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Marriott Cancun Resort

4,192 reviews
#14 of 177 Hotels in Cancun
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Traveller (3506)
Room & Suite (781)
Pool & Beach (668)
Overview
  • Excellent64%
  • Very good27%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“casa magna”(620 reviews)
“breakfast buffet”(265 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,192)Write a Review
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All reviewscasa magnachampions sports barbreakfast buffetargentine steakhouseocean viewhotel zonebeautiful hotella islasedona grillswim up baroceanfront roomlarge pooljapanese restaurantall inclusive packageplenty of chairsconcierge deskbeach area
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1,381 - 1,385 of 3,567 reviews
Reviewed 3 July 2015

The staff at this place rocks! Dario saved the day when our rental car ran out of battery and he helped us with a jump start, so special recognition and thanks to Dario. The breakfast buffet was perfect, we are used to drink fresh fruit...More

Thank Lyz P
Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 8 July 2015

Dear Lyz P, I’m happy to know you and your family had an awesome time with us and that you enjoyed to the fullest your stay. As you mention our staff is very friendly and everyone goes out of their way to provide you with...More

Reviewed 3 July 2015 via mobile

I stayed at this resort on a four day stay with a friend. What a welcome, excellent staff, opulent surroundings and full of adventure. The following individuals in the hotel require a personal thank you Alma, Fernando, Leonardo, Iris, Adrian and Claudia made us excited...More

Thank INTROengland
Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 8 July 2015

Dear INTROengland, Thank you for taking a time and share your Fantastic experience with us, I’m really happy to know you found everything you were looking for! Thank you for noticing our friendly service it is always our pleasure to pamper our guests and make...More

Reviewed 3 July 2015

We recently stayed at the Marriott Casamagna. The service was excellent, but the resort is completely outdated. The rooms, the bar, the kids club, etc. need a mayor rehab. The highlight of our stay was the breakfast buffet. Including amazing gluten-free options prepared by the...More

6  Thank Veronica v
Response from MarriottCancun, Quality Manager at Marriott Cancun ResortResponded 4 July 2015

Dear Veronica v Thank you for taking the time to leave us a note about your recent stay at our property, I am very glad to learn that you consider our service was excellent, our main goal is precisely to deliver a great experience to...More

Reviewed 1 July 2015 via mobile

The staff is exceptional. Our room had a great view. The air conditioner worked great as well. We kept our room 68 degrees which felt nice after a hot afternoon in the sun. The taxis are pricey. We rode the public bus down to La...More

Thank Ktmhutto
Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 2 July 2015

Dear Ktmhutto, I’m happy to know you had a great stay with us, enjoying the hotel and its facilities as you mention having the perfect temperature in your room after spending a great day at the beach is great and it feels very nice to...More

Reviewed 30 June 2015

The room was spotless, the bed very comfortable, the whole suite was perfect. Perfect view of the beach from our balcony. Room service was excellent. No matter where you went, the service from the staff was impeccable. The beach was great. Never, never saw any...More

Thank Luller
Response from MarriottCancun, General Manager at Marriott Cancun ResortResponded 1 July 2015

Dear Luller, Thank you for taking a time and share your experience with us, I’m happy to know you had a great stay and we satisfy all your needs! The views from our suites are gorgeous great to snap a memory photo! We hope to...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Outdoor pool
Details
Price range
US$191 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 Spa Hotel in Cancun
#14 Luxury Hotel in Cancun
#14 On the Beach Hotel in Cancun
#14 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$191 - US$503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 Spa Hotel in Cancun
#14 Luxury Hotel in Cancun
#14 On the Beach Hotel in Cancun
#14 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3506)
Room & Suite (781)
Pool & Beach (668)
Dining (250)
Amenities (90)
Business Centre & Event Rooms (18)
Family and Play Areas (8)
Questions & Answers
Ask a question
Jim E
20 February 2018|
Answer
Response from moparlee | Reviewed this property |
Yes they do
0
Votes
Michelle C
29 January 2018|
AnswerShow all 3 answers
Response from emmabueling | Reviewed this property |
Look into Xcaret! They can pick you up at the hotel. Another place we had success with was Alltournative. I’m not sure about multiple day tours - but their one day tours were great and affordable. Would be easy to do... More
0
Votes
hernonmom1
24 January 2018|
Answer
Response from BillSure | Reviewed this property |
The canopies cost about $100/ day however the smaller ones are free
0
Votes
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123456107
Room Tips
"We had a room on the main level near the pool, it was surprisingly very quiet and could see the ocean from..."
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"Upper floors would give the best beach view."
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"Really any ocean view room is good, partial or full."
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"Rooms on the end of the wings have an ocean view."
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