We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Royal Caribbean

Show Prices
#37 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Caribbean
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,806 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,415: English reviews
Grand Rapids, MI
Reviewed 3 days ago NEWvia mobile

We stayed at the Royal Caribbean 11 days in February. Everyday was sunny to partly sunny 82-85 degrees. Not a drop of rain. We had a suite with King bedroom,kitchen,dining and living and bath with tub shower. Complex will turn 30 in November 2018 so it's nearing the end of the time share cycle. While the place is in great...

 Report
Helpful?
Thank Phantomjww
Merrick, New York
Reviewed 3 days ago NEW

The pool and outside area is very pretty and well kept. Could use more sitting area by the pool. Many chairs had towels on them but no one sitting there. Didn't want to use the chair if they were returning but it didn't leave me with anywhere to sit. The facility is very clean. The room is very plain and...

 Report
Helpful?
Thank r0ssalini
Merrick, New York
Reviewed 4 days ago NEW

We were under the assumption we would have a queen bed not two double beds. Another improvement would be to police the pool area and remove towels from chairs that are not being occupied, too many people just drop a towel on a chair and then leave for hours monopolizing a chair otherwise the place was great, very well kept...

Review collected in partnership with this hotel
 Report
Helpful?
Thank mjm2463
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We are sorry to learn the descriptions of our rooms are not clear enough and we're sharing your review with the department in charge so the descriptions can become more accurate and no future guest will get confused. We look forward to welcoming you again during your next...

Reviewed 5 days ago NEW

We really enjoyed our week long vacation here. It is super clean, staff very friendly, the rooms are spacious and very clean too. The restaurants on site are delicious, a small grocery in the main building, with a little of everything, makes cooking in easy too. Lots of activities offered everyday. The views from the rooms are beautiful. See pic!...

 Report
Helpful?
1Thank Kim W
Reviewed 6 days ago NEWvia mobile

This is a nice place to stay in Cancun. The rooms are spacious and extremely clean. The pool is amazing. It snakes around forever and has a swim up bar. The hotel has a nice gift shop and a grocery store/ pharmacy that is open from 7AM until 11PM. Very satisfied!

 Report
Helpful?
Thank Linsey H
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Avon, Ohio
Reviewed 6 days ago NEW

The most well kept resort we have been to. The rooms furniture and grounds are in excellent shape. We went from the pool to the pool deck overlooking the ocean, to the beach each day. There are many chairs on the deck and huts on the beach, and the beach is raked every morning. We had all but one meal...

 Report
Helpful?
Thank zaksdad
Carmel, New York
Reviewed 6 days ago NEW

The room is ground floor right on the water just had to walk 50 feet and You're on the beach every morning 730 am Watch the sunrise have a cup of tea on the beach then by 10 go up for breakfast after relax a while then later go to the restaurants you can't beat food sun and have fun...

 Report
Helpful?
Thank william c
Reviewed 1 week ago NEWvia mobile

Heritage program is a complete fraud!!! They do not recognize what they offer at first, when you sign the contract, everything is: "yes Sr.", "of course, everything you want ", and stuff like this.... but when you really ask, a year after.... nothing is possible!!! I pay more than $7,000.00 USD... and with no available rooms for vacation!!! Watch out!!!...

 Report
Helpful?
Thank Pedro S
Cristóbal G, Online Community Care Coordinator. at The Royal Caribbean, responded to this review

Hello Pedro, Thank you for reaching us through TripAdvisor. We're sorry to learn you haven`t been able tu make use of your membership. We don't fully understand the situation and in order to provide further assistance we kindly ask you to contact us at onlinecommunity@royalresorts.com so we can find a way to help. We look forward to hear from you...

Houston, Texas
Reviewed 1 week ago NEW

We had timeshare at this resort and the villa faces the Caribbean ocean. The timeshare is very we furnished, most guest are owners so it is quiet. Shuttle service is available between the other Royal resorts in Cancun. The staff in general is very accommodating, however Yan our concierge could have been more attentive as he never got back to...

 Report
Helpful?
Thank Waltk01
Reviewed 1 week ago

We stayed the beginning of Feb and had a fantastic time. We had an amazing beach view so close to the beach. We were in a "B" unit which has a smaller balcony but it didn't stop us from moving the chairs outside and enjoying wine and the ocean view. Pool- Is very large and has a swim up bar....

 Report
Helpful?
Thank James W

1,457 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1116)
Viewed
Pool/Beach Area (269)
Viewed
View from Room (133)
Viewed
Hotel & Grounds (171)
Viewed
Room/Suite (92)
Viewed
Bathroom (15)
Viewed
Dining (19)
Viewed
Family/Play Areas (11)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (403)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (321)
Viewed
Amenities (47)
Viewed
Beach (20)
Viewed
Pool (36)
Viewed
Dining (21)
Viewed
The Hotel (45)
Viewed
Two Bedroom Villa (152)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (8)
Viewed
Dining (2)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.9 mi away
Fiesta Americana Villas Cancun
0.2 mi away
Emporio Hotel & Suites Cancun
4.8 mi away
Krystal Grand Punta Cancun
Show Prices
Show Prices
Show Prices
2.8 mi away
The Westin Lagunamar Ocean Resort Villas & Spa
0.1 mi away
The Royal Islander All Suites Resort
5.0 mi away
The Royal Cancun All Suites Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. ... more   less 

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £88 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Vacatia, Travelocity, Hotels.com, Priceline, Booking.com, Hotwire, Orbitz and HotelQuickly so you can book your The Royal Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Caribbean staff and other travellers.
151 questions
Ask a question
Ponte Vedra Beach, Florida
Green Valley
Lake Geneva, wisconsin
3 months ago
new jersey

See all questions (151)

Questions? Get answers from The Royal Caribbean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony”
 of 5 bubbles r0ssalini, 16 Feb 2017 | Read review
“All the rooms are ocean view.”
 of 5 bubbles zaksdad, 13 Feb 2017 | Read review
“Any room here's it great room”
 of 5 bubbles williamcF5937OR, 13 Feb 2017 | Read review
“Ask for rooms that are close to the beach but all rooms seem nice.”
 of 5 bubbles M2177YBjamesw, 11 Feb 2017 | Read review
“The rooms on the higher floors and in the central buildings have better ocean views.”
 of 5 bubbles paulpH2097UC, 10 Feb 2017 | Read review
5 of 5