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Comfort Inn Cancun Aeropuerto

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Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto
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724 Reviews from our TripAdvisor Community

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Showing 377: English reviews
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Nottingham, UK
Reviewed 6 days ago NEWvia mobile

Staff very very helpful and friendly. The hotel is basic but functional and clean and good if you land late or fly early as is right by the airport. Despite that we slept well and it's quiet. Only thing beware the parking Uber the hotel. It is very tight and although we got in ok managed to scrap the hire...

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Helpful?
Thank Renze
Reviewed 1 week ago

I really see no reason to stay here unless you have an early flight out the next morning or something. It's basic, and the amenities/price reflect that. Not much to eat or do in the area. There is a rooftop bar with 2 jacuzzis however. See you at happy hour?

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Helpful?
Thank B N
Whitefish, Montana
Reviewed 1 week ago

This hotel is close to the airport which is great when you have to pay a taxi to take you there. They do offer shuttle service but it only runs once a day at 5pm. We got there at 10 am. The staff was very friendly. Spoke English and we had fun learning some Spanish from them. We greeted them...

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Thank Juliena M
Jennings
Reviewed 1 week ago

The website said airport shuttle service, but they didn't provide it. Air Conditioner is very loud. Desk clerk gave someone else a key to my room and they came in while I was in bed! Elevators are very slow. No restaurants close. Not at all what website shows.

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Helpful?
Thank marthabutler
Kelowna, Canada
Reviewed 2 weeks ago

Airport shuttle is a SCAM ...and the hotel is "in" on it for sure !! This happened on Wed. Jan 25, 2017 in the evening. (see copy of receipt below) I followed the instructions to call the hotel 24 hours prior, to book your shuttle pick-up from the airport, to the hotel. I was told our pick-up would be 8:10...

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2Thank Karen K
Cornwall England
Reviewed 4 weeks ago

22 days before my booking the hotel refused a cancellation. Because my flight time changed I no longer needed to stay here. According to the Booking.com website I had made a changeable reservation but the Comfort Inn refuses a refund.

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1Thank Bob_Croxford
Sherwood, AR
Reviewed 4 weeks ago

Don't put yourself thru the misery, when on vacation I mean why would you when there are so many other places to stay, and this place isn't even inexpensive AND it's not really very convenient to the airport for an early morning flight out.

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Thank Sharla101
Viareggio, Italy
Reviewed 13 January 2017

This is my second stay at this hotel and my last one! What a difference from my first stay a year ago! First of all no more free shuttle to the airport. Then, despite I requested a quiet room, I am right now on the third floor and there is a continuous, loud noise from a nearby factory (Central de...

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1Thank Brunella W
Westminster, Massachusetts
Reviewed 6 January 2017

Fist be aware the Shuttle only takes you from the Airport to the Hotel and not from the Hotel to the Airport Except in my case where the Shuttle never showed to pick me up from the airport!! After waiting there for 20 minutes I called they hotel and they told my they were not going to get me because...

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1Thank Steve23857
Reviewed 5 January 2017 via mobile

We had to stay at this hotel to catch an early flight the following day. We were excited about our stay because the website showed spotless facilities but clearly the photos were taken several years ago. The check in was slow because there is only one person at the desk and s/he often has to deal with a van full...

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Helpful?
Thank Ger_Ortega

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff

Additional Information about Comfort Inn Cancun Aeropuerto

Address: Carr. Cancun/Aeropouerto M 4 L 5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £51 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Cancun Aeropuerto 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Inn Cancun Aeropuerto Hotel Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cancun Aeropuerto staff and other travellers.
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Questions? Get answers from Comfort Inn Cancun Aeropuerto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They said they were making improvements, but we didn't see any work.”
 of 5 bubbles marthabutler, 16 Feb 2017 | Read review
“very, very, very noisy air-conditioner with NO fan and NO open window option !! We slept with our money belts on ... no trust here !!!”
 of 5 bubbles 899karenk, 13 Feb 2017 | Read review
“Stay at the Marriot!”
 of 5 bubbles brunellaw2016, 12 Jan 2017 | Read review
“Choose a room at another hotel”
 of 5 bubbles aerowood2016, 8 Dec 2016 | Read review
“get a room in the middle of the floor to prevent noise, upper floors;”
 of 5 bubbles manhattanhugo, 7 Dec 2016 | Read review
5 of 5