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Resort was not very clean, bathroom was dirty and had hair in the corners of the wall, sheets were dingy, had to call the front desk 3 times to get a bathroom. No Beach, the best thing was the massage by adelle, and the breakfast,...More
The place is cheap, clean and safe. Plus the pool table and on site restaurant was nice. However the WiFi was not working at the time I was there. This is a major problem for any traveler.
There is strip club a block away too....More
A very functional, interesting looking hotel. All of the bottom level rooms seem to be used for storage. The habitable rooms are okay with large beds and hot water. The restaurant is a highlight, with great food and drinks. The pool was nicely kept, and...More
So many problems.
1 - “The internet works about 30% of the time” (this is a DIRECT quote from the guy who checked us in!). When I finally did get the internet to work, it took forever to load, which was impossible to use for...More
This is a budget hotel, 25 usd for a night, has there own pool and parking, is located in Cancun city so that mean no beach nearby, rooms were clean, and service was ok, if you took a taxi from airport here it would cost...More
Response from Diego C, Gerente at Hotel Hacienda de CastillaResponded 20 May 2017
Thank you for your comment and preference. Its a shame you could only stay in our hotel for one night but the neighbourhood around the hotel its one of the oldest residential areas of Cancun and its in the middle of downtown, we know it...More