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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#26 of 182 Hotels in Cancun
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,170 Reviews from our TripAdvisor Community

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Showing 1,793: English reviews
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Dorking, United Kingdom
Reviewed yesterday NEW

We have just returned from a 2 week family holiday here from the UK at The Royal Cancun and would definitely recommend it. Firstly, the size of the hotel is perfect to have piece of mind to allow our kids of 6,8 and 9 some freedom, whilst giving them the opportunity to make new friends with other children. Our 2...

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1Thank Catherine A
Prescott, Arizona
Reviewed 2 days ago NEW

If you are looking for an amazing resort and to have a great time this would be the place. The bartenders are amazing, friendly, hilarious and really help you loosen up if you know what I mean. The facilities are immaculate and beautiful and the beach is pristine and calm.

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Thank Theodore B
Edison
Reviewed 2 days ago NEW

Will definitely recommend this place. It was a very pleasant stay and customer friendly environment. Room service can be better because it is taking lot of time to get things when you need it at the most important time.

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Thank 381krishnan
Chicago, Illinois
Reviewed 3 days ago NEW

We have been visiting this resort for over 30 years. We still love it. It is clean and the staff is friendly. This is a great resort for families. The location on the northern end of the island is great for small children since the surf is more calm. We love the smaller size over the mega resorts.

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Thank tri_travel_pup
Boardman, Ohio
Reviewed 3 days ago NEW

Enjoyed our stay very much! Great hotel, very family friendly, great service, and very clean! The beach was perfect for my 1 and 4 year old. The 2 bedroom villa was great and we had more than enough room. Can't wait to go back!!

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Thank Kristin H
Seattle, Washington
Reviewed 4 days ago NEW

We arrived from another resort because we wanted to stay in Cancun longer and the other resort was full. I'm glad we did because the difference was amazing. We had a 2 story villa suite overlooking the lagoon and the room was awesome. The hotel staff was very friendly and accommodating and made you feel like a guest. The sales...

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1Thank Isaiah C
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Isaiah C, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities, and service. We appreciate you letting us...

New York
Reviewed 4 days ago NEWvia mobile

We traveled to Cancun last week with another family, so 4 adults and 4 kids ages 8-13. We loved The Royal Cancun! Jeremiah greeted us when we got there and took our bags. Even though we were very early for check-in, Ethan at the front desk, got us in our room. He was so friendly and welcoming, it certainly started...

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Thank nodeposit
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Guest: Thank you for taking the time to review your stay at The Royal Cancun. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm Regards.

Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

Our family of 5 (14, 12, 9 year old kids) just finished our first stay and LOVED it. We took the shuttle to the Royal Sands to spend the day at their pools/beach--for us, we made the right choice being at Royal Cancun. Sands was great but has the big hotel zone feel--big waves --busy beach--red flags warning of undertow--...

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Thank mobrienma
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear mobrienma, Thank you for taking the time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Woodbury
Reviewed 5 days ago NEW

The good: - small enough of a resort that if you can get from point A to point B in 4 minutes. - beautiful beach with minimal waves (so it's never red-flagged due to wind) - excellent service - well maintained grounds The bad: - A/C cycling off and on during the night was kind of loud

Review collected in partnership with this hotel
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Thank 456BHeg
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear 456BHeg, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities, and service. We appreciate you letting us know...

Shepperton, United Kingdom
Reviewed 6 days ago NEW

This was our first trip to Mexico and we were very pleased with the first class experience that this hotel complex offered us. The staff were very professional and friendly and nothing was too much trouble. The sports facilities were also excellent and catered for all age groups so yoga and water aerobics for the not so fit and high...

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Thank Sandra D
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Sandra D, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm Regards.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £136 - £391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
322 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on 4/5 floors as you can see over the trees.”
isaiahcooper, 19 Apr 2017 | Read review
“A sea view would make your holiday that little bit special”
U6441NWsandrad, 17 Apr 2017 | Read review
“we stayed in duplex apartment and it was huge room 1153 excellent view over ocean and pool”
zoet881, 17 Apr 2017 | Read review
“2 bedroom villas are beautiful with 2 floors and full ktchen”
T1772ZHlisas, 11 Apr 2017 | Read review
“Rooms need updated. Very old decor. Air conditioning was LOUD and would go off every 20-30 minutes around the clock which would wake us up.”
craigtX8460QL, 10 Apr 2017 | Read review
5 of 5