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Sunset Royal Beach Resort

3.7 miles from Cancun centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico
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2,583 Reviews from our TripAdvisor Community

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Showing 1,625: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

I recently stayed at Sunset Royal with a group of friends. I just wanted to highlight the excellent service we received from Rosario at the beach and pool. She was a highlight of our trip - she remembered us each day, and would make sure to find out if we had everything we needed to enjoy the day. She was...

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Helpful?
Thank aes5552017
Reviewed 2 days ago NEW

My husband and I went to Cancun on vacation with friends for 8 days in February. The weather was perfect and we beat the busy season. The resort staff in the Acuario restaurant, the lobby bar along with the entertainment hosts, and housekeeper, really reflected genuine kindness, care and great hospitality. Thank you to Guadalupe (Acuario waiter), Laura, Hector, &...

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Thank Michelle T
Park Hill, Oklahoma
Reviewed 3 days ago NEWvia mobile

We stayed on 3rd floor, I understand 7,8,9 are better rooms. We were guests of timeshare owners and room was sufficient. We choose not do do all inclusive. The pool was nice, burgers and street tacos offered poolside. They were very accommodating with ice in my cooler daily. Service was great. City bus directly in front of hotel... cheap. Spa...

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Thank KellyD1963
Reviewed 3 days ago NEW

I went with my husband and 2 children (ages 11, 7) for 1 week in February. It was the perfect time of the year and the waiters in the hotel were so very nice and accomodating. Our favorite employees were Guadaloupe (restaurant) and Jonathan (exercise room). Gaudalupe is fantastic, always smiling and helpful with our children.

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Thank Erika G
Montreal, Canada
Reviewed 3 days ago NEW

We want to thank all the nice staff at the dining room for the morning buffet Thanks to you all: Roberto, Alberto, Guadalupe, Jesus, Sorapio, Trinidad and Jetsy. Also, thanks to Roman for the fabulous evening at the Sunset Sky lounge.

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Thank Lyne C
Long Beach, New York
Reviewed 4 days ago NEW

Eduardo the Maitre D' and all the Maitre D' were great. Wait staff Roberto and Guadaloupe and Josway and everyone else were pleasant. Rosa Maria made me a great omelet everyone morning. Letcia at the spa gave a wonderful deep tissue massage, as well as Jose. Emilia kept our room clean and neat. Evan and Andrea at the Marina resort...

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Thank CarolAnnDap
Liberty Township
Reviewed 4 days ago NEW

Had a wonderful vacation at Sunset Royal 2/13 - 2/18, beautiful pool and beach, clean rooms. Service was excellent everywhere. Restaurants were very good and had live entertainment. My favorite was the Italian Restaurant, Jose was an awesome waiter and also made beautiful flaming drinks. I would recommend this resort.

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Thank Cincinnatian1
Nanticoke, Pennsylvania
Reviewed 6 days ago NEW

Visited Sunset Royal 2/11-2/18/17 with my son age 16. Had a wonderful stay. Absolutely no complaints. Everyone was friendly and pleasant. I am a little surprised at some of the negative reviews. The beach was cleaned every night. Minimal seaweed or shells on the beach area. As with any beach side resort, you have to go early to beach or...

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Thank SandyP735
North Hampton, New Hampshire
Reviewed 6 days ago NEW

We are owners here, on the all-inclusive plan. The rooms are always clean, the staff- very friendly and eager to please. We love walking the beach, only steps from the patio. We look forward to coming and seeing Guadalupe and Rosa in the breakfast room! Always treated very well.

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Thank Explorer599
Ottawa, Canada
Reviewed 1 week ago

We didn't have high expectations, based on reviews for this resort but were pleasantly surprised with the fabulous beach! It is a quiet spot on the north end of the Hotel Zone. A vacant lot next to the hotel ensures fewer people on the beach. The one pool is kept busy with typical "touristy", noisy activities. There are many beach...

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Thank DandD1974

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sunset Royal Beach Resort

Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £137 - £252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel
Hotel Style:
#35 Luxury Hotel in Cancun
#40 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Royal Beach Resort staff and other travellers.
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Hillsboro, United States

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above floor 3 are more modern, south side offers ocean view. Renovations to front and lobby will begin this year.”
 of 5 bubbles michelletF7530HX, 22 Feb 2017 | Read review
“If you want Sun Sets and Full porch ask for Lagoon Side. If you want sunrise and view of the Caribbean ask for the Beach Side.”
 of 5 bubbles CarolAnnDap, 20 Feb 2017 | Read review
“Level 3 and up have views of ocean and the bay”
 of 5 bubbles SylviaC144, 16 Feb 2017 | Read review
“stay somewhere else.”
 of 5 bubbles OmairM, 14 Feb 2017 | Read review
“studios face the pool and beach”
 of 5 bubbles loveslife1643, 14 Feb 2017 | Read review
5 of 5