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The Royal Cancun All Suites Resort

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Traveller (1384)
Pool & Beach (520)
Room & Suite (452)
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Overview
  • Excellent62%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“sports desk”(25 reviews)
“time share”(140 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from The Royal Cancun All Suites Resort
Special Offer: 100 USD SPA CREDIT + GIFT
Hotel deals
Offers from The Royal Cancun All Suites Resort
Special Offer: 100 USD SPA CREDIT + GIFT
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,610)
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2,167 results
Traveller rating
1,321
561
184
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1 - 5 of 2,167 reviews
Reviewed yesterday via mobile

We booked a suite with some friends for a vacation in Cancun. When we arrived they said that we couldn’t have that many people in our room. We had 6 people and we booked a suite with three beds. This is not an all inclusive...More

Thank James V
Hotel's Favourite
Reviewed 2 January 2018

Apartment like suite that can hold 5 or more people. Beautiful and well maintained property with private beach access just steps away. Two beautiful pools, one for adult and the other for kids. Very suitable for family with kids of all ages. Offers nice and...More

Review collected in partnership with this hotel
3  Thank Lu & H
Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 11 January 2018

Dear Lu & H, Thank you for your review. We’re so happy to hear that you had a great vacation. We hope that you and your family made some incredible memories that will last for years to come. We hear from many of our guests...More

Reviewed 3 days ago

We were invited to stay with our friends who own here, but apparently you can also rent. This place is fantastic. The staff can't do enough for you ! The pool is clean and very pretty, the rooms are nicely furnished and the beds are...More

Thank Catherine R
Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 2 days ago

Dear Catherine R, Thank you for taking time to post about our resort. We're glad to learn you and your family had a 5 stars experience during your recent visit. We always strive to provide our guests with the highest satisfaction levels available and it...More

Reviewed 4 days ago

We were told that we should cancel our trip for our own safety. So glad I did not listen to the them. We felt safe the whole time we were there.The staff at the Royal Cancun was excellent, especially Noemi, our conierge. We ate twice...More

Thank F2482PXtonim
Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 3 days ago

Dear F2482PXtonim, Thank you so much for your review. We are honored that you chose to stay with us for your recent vacation. We hold the safety and security of our guests in the highest regard and it's rewarding to learn that you noticed this...More

Reviewed 5 days ago

We've come to the Royal Cancun every May for the last 15 years. And we've never been disappointed. We've also stayed at the Royal Sands and the Westin, but we keep coming back to our home away from home. The service is impeccable, and we...More

Review collected in partnership with this hotel
Thank Amy L
Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded 3 days ago

Dear Amy L, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$165 - US$554 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#27 Luxury Hotel in Cancun
#27 Top resorts Hotel in Cancun
#29 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$165 - US$554 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#27 Luxury Hotel in Cancun
#27 Top resorts Hotel in Cancun
#29 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (1384)
Pool & Beach (520)
Room & Suite (452)
Dining (134)
Amenities (81)
Family and Play Areas (21)
Questions & Answers
Ask a question
Stephanie_Moss
17 May 2018|
Answer
Response from ftwaltower |
I was told restaurants and “city life” are a 10 minute ride. Closest sister resort is 15 min away. Call the resort to confirm.
1
Vote
Sfell711
21 April 2018|
Answer
Response from rucingok | Reviewed this property |
AI runs until 4. We actually stayed until about 5:30pm and had no issues, but did not eat and drink after 4
1
Vote
Room Tips
"Most rooms face the pool area and beach, however some face the back."
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"It is older than the other Royal Resorts, but very well maintained. The grounds and rooms were very nice"
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"Pool & beach view was perfect. I preferred the kids pool section. Nice to see family's having fun."
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"The rooms are big suites. I don't care to much for views here since it's by the bay and the views..."
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