We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sunset Royal Beach Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sunset Royal Beach Resort
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,572 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,620: English reviews
Long Beach, New York
Reviewed yesterday NEW

Eduardo the Maitre D' and all the Maitre D' were great. Wait staff Roberto and Guadaloupe and Josway and everyone else were pleasant. Rosa Maria made me a great omelet everyone morning. Letcia at the spa gave a wonderful deep tissue massage, as well as Jose. Emilia kept our room clean and neat. Evan and Andrea at the Marina resort...

 Report
Helpful?
Thank CarolAnnDap
Liberty Township
Reviewed yesterday NEW

Had a wonderful vacation at Sunset Royal 2/13 - 2/18, beautiful pool and beach, clean rooms. Service was excellent everywhere. Restaurants were very good and had live entertainment. My favorite was the Italian Restaurant, Jose was an awesome waiter and also made beautiful flaming drinks. I would recommend this resort.

 Report
Helpful?
Thank Cincinnatian1
Nanticoke, Pennsylvania
Reviewed 3 days ago NEW

Visited Sunset Royal 2/11-2/18/17 with my son age 16. Had a wonderful stay. Absolutely no complaints. Everyone was friendly and pleasant. I am a little surprised at some of the negative reviews. The beach was cleaned every night. Minimal seaweed or shells on the beach area. As with any beach side resort, you have to go early to beach or...

 Report
Helpful?
Thank SandyP735
North Hampton, New Hampshire
Reviewed 3 days ago NEW

We are owners here, on the all-inclusive plan. The rooms are always clean, the staff- very friendly and eager to please. We love walking the beach, only steps from the patio. We look forward to coming and seeing Guadalupe and Rosa in the breakfast room! Always treated very well.

 Report
Helpful?
Thank Explorer599
Ottawa, Canada
Reviewed 5 days ago NEW

We didn't have high expectations, based on reviews for this resort but were pleasantly surprised with the fabulous beach! It is a quiet spot on the north end of the Hotel Zone. A vacant lot next to the hotel ensures fewer people on the beach. The one pool is kept busy with typical "touristy", noisy activities. There are many beach...

 Report
Helpful?
Thank DandD1974
Sidney, Ohio
Reviewed 5 days ago NEW

Had great staff - Nicandor -doorman, Valentina - Housekeeper, Guadalupe and Rosa in Breakfast dining (Rosa makes great omelettes) Isaias with our pool and beach drinks is the BEST, Ricardo was great in the dining room, Lora had drinks in the bar area, and manual at the Moonlight Theater was our favorite.

 Report
Helpful?
Thank Sylvia C
Turlock, California
Reviewed 6 days ago NEW

When we arrived we were placed in a standard room although we had booked a ocean view JR Suite. We had to stay in a room with double size beds for two days (over the weekend) until Monday when the booking agent returned so we could get it straighten out and get the room we booked and paid for. That...

 Report
Helpful?
Thank wemiamotaavila
Rochester, Illinois
Reviewed 6 days ago NEW

Staff was great and the room was satisfactory. We were all inclusive. they kept the mini frig full of what ever you wanted for drinks, the beach service was awesome. The knowledge of the bartenders was very lacking. They only knew how to make the most basic drinks and you could not tell them how to make other drinks because...

 Report
Helpful?
Thank dann2277
Vancouver, Canada
Reviewed 1 week ago NEWvia mobile

We stayed at the Sunset Royal Beach Resort for 2 weeks between Jan 29th to Feb 12. We were fortunate to get a 2 bedroom suite assigned to us courtesy of Oscar and Jennifer at the reception desk. David at concierge arranged for our dinner reservation, our trip to Isla Mujeres and a trip to Playa del Carmen at the...

 Report
Helpful?
Thank MS V
Sterling, Virginia
Reviewed 1 week ago

The first day when we checked in, the server (Alfredo) denied us for the food service at the beach. I told him that we are all inclusive guests and he said you can't get the food. My wife talked to him again asking for beverage and he said, I can't bring it to your which is basically a shade and...

 Report
Helpful?
Thank Omair M

2,024 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1584)
Viewed
Hotel & Grounds (205)
Viewed
Pool/Beach Area (407)
Viewed
Dining (166)
Viewed
Room/Suite (160)
Viewed
View from Room (92)
Viewed
Bathroom (21)
Viewed
Family/Play Areas (37)
Viewed
Business Centre/Function Rooms (8)
Viewed
0:29
Videos (1)
Viewed
Other (487)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (430)
Viewed
Amenities (36)
Viewed
Beach (38)
Viewed
Elite Room (104)
Viewed
Pool (32)
Viewed
Premier Elite Room (128)
Viewed
Dining (42)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Pool/Beach Area (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
1.8 mi away
Sunset Marina Resort & Yacht Club
0.4 mi away
Ocean Dream
Ocean Dream
#95 of 182 in Cancun
166 reviews
0.8 mi away
Krystal Grand Punta Cancun
Show Prices
Show Prices
Show Prices
2.9 mi away
Ocean Spa Hotel
Ocean Spa Hotel
#59 of 182 in Cancun
2,382 reviews
0.2 mi away
Hostel Natura
Hostel Natura
#11 of 114 in Cancun
95 reviews
0.4 mi away
Gran Caribe Resort
Gran Caribe Resort
#29 of 182 in Cancun
7,620 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sunset Royal Beach Resort

Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £138 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Prestigia, Booking.com and Jetsetter so you can book your Sunset Royal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel
Hotel Style:
#35 Luxury Hotel in Cancun
#40 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sunset Royal Beach Resort staff and other travellers.
100 questions
Ask a question
Hillsboro, United States

See all questions (100)

Questions? Get answers from Sunset Royal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want Sun Sets and Full porch ask for Lagoon Side. If you want sunrise and view of the Caribbean ask for the Beach Side.”
 of 5 bubbles CarolAnnDap, 20 Feb 2017 | Read review
“Level 3 and up have views of ocean and the bay”
 of 5 bubbles SylviaC144, 16 Feb 2017 | Read review
“stay somewhere else.”
 of 5 bubbles OmairM, 14 Feb 2017 | Read review
“studios face the pool and beach”
 of 5 bubbles loveslife1643, 14 Feb 2017 | Read review
“Rooms on the pool side are quieter. The lagoon side has great sunsets but the entertainment theater is right out your window.”
 of 5 bubbles NancyD823, 12 Feb 2017 | Read review
5 of 5