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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We really enjoyed our stay at the Royal Caribbean! Rooms were clean & the housekeeper was very nice.
The restaurant on site and also the 3 next door at the Royal Islander were all very good. I liked the fact you could use your room...More
Review collected in partnership with this hotel
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Pros-beautiful resort, excellent view of the ocean, clean environment, and delicious food.
Cons- extremely disliked the sales tactic utilized by Angel. His methods were intrusive, misleading and overbearing.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Michael H
Response from Sandra R, Online Community Care Agent at The Royal CaribbeanResponded 2 days ago
Dear Michael H,
Thanks so much for taking the time to review your stay at The Royal Caribbean.
We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. We are disappointed that your time spent on the presentation left you...More
Everything at the royal was very nice and an awesome, stay the views were very beautiful the food from the restaurant was outstanding. The staff were very helpful Angel helped us with a ziplining excursion. Everytime we would walk out the hotel they would always...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank gracielajaime27
Response from Sandra R, Online Community Care Agent at The Royal CaribbeanResponded 4 days ago
Dear GracielaJaime27,
Thank you so much for taking the time to review your recent stay with us.
It's wonderful to see that you were able to enjoy yourselves around the resort and that the staff made you feel right at home.
We hope to see...More
Royal Resorts is our home away from home all staff is wonderful, friendly, very accomadating the whole time you stay....however we will be sad when the Islander is done, hopefully the Royals will figure out what a good thing they have going and decided to...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank bbecko2
Response from Sandra R, Online Community Care Agent at The Royal CaribbeanResponded 1 week ago
Dear bbecko2,
Thanks so much for writing a review about The Royal Caribbean.
We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you.
We thank you for your continued loyalty and we...More
Excellent location, staff, and service. Thomas Moore transportation to and from is prompt and courteous the welcome staff polite and helpful. Restaurants have very good food and the wait staff excellent. Everyone greets you with a smile, a good day and anything they can do...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank donnakorpi
Response from Cristobal G, Online Community Care Coordinator at The Royal CaribbeanResponded 1 week ago
Dear Donna,
Thank you for taking the time to post about our resort.
We're glad to learn you've enjoyed your recent stay and that the transportation provided by Thomas More was suitable for your needs.
We look forward to welcoming you back during your next...More
Unfortunately no. I believe its $8 US per day. From what I heard from other guest, there are different fees at other Royal Resorts. Not sure if any are free.
