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The Royal Cancun All Suites Resort

Travellers' Choice award winner
#25 of 182 Hotels in Cancun
GreenLeadersGold level
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,074 Reviews from our TripAdvisor Community

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Showing 1,702: English reviews
Gothenburg, Sweden
Reviewed yesterday NEW

What a place, as many other reviews have stated similar vibe to being on a 5 Star Cruise ship, yet the emphasis is that this is your home, behave so. A resort, and my first time in this type of environment. My family enjoyed our time here, our suite was fully equipped to the highest standard. It felt like a...

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Helpful?
Thank svinglish645
Boston, Massachusetts
Reviewed 2 days ago NEW

This was the second time my wife and I stayed at the Royal Cancun and once again it was an amazing stay. We both love the Royal Cancun. The combination of atmosphere, attitude, beauty, service, friendliness, competence, accommodations, and price are the best we've seen just about anywhere. Beautiful beach, very family friendly, lively but quiet when it needed to...

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1Thank Stephen S
Calgary, Canada
Reviewed 3 days ago NEWvia mobile

Had a great week at the resort. Amazing stuff, very well managed small scale resort. Kids had an absolute blast -two lovely pools, nice Beach, tennis courts, kids club, very spacious rooms, paddle boards and kayaks on the beach. Drinks were great, food is good, couldn't wish for anything better on a low key one week vacation with the kids....

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Thank Zona33
San Jose, California
Reviewed 5 days ago NEW

Since so many guests at the resort come every year over the same week, it's common to hear families greeting one another and catching up on a year's worth of news. It's a lovely family atmosphere, with many grandparents in attendance. This resort is easily accessible if you have limited mobility or are using a walker. The beach is lovely...

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Thank DrSallyB
Cancun, Mexico
Reviewed 1 week ago

We love the Royal Resorts but our favorite is the Royal Cancun. We have been coming here for 11 years as owners and before that several years trading in with II. Their motto is Welcome Home and we truly feel that as soon as we get out of the shuttle and are greeted by Jeremiah. We have always had good...

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Thank ksjhight
Reviewed 1 week ago

My husband, 10 year old and I went to the Royal Cancun for a long weekend in early February. The suite had two bedrooms, one bath, a living room/dining combo and a small kitchen with all modern conveniences. Free wifi was great! Our maid came in daily and literally mopped our entire suite, scrubbed the bathroom and made our beds....

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4Thank Vanessa L
Boston
Reviewed 1 week ago

We stayed at the Royal Resorts three times within 2 years and loved it so much that on our last visit, we purchased a time share. We really look forward to many more perfect vacations at this fantastic place. Thank you, Royal Resorts for creating such a beautiful and welcoming warm atmosphere! And please keep your wonderful signature fragrance. Can't...

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1Thank ubelau
Rapid City
Reviewed 1 week ago

The Royal Cancun provides the best in service and facility. It makes one feel like home when they are here. The folks are friendly, relationships built up over the years just seem to improve with time. The staff is exceptional and overall the experience is a memory worth remembering.

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Thank 429nicholasw
Philadelphia, Pennsylvania
Reviewed 1 week ago

Below Average Just for context this is coming from someone who loves staying in airbnb's and cheap motels. We stayed here in late January. I'll start with the positives - the buffet is cheap and pretty decent for the price (also the waiters were great) and the rooms are spacious. For the negatives (bullets because there are several): - We...

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2Thank jraffel51890
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear jraffel51890, Thank you for taking the time to let us know about your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. In an attempt to find out more about your specific situation, we have contacted you through private message. We always encourage our...

Murphys, California
Reviewed 1 week ago via mobile

My wife has been coming here for 40 years and its been 25 for me. The place looks like it was built last year. They treat their staff exceptionally well and in turn they treat us the same. Love the place!

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Thank forest1016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £141 - £407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Side 6th Floor.”
 of 5 bubbles svinglish645, 18 Feb 2017 | Read review
“We had room 511 right next to the pool and it was great. Not noisy as you might expect and very convenient. As an added bonus you get the services of Inosencia Cruz. ”
 of 5 bubbles stephensR8737DM, 17 Feb 2017 | Read review
“The internet and TV service could and should be upgraded. Menu needs to be varied, otherwise it is a great experience. ”
 of 5 bubbles 429nicholasw, 7 Feb 2017 | Read review
“The towels in some of the villas are probably the same hard towels I used way back in 1980 when I joined VCI.”
 of 5 bubbles buffya2015, 6 Feb 2017 | Read review
“Not roadside view”
 of 5 bubbles ru4it, 5 Feb 2017 | Read review
5 of 5