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    JW Marriott Cancun Resort & Spa

    Blvd. Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
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    25/12/2017 26/12/2017
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    US$1,094
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    Traveller (3272)
    Pool & Beach (771)
    Room & Suite (675)
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sedona grill” (358 reviews)
    “casa magna” (345 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,481)
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    1,921 - 1,925 of 3,912 reviews

    Reviewed 27 February 2015

    I just returned from this resort and it was a great escape from the cold winter. This resort is quite grand, all staff were courteous and were calling me by nMe by the second day. I stayed at the casa magna in room 3018. The...More

    1  Thank dulcedelechenewyork
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 3 March 2015

    Dear dulcedelechenewyork, I’m happy to know that you experience both hotels, which one did you like the most? As you mention we have great balconies with amazing views, I’m happy to know you got pampered from our staff and you experience our amazing service. Our...More

    Reviewed 25 February 2015

    If you are looking for an outstanding week in Cancun, then look no further than the J.W. Marriot resort and Spa. I strongly suggest staying in the Club 91 level. The food there is outstanding, but the service is the best I have ever experienced....More

    1  Thank Larry F
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 26 February 2015

    Dear Larry F, I’m glad to know you spend an amazing time in our resort, as you mention the best option for a stress free vacation is staying at JW; our Club 91 has everything to enjoy to the fullest your Cancun getaway, I’ll share...More

    Reviewed 23 February 2015

    This is a spectacular property. Clean as a whistle throughout. In my opinion, a stand out among all the resorts in Cancun. (Listen up Ritz Carlton) Lobby, gorgeous. Restaurants, excellent food but the usual Cancun snail slow service with two exceptions - very brisk breakfast...More

    3  Thank travelchat
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 24 February 2015

    Dear Travelchat, I’m happy to know you spend an amazing time with us, enjoy our facilities and exceptional service. As you mention our hotel is a foodies paradise with vast culinary offer to please everyone’s palate, I’m glad to know that you as me enjoy...More

    Reviewed 21 February 2015

    We totally enjoyed our time in Cancun at the JW Marriott. We stayed at the Club 91 Level that included five settings of food. This made meal selection simple and delightful. Each night the setting was provided by a different restaurant from the hotel. The...More

    1  Thank Sally P
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 24 February 2015

    Dear Sally P, I’m glad to know you enjoyed your stay at our Club 91, as you mention the club is perfect for those looking to experience an exclusive and private service, every night one of our restaurants prepares some of the most iconic plates...More

    Reviewed 21 February 2015 via mobile

    Awesome experience and great service. Everyone has been very helpful and make the stay easy so you do not have to do much, just go to the beach and relax. Upgrade to club 91!!! They have breakfast, lunch, afternoon tea, and dinner with drinks!!! Everyday...More

    1  Thank Christine C
    Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded 24 February 2015

    Dear Christine C, I’m glad to know you enjoyed our Club, this upgrade is the best way to enjoy to the fullest your stay, service and amenities that the Club 91 offers, It is astounding!, as you mention our staff will take care of everything...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$259 - US$893 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Cancun
    • #10 Top resorts Hotel in Cancun
    • #11 Spa Hotel in Cancun
    • #11 Luxury Hotel in Cancun
    • #11 On the Beach Hotel in Cancun
    • #16 Family Hotel in Cancun
    • #26 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 448
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, West Indies, Booking.com, Orbitz, Hotwire, Travelocity, Cancelon, getaroom.com, TripOnline SA and Evoline ltd so you can book your JW Marriott Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Jw Marriott Cancun Hotel Cancun ,
    • Jw Marriott Cancun Resort ,
    • Cancun Marriott
    Add Photo Photos
    Traveller (3272)
    Pool & Beach (771)
    Room & Suite (675)
    Dining (175)
    Hotel & Grounds (1852)
    Bathroom (69)
    Business Centre & Event Rooms (12)
    Family and Play Areas (6)
    Nearby
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    Ask a question
    Questions & Answers
    DunnTrips12
    13 December 2017|
    Answer
    Response from sdgirl2011 | Reviewed this property |
    I would be concerned in case your baby needs medical care where the nearest facilities maybe. My cousin was injured nearby and the private hospital that took care of her required a significant amount of money for deposit... More
    0
    Votes
    SharieChicago
    9 December 2017|
    Answer
    Response from MarriottCancun | Property representative |
    Dear SharieChicago, Please send us a PM so we can contact you with our concierge email.
    0
    Votes
    Room Tips
    "all rooms are wonderful, they are being completely upgraded right now"
    Read review
    "All rooms have great view. The higher the floor the better"
    Read review
    "Suites are closest to pool/beach, but no direct access to lobby from 2nd floor rooms"
    Read review
    "Rooms facing the main pools are better."
    Read review
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