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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#26 of 180 Hotels in Cancun
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,212 Reviews from our TripAdvisor Community

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Showing 1,828: English reviews
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Reviewed 2 days ago NEW

We had a great stay at the Royal Cancun Hotel. Cant praise the staff enough especially Ethan, who was on the front desk. He went above and beyond to help me get my camera back. ( I had left in on a tour bus). The room was great, a little bit noisy. All over a great stay

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Helpful?
1Thank Janis Y
Valley Center, California
Reviewed 2 days ago NEW

A little late on a review but again this resort is great... Just FYI.. I have visited this resort ?? 6 times in the last just little over 3 years.. I 'am there about every six months. From the second I pull in.. they remember my name and greet me with "welcome home" I love it!! All the Royal Resorts...

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Thank Jim W
Los Angeles, California
Reviewed 2 days ago NEW

The balance of great friendly service, activities location, maintenance of the buildings and rooms make Royal Resort to stand out among other hotels in Cancun. We are members and that's why we became, cause we had the change to try them as guest before we decided to become members. So far happy

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Thank Georgelovetotravel
Reviewed 2 days ago NEW

Everything is excellent. The whole environment is fantastic. It is very family and kids friendly. I have two little ones ( five and three) and they really enjoy it there. Also, people there are so nice and helpful.

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Thank ruixiay
Port Saint Lucie, Florida
Reviewed 2 days ago NEW

The Royal Cancun exceeded our expectations. We exchanged our Maui timeshare for here. This was in the top five resorts we have stayed at. We had 2bed/3bath, 2 story, oceanfront villa. It was clean and had everything we needed for our week stay and if we needed anything we called and it was brought to us right away. Our maid...

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1Thank Robin L
Reviewed 3 days ago NEW

We are members and have been coming for many years. Resort never disappoints. Especially fun are the beach activities including the kayak tour with Carlos and paddle boarding with Juan. Waiters Daniel and Patricia are favorites and always do a great job. This year we enjoyed golfing arranged through our concierge Elena at Puerto Cancun and Playa Mujeres. Food at...

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1Thank Sharon M
Detroit, Michigan
Reviewed 3 days ago NEW

We move the beach! It's so calm that you can stay in the water all day. The staff are friendly and helpful. Carlos, who led our kayak trip from the hotel, was extremely wonderful and knowledgeable as a guide and even moved the schedule around to accommodate our family.

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1Thank rimmashpiro
Seattle, Washington
Reviewed 6 days ago NEW

it's really beyond me how this place is the 2017 Trip Advisor travellers choice... This is our 4th time in Mexico. In this price point (about 1200 per person, all in, including airfare from Seattle), we stayed in far nicer places, like the Marival Luxury Residences in Puerto Vallarta. But I guess Cancun is just pricier and standards in this...

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1Thank Anya D
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Anya D, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. Our privileged location protected by Isla Mujeres bay with an ocean of virtually no waves is just one of...

Reviewed 6 days ago NEW

This place surpassed our expectations. It is immaculately maintained, beautiful grounds and beach area. Service is excellent and staff is warm and welcoming. We met a lot of people there who had been going to this resort for 10, 20, 30 years and we could see why. It was really an amazing trip and we are definitely planning on going...

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Thank elizabethcG9387QD
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Elizabeth, It’s great to hear from you and thank you so much for your review. We always appreciate feedback from each and every one of our guests and we’re thrilled to hear that The Royal Cancun was the perfect location to host your recent getaway. We are honored that you would choose to stay with us again. We will...

Reviewed 6 days ago NEW

The Royal Cancun is a great resort for people who like to be able to walk to the restaurant, pool, beach, or anything else within a couple minutes. Personally I prefer it to the huge resorts where you may even have to wait for a shuttle to get to your destination. The employees are all very nice and the service...

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Helpful?
Thank Jonathan R
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Jonathan R, Thank you for taking the time to post about The Royal Cancun. We're delighted to hear that you were able to enjoy yourselves around the resort and hope that the resort staff made you feel right at home. We hope to see you again soon! Best Regards.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £131 - £352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
330 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach Front”
jimwU2996YF, 22 May 2017 | Read review
“I was at a beach front room. Really nice view ”
Georgelovetotravel, 22 May 2017 | Read review
“oceanfront was great view.”
robinl783, 22 May 2017 | Read review
“Online the photos of the two bedroom two bathroom don't show that there ARE two showers, so that is great! ”
rimmashpiro, 21 May 2017 | Read review
“Can't go wrong with any of the rooms but our last minute upgrade to an ocean front was WELL worth the extra money.”
elizabethcG9387QD, 18 May 2017 | Read review
5 of 5
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US$366* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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