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CasaMagna Marriott Cancun Resort

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#15 of 181 Hotels in Cancun
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CasaMagna Marriott Cancun Resort
CasaMagna Marriott Cancun Resort
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3,663 Reviews from our TripAdvisor Community

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Showing 3,122: English reviews
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Reviewed yesterday NEW

The hotel is immaculate! The bed and feather pillows were so comfortable .We never had a housekeeping staff so pleasant and attentive. They deserved a generous tip every day! The restaurants were wonderful. The service and food was over the top. I needed a wheelchair and was loaned one for no charge. I had a wonderful relaxing massage at the...

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Helpful?
Thank leslie m
Reviewed 3 days ago NEW

My husband and I stood at CasaMagna Marriott from February 20th - February 24th. We were sad to leave! The service, the staff and overall feel of the hotel was superb. It is the best hotel for relaxing and enjoying Mexico. The hotel is in the middle of the "Zona de Hoteles" Hotel zone, making it convinent to walk to...

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Helpful?
Thank Marilyne T
Tully, New York
Reviewed 3 days ago NEWvia mobile

We stayed here for a conference for a week in February 2017. The hotel is spotless and they are always cleaning! The maid service was a little late in the beginning, but we called the desk and they came right away. Amin left us a towel animal every day!! The restaurants on site were all excellent. We didn't have a...

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Helpful?
Thank Beth G
EDMOND
Reviewed 4 days ago NEW

Ocean view Junior suite was awesome. Service, quality of food and restaurants and drinks offsets price of all inclusive properties. Much more Americanized and serivce was world class at half the price. Mikado, and all the marriottt properties access too. Jose, small one was amazing, made trip special, food was amazing Japanese Chef. Italian chef at JW was from Florence...

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2Thank BRYAN B
Athens, Georgia
Reviewed 4 days ago NEWvia mobile

Came here for a conference for work with my husband and 2 coworkers. The staff was so amazing!! They were all so polite and helpful! They all seemed to truly enjoy their jobs! Mario at the Lobby bar was very friendly and fun! As far as food, Sa-Si Thai was amazing! We will definitely be returning!!!

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Helpful?
Thank gadawgrn
Mexico City, Mexico
Reviewed 5 days ago NEW

Mr. Florentino Cupul makes our stay very happy with his service at the pool Area, always supporting us and make us feel special. place is nearby Airport and easy to get there by a walking distance you a fashion mall and the Kukulcan plaza who is nice to see. i suggest to use local bus which are located minutes walking...

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Thank njattin
Ontario
Reviewed 6 days ago NEW

We stayed at Casa Magna last month. The stay was excellent, the food was wonderful and the beaches were well kept. I did not use the pool as there was the sea within a few feet of the pool! The room was spacious and the view was wonderful. Of course, one has to pay for a better view. I have...

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1Thank treveldoc
Newport Beach, California
Reviewed 1 week ago NEWvia mobile

The staff at the beautiful Casa Magna Marriott know how to make you feel like royalty. I will never forget this kind birthday gesture. It made my day!!! The pool and beach here are stunning. This place is like no other!!

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Helpful?
1Thank Jeanniejclark
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Jeanniejclark, Happy birthday! Thank you for staying at Marriott CasaMagna, I’m glad that you had an excellent stay at our resort and a wonderful celebration! Making our guests feel welcome and pampered is always our priority, we will let our staff know that they were able to make your vacation an unforgettable experience. I recommend you to try a...

Reviewed 1 week ago NEW

This was almost a perfect stay, but I feel compelled to write a review due to some negatives. First the positives. Upon arrival, I was personally escorted to my room, which was modern and clean, with a spectacular view of the ocean and pool. Staff service was impeccable - everyone greeted with a smile, used my name, attended to my...

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Helpful?
1Thank Vincent P
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Vincent P, Thank you for staying at Marriott CasaMagna and sharing your review with us, we appreciate your feedback. I’m glad that you had a very pleasant stay with us, we believe in hosting our guests with the highest quality standards and of course an excellent service! I apologize for the inconveniences you experienced during your stay, we hope...

Avondale Estates, Georgia
Reviewed 1 week ago NEWvia mobile

Elena, Otilia, and Uianey provided exceptional service while we enjoyed massages and time in the sauna during our stay! Their generosity and attention to detail made every moment spectacular! We will be back!!!

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Helpful?
Thank mangiulo
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear mangiulo, Thank you for staying at Marriott CasaMagna!, I’m glad that you had a great stay with us and a lovely experience at our Spa! Surprising our guests is something very important to us - we will let Elena, Otilia and Vianney know that they were able to exceed your expectations with their excellent service, skills, and hospitality. Which...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £133 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#14 Top resorts Hotel in Cancun
#14 Spa Hotel in Cancun
#15 Luxury Hotel in Cancun
#15 On the Beach Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travellers.
225 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room #3115 has a direct view of the hotel next door, to the left of the balcony is a great view of the beach. It's also very quiet.”
 of 5 bubbles 492marilynet, 24 Feb 2017 | Read review
“Ocean view junior suite”
 of 5 bubbles BRYANB150, 23 Feb 2017 | Read review
“Ask for ocean view.”
 of 5 bubbles kidcancun, 15 Feb 2017 | Read review
“Fourth floor on the left hand side with an ocean view is best”
 of 5 bubbles 790jacobd, 15 Feb 2017 | Read review
“Choose another property”
 of 5 bubbles KevinBromagen, 13 Feb 2017 | Read review
5 of 5