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Moon Palace Cancun

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Traveller (19706)
360
Panoramas (198)
360
360
360
Traveller (19706)
360
Panoramas (198)
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent70%
  • Very good17%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Platinum level
Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 2,000 accommodations, each with whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities and complimentary calls to Continental US, Canada, and landlines in Mexico, Over-the-top amenities are included for everyone, families and couples alike, such the state-of-the-art Playroom for kids, a lounge designed just for Teens; an endless variety of gourmet dining options and bars, a FlowRider® Double Wave Simulator, not to mention world-class entertainment and nightlife. With the added indulgence of an AWE SPA® for hard-core pampering, and a Jack Nicklaus Signature Golf Course for enthusiasts and novices alike, Moon Palace Cancun has it all.
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Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free Parking
Tennis Court
Free Internet
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Family
Green
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:$1500 USD Resort Credit
Location
Full view
Getting there
Cancun Airport4 mi
Cozumel Airport33 mi
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Nearby restaurants
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Nearby attractions
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Reviews (29,433)
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25,555 results
Traveller rating
17,573
4,570
1,799
835
778
Traveller type
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LanguageEnglish
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17,573
4,570
1,799
835
778
Show reviews that mention
All reviews sunrise section nizuc section nizuc and sunrise golf club la gondola flow rider los caporales los tacos resort credit la trattoria swing bar public relations brazilian restaurant pay tax vacation planners huge resort dolphin swim
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1 - 5 of 25,555 reviews
Reviewed today via mobile

Our trip was very enjoyable, the food and service was exceptional and we would like to visit again! All of the people were very hospitable and kind and the room were very gorgeous.in special bugambilia restaurant with Johnny, Rafael, limber, Jesus pat, limber, Luis ayala,...More

Thank Discover16338546988
Hotel's Favourite
Reviewed 20 November 2017

We just returned from an incredible week at the Moon Palace. We've stayed at Beach Palace and Sun Palace a number of times before, and have always loved the level of service and the quality of the accomodations, so we were a bit apprehensive of...More

Review collected in partnership with this hotel
99  Thank gerald422
Response from GM_TheGrandAtMP, Gerente at Moon Palace CancunResponded 21 November 2017

Dear gerald422, Thank you for your preference in Palace Resorts. We appreciate that you have shared your comments with us. Please note that it is a pleasure for us to assist you with excellence and attentiveness every time you provide us the honor of welcoming...More

Reviewed today via mobile

Absolutely Superb! I have never been anywhere so immaculately well kept and clean. The place is so organised & well run. There is literally nothing that is a problem from the staff, they will happily help you from moving umberellas, carrying your breakfast plate, bringing...More

Thank 935staceye
Reviewed today via mobile

What fantastic time we’ve had here at Moon Palace, surrounded by amazing people, spoilt rotten by Edwin Arceo at the Nizuc Pool, we so can’t wait to come back, absolutely gutted to be leaving today though

Thank Trail55005156310
Reviewed today

This is a great all inclusive resort- top shelf drinks and accomodations- close to airport- very safe- great food choices. Good entertainment at night. Rooms are clean and comfortable. Staff is very nice and helpful- they go above & beyond.

Review collected in partnership with this hotel
Thank terrycurtisw2015
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Questions & Answers
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Sunnygirls200
19 November 2018|
Answer
Response from SudhirT76 | Reviewed this property |
personal choice I would wait till you get to the hotel for an upgrade, I can assure you will have a better time than Punta Cana, have been to both the places and I love moon palace
0
Votes
Dream07451981931
19 November 2018|
Answer
Response from SudhirT76 | Reviewed this property |
The Ambassador suites are on top of the Nizuc lobby they don’t have a balcony they have a large flat roof facing the ocean
0
Votes
Room Tips
"All of the rooms are nice here- good size - allhave a fully stocked fridge and mini bar and whirlpool tubs-..."
terrycurtisw2015
today
Read review
"they all are good"
burnetts32
yesterday
Read review
"Ask for a room as close as possible to the main lobby."
Footprints697217
2 days ago
Read review
"Don't choose the first floor!"
jodyb2
4 days ago
Read review
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PRICE RANGE
US$330 - US$813 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moon palace hotelmoon palace cancun mexicocancun moon palace resortmoon palace golf & spa resortmoon palace mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
2433
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