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Park Royal Beach Resort Cancun

About
Location
Cleanliness
Service
Value
Enjoy the authentic Mexican hospitality in Park Royal Beach Resort Cancun, with a staff that strives to make your family smile. Infinitely delight yourself with a wide variety of dishes in our restaurants and snacks and refresh with cool drinks at the bars. When it comes to relaxation and rest, you will find the perfect spot in our comfortable rooms and suites, in the spa or in the beautiful beach. The young and the not-so-young will have a great time with the recreational activities program. ¡The children love the water play area! Take a picture next to the Yamil Lu’um ruins which you have access to from the hotel itself!; or take advantage of the resort’s unbeatable location and go shopping in La Isla Shopping Mall, only a few steps away! Live with Park Royal the vacations you have always dreamed of in the most important Mexican tourist destination!
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair access
Paid Wifi
Children Activities (Kid / Family Friendly)
Free Internet
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Park View
Safe
HOTEL CLASS
Reviews & more
5,256Reviews
3,339Photos
244Q+A
100Room tips
Traveller rating
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  • 781
  • 307
  • 319
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  • English
Show reviews that mention
This is an excellent resort for the price! Don't pay attention to the nasty reviews. They just aren't true. This was our third time at Park Royal and we have enjoyed every visit. Yes, there are bigger and better resorts but this resort really makes you feel at home and I can't
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Review collected in partnership with this hotel
So I must say, I had the most amazing experience at Park Royal Beach! Everyone was so welcoming and helpful. The entertainment guys were just fabulous and really made our days so much fun! Paulo was wonderful with Zumba and all of the other activities! He is a great member of yo
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Response from LuzdelCarmenR4, General Manager at Park Royal Beach Resort Cancun
Responded 2 days ago
Dear AlexandraJune, Let us thank you in the first place for staying at Park Royal Cancún and for taking the time to share your pleasant experience. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. This kind of reviews encourages us to strive for a service of excellence. Please do not hesitate to visit us in the future. Let us provide you with an outstanding stay that exceeds your expectations one more time. Greetings,
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Excellent location, beautiful beach,everything else terrible ,food terrible,renovations,renovations!Nothing for the kids to play,renovationsNothing for the kids at the restaurant Playground club closed
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Review collected in partnership with this hotel
Response from LuzdelCarmenR4, General Manager at Park Royal Beach Resort Cancun
Responded 4 days ago
Dear Syllwia T, First of all, we would like to thank you for choosing Park Royal Cancún as host of your recent holidays. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations. We extend an honest apology to you for the unpleasant situation occurred during your stay. Rest assured that all the points you mentioned will be taken care of for them not to occur again. We hope you granted us the opportunity to change your perspective towards the resort. Greetings,
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Love Cancun! The entertainment staff was great. Paulo and Oscar were awesome and entertaining. They really engaged the crowd. Arturo is also the best bartender! The location is great and in walking distance of the mall!
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Response from LuzdelCarmenR4, General Manager at Park Royal Beach Resort Cancun
Responded 1 week ago
Estimado Spartanprincess21, Let us thank you in the first place for staying at Park Royal Cancún and for taking the time to share your pleasant experience. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. This kind of reviews encourages us to strive for a service of excellence. This kind of reviews encourages us to strive for a service of excellence. Greetings,
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Had a great stay!! The beach was amazing and the staff was even better, very welcoming and kind! Entertainment staff was the best, Paulo really did outdid himself and Was the best!! Defeintly coming back again💜
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Response from LuzdelCarmenR4, General Manager at Park Royal Beach Resort Cancun
Responded 1 week ago
Dear kharrison114, Thank you for your stay at Park Royal Cancún and for such a positive review. It is with great pleasure that we read your kind review. It pleases us to know how special your stay was since your satisfaction is ours as well. Your words encourage us to work hard so as to keep enhancing our services. We will be glad to welcome you back and go beyond your expectations. Greetings,
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Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Photo provided by managementPark Royal Beach Resort Cancun
Vista 2
Quarto
Vista a la laguna
Parte de trás do Shopping La Isla
Such a nice view
Previous
I'm booked in march is the renovations gonna be over
What is the email for resort was wondering how to get a balcony room like to sit outside and watch sunrise and have are coffee in the morning
Has construction finished at the hotel yet? Thanks.
Going in march 2019 I made reservation how do I get a room with a balcony
We are smokers and I see it's non smoking is there any smoking areas
I did see people smoking on the beach.
1 vote
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Previous
"In another hotel"
"presidential suite"
"The room were comfortable and spacious."
"All presidential rooms have amazing views and new floors on 7 and 8th floors are beautiful. All rooms are quite accommodaing"
"Pick a room in a different hotel!"
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PRICE RANGE
US$148 - US$431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park royal cancun hotel cancunpark royal resort cancunpark royal piramides cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
289
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