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Grand Royal Lagoon

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Grand Royal Lagoon
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193 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Nottingham, United Kingdom
Reviewed 15 August 2016 via mobile

Hotel was in an okay position. Wasn't interested in the beaches (which aren't close by). Staff were friendly, beds were nice and hard (I dislike a soft mattress). Breakfast was okay and a good start to the day. Food was only served till 3pm, when all but reception go home. Wifi was intermitant. Room was clean, tv was old, but...

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Helpful?
Thank Bernard L
Salt Lake City, Utah
Reviewed 5 June 2016

my sister and i stay here for a couple nights and well....let's say is an ok place located in the hotel zone but on the lagun side no a bad location and the place is clean but the beds boy oh boy horrible and uncomfortable beds i ask to move to a different room because the beds and the font...

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Thank Coddy A
Reviewed 31 May 2016 via mobile

If you are looking for a budget hotel to stay in, Grand Royal Lagoon is not a bad choice. It is close enough of a walk to the main attractions in the Hotel Zone. Also, its a 3 to 5 min walk to the bus stations that takes you around Cancun (downtown Cancun & La Isla shopping mall).

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Thank Wendi H
Cancun, Mexico
Reviewed 27 May 2016

If you're traveling in a budget, this is the hotel for you. Located next to the lagoon, it provides clean acomodations but not suitable to swim at the lagoon. Food is average and the swiming pool is ok for the price. You can walk to the hotel zone where you can fing convenience stores, restaurants and the beach.

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Thank tron38us
Montreal, Canada
Reviewed 6 April 2016 via mobile

Rooms were spacious and WiFi reached our room. They have a very limited continental breakfast but have A La Carte options for a reasonable price. Rooms have showers with huge water pressure. Very clean and all staff VERY friendly. We were able to walk to Coco Bongo, Señor Frogs, etc. The main drag. There is also a community bus at...

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Thank Stephane H
Dublin, Ireland
Reviewed 21 February 2016

We stayed with our family for 25 days last summer and had an absolutely fabulous time, the staff were attentive, the rooms were really comfortable and the value of this hotel is second to none and the breakfast in the mornings in the palapa is probably one of the most calming delicious experiences you can have. The view of the...

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Thank Chebas
Tampere, Finland
Reviewed 17 February 2016 via mobile

When we first arrived, we were quite shocked how simple and basic the rooms were. But all in all as time went by, we got used to the hotel. The breakfast included to the room price is really simple, two toasts, coffee and fruits. The wifi worked now and then, mostly it didn't work at all. The location of the...

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Thank Rigedi1
Adelaide, Australia
Reviewed 14 February 2016 via mobile

Stayed for 2 nights. The reception staff are casual and give inconsistent information that contradicts the other. The hotel will not hold your luggage for more than a few hours. They order a taxi for your departure and then the they tell you they can't get a hold of one. We hailed one down on the road in a few...

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Thank cdmm58
Streamwood, Illinois
Reviewed 11 February 2016

Basics only but clean. Stayed with my husband. Two double beds, very hard mattresses. Lumpy pillows. Nice hot water, but no plug for sink. Nice shower stall. One bath towel each. No washclothes nor handtowels. Cheap curtain hung with a string. top sheet, blanket then top sheet used as bedspread. One stool at desk. No chairs. No refrigerator. Safe in...

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Thank Nancy L
Hershey, Pennsylvania
Reviewed 25 January 2016 via mobile

Won this trip to Cancun though Sundance vacations. Not bad if you have low expectations. Check in is not till 3pm. Dont expect anything earlier. Staff was friendly. However if youre calling ahead of time make sure you have someone or yourself can speak Spanish. Room was clean, but had a funny smell that just needed the room aired out....

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Thank c_k_mason

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Grand Royal Lagoon

Address: Calle Quetzal No. 8-A | Boulevard Kukulcán Km 7.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £31 - £46 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Grand Royal Lagoon 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Royal Lagoon staff and other travellers.
5 questions
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New York City, New York

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Questions? Get answers from Grand Royal Lagoon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms probably have a better view.”
 of 5 bubbles nancylB7323XK, 11 Feb 2016 | Read review
“114 ground floor - just a couple steps to the pool”
 of 5 bubbles Mamapaka, 23 Jan 2016 | Read review
“we had rood 314 which had the frige, Came in handy for beer, water and yogurt.”
 of 5 bubbles petsRus, 3 May 2015 | Read review
“Try to get a room far away from the main outside doors. When people come in at night, the doors bang loudly.”
 of 5 bubbles FtCollinsCricket, 24 Mar 2015 | Read review
“The wifi only works around the pool”
 of 5 bubbles Q9219CUashleys, 11 Jan 2015 | Read review
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