 2 and 3 bedrooms, 2 bathrooms, large living room, dining room, fully equipped kitchen with refrigerator, air conditioning, telephone, cable TV, Internet, 24 hour surveillance, Marina, Pool, parking, daily maid service. ... more   less 

Additional Information about Las Gaviotas Hotel+Rent Aparment

Address: Av. Pok ta Pok Lote1 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £96 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Las Gaviotas Hotel+Rent Aparment 3*
Number of rooms: 37
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Questions & Answers

Here's what travellers have asked, with answers from Las Gaviotas Hotel+Rent Aparment staff and other travellers.
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Questions? Get answers from Las Gaviotas Hotel+Rent Aparment staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Il all the rooms are like the 405, don't sleep there.”
 of 5 bubbles , 18 Jul 2016 | Read review
“No elevator. So if you don't want to back heavy luggage up, better stay at lower floors.”
  • Dining and Living Area
  • Bathroom
  • King Size Bedroom
  • Take from living room
 of 5 bubbles BettyLSCheng, 5 Mar 2015 | Read review
“none of the rooms would be a good room”
 of 5 bubbles xdamy63x, 16 Jan 2014 | Read review
“All the rooms were great.”
 of 5 bubbles SimonMoreton, 3 May 2013 | Read review
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