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LQ Hotel by La Quinta Cancun

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#49 of 181 Hotels in Cancun
Certificate of Excellence
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LQ Hotel by La Quinta Cancun
LQ Hotel by La Quinta Cancun
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716 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Salt Lake City, Utah
Reviewed 3 days ago NEW

Excellent ubication and safe, delicious food, fantastic prices, clean room, and installations but the best, was the hotel crew. The hotel's employees were helpful, friendly and supportive. We felt like our home. When we come back to Cancun, we will book this hotel again.

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Helpful?
Thank Magda P
CancunLQManager, Front Office Manager at LQ Hotel by La Quinta Cancun, responded to this review

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Cancun La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Karina Paniagua lq6320fom@laquinta.com

Reviewed 1 week ago via mobile

I am still at the hotel for 2 additional days but do not want yo loose the card with the names of the employees. The check in process was very smooth and pleasant. We were lucky since one of the Hotel Manager, Mr. Jose Manuel took care of us. Very flexible and accommodate us in a double bedroom instead of...

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Helpful?
Thank Doraly
Ottawa, Canada
Reviewed 1 week ago

We stayed at this hotel for 3 nights prior to flying home and it was perfect for what we needed. The price per night was fair, and we were able to accommodate 4 adults per room (this proved difficult with some of the hotels in Cancun). Check in and out were effortless, and the parking was fine. The highlight of...

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Helpful?
Thank Shannon T
Reviewed 2 weeks ago via mobile

on 30-31 january We stayed with our group from Turkey 2 nights 3 days at Lq Hote Cancun.We really enjoyed and satisfied with service During our stay Thank you to very friendly and helpful Front Desk Staff "Guille,Manuel,Maru,Adidai "and others who I can't remember their names in restaurant and security.Hope to see you all soon :)

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Helpful?
Thank ufuk ü
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you for sharing your brilliant review, as it is extensive to the detail that every traveler could be looking for. We also thank you for honoring us with your recognition and highlighting the service of our collaborators who helped make your stay totally satisfactory. Staying in our hotel will make you feel "like new, every day." Thanks...

Reviewed 3 weeks ago via mobile

Arrived at this hotel yesterday and have 9 days left so things are still fresh. The first thing I will say and most importantly is THIS HOTEL IS NOWHERE NEAR THE BEACH!! So this has dealt a massive blow to our holiday already, this hotel is located on a very main, dirty road it is mainly just locals in the...

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Helpful?
Thank Neil H
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest Thank you very much for taking the time to comment. I am sorry that our location has not been the best for you since we are located in the Center of the City of Cancun a few steps from the largest shopping center in the area, restaurants, hospitals, banks and public transportation. At LQ Hotel by La Quinta...

London, United Kingdom
Reviewed 19 January 2017 via mobile

I really have nothing seriously negative to say about this hotel but I still did not love it. My friend did however, so I think it will come down to personal preference. Pros: - Very helpful staff - Good amenities * Pool * Gym * Free WIFI * Microwave in room - Convenient transport links and walking distance to Plaza...

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Helpful?
Thank Nicole M
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Nicole, Thank you very much for your comments, we are glad to know your experience and we want to let know to our readers that we are waiting for you, let us take care of you, stay with us and relax we will make your stay an ultimate experience, contact us and we will take care of anything you...

Zulte, Belgium
Reviewed 10 January 2017

Only 2 small elevators for a big hotel. Rooms 125 till 128 aren 't on the display. One very small shampoo bottle, hardly enough for 2 persons. Not to far away from the big shopping mall plaza las american.

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Helpful?
Thank brunodeleersnyder
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your feedback! We appreciate your comment and we look forward to providing you with exceptional service in the future. We will see you soon. Sincerely, Lucia U. Quality Manager lq6320fom4@laquinta.com

Naas, Ireland
Reviewed 15 November 2016

Hotel rooms clean and well maintained. Staff Helpful and curtious only issue was asked for a taxi service that provided receipts was told they ordered such a company only to find out after trip they did not. Breakfast limited choice. Pool nice but exposed and overlooked at rear. Hotel is close 5 min walk to Playa the Americas shopping center...

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Helpful?
3Thank MaireadKennedy
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear guest, Thank you very much for your feedback! The hotel is in an excellent location, situated in the center. Strategically located close to all points of interest such as restaurants, shopping malls, supermarkets, hospitals, entertainment, Clubs, Downtown, etc., Our location provides convenience to all our visitors can satisfy your needs at close range. Staying in LQ Hotel by La...

Reviewed 14 November 2016 via mobile

We stayed at LQ hotel for one night before staying going down to playa Del Carmen . The room was clean, bed comfortable and the room had no musty smell . The breakfast was good ( included ). We will stay here again for the night . For the price it is a good stay .

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Helpful?
Thank Jeffrey T
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Jeffrey, Thank you!!!LQ Hotel by La Quinta Cancun continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations. We will see you soon. Sincerely, Lucia U. Quality Manager lq6320fom4@laquinta.com

Tel Aviv, Israel
Reviewed 9 November 2016

This is a very good choice if you're looking for a place to stay in Cancun city centre. The service was very good, and the checking was nice and quick. The room is very specious, clean and very well equipped, though it could be a little more modern. The bed is very big, but I usually prefer more stiff mattress....

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Helpful?
2Thank Yoav G
CancunLQManager, Manager at LQ Hotel by La Quinta Cancun, responded to this review

Dear Yoav, Thanks for your comments. I´m so glad you were confortable in LQ Hotel by La Quinta Cancun, you sholud know that everything that we do is think about you, in your family your comfort and is a pleasure to create you one memorable experience. you are welcome when you decide to come back!! Hope see you soon!!! Lucia...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about LQ Hotel by La Quinta Cancun

Address: Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico (Formerly La Quinta Inn & Suites Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £55 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LQ Hotel by La Quinta Cancun 3.5*
Number of rooms: 132
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Hotel Style:
#3 Business Hotel in Cancun
#26 Family Hotel in Cancun
#50 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from LQ Hotel by La Quinta Cancun staff and other travellers.
24 questions
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Questions? Get answers from LQ Hotel by La Quinta Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility, good price, delicious breakfast, excellent service.”
 of 5 bubbles 765magdac, 25 Feb 2017 | Read review
“dont come here”
 of 5 bubbles thelasytraveler, 26 Jul 2016 | Read review
“Ask to have a room with no one on either side of you.”
 of 5 bubbles 2332123ed, 20 Jul 2016 | Read review
“Fourth floor was very quiet.”
 of 5 bubbles Z1187UVlisag, 16 Jul 2016 | Read review
“Ask for the tours, they will help you and they will pick you in the front door, choose one of the rooms at the top of the hotel”
 of 5 bubbles , 18 Jun 2016 | Read review
5 of 5