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Secrets The Vine Cancun

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7,113 Reviews from our TripAdvisor Community

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Showing 5,998: English reviews
st louis
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW

Had enjoyable stay at Secrets The Vine Dec 2016. The preferred option is well worth it. Especially liked the service provided by Yolanda Silvano in the preferred lounge. She is a beautiful young lady who was very attentive to my wife's and my needs each morning. She made us feel like family. Also Norberto provided excellent beach service. He knew... More 

Helpful?
1 Thank farojc
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

We had a great time at Secrets. We had to upgrade our room it wasn't what we thought we were getting booking through Expedia. We spent an additional $250 for the larger room with the larger terrace facing both the beach and the lagoon on a higher floor it was well worth it. We loved the restaurants the service was... More 

Helpful?
2 Thank Larry Y
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

Overall: Overall, we had a fabulous vacation at Secrets the Vine. The hotel is sharp, chic, modern and clean, which was greatly appreciated. It’s a bit more expensive than surrounding resorts, but you’re paying for an overall better experience. This was our second time visiting Cancun, and we really enjoyed ourselves. I got really sick from the seafood the last... More 

Helpful?
1 Thank Lee C
harrisburg, pa
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 days ago NEW

this was our second visit to this resort, perhaps its best feature is its overall excellent service. staff are friendly, know their jobs and are invested in making sure you are having a wonderful time. You will be greeted with a glass of sparkling wine and If you are lucky, Erick and/or Michelle will handle your check-in and Ruben will... More 

Helpful?
4 Thank jerry k
Norman, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 days ago NEW via mobile

Arrived today. Big party for the people that sold us the vacation...,not so much for the paying guests. Not impressed so far with the resort or the entertainment for guests . Focus is on private events.

Helpful?
Thank RandyHill
Jackson, Wyoming
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 days ago NEW via mobile

My wife and I just had time for a quick 5 day getaway this fall so the all-inclusive route seemed like the way to go. We had not been to Cancun so we were looking and came across Secrets of the Vine. The rooms looked good on line as did the property. So we booked and WOW did they deliver!!... More 

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1 Thank sourboy97
Jackson, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW

Are you tired of trying resorts and being disappointed? Do you have high standards and no one seems to meet them? Do you just want to take a deep breath and let someone else pamper and take care of you? Well, Secrets the Vine is your resort!

Review collected in partnership with this hotel

Helpful?
Thank Randy P
Worthing, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 days ago NEW

Arrived at hotel via a coach service that supplies all the main hotels along the strip. Next time we'll go for a private pick-up much quicker than hanging around and then having to go to three hotels before yours. The hotel itself was fabulous. All adults no kids and all-inclusive (except for some special wines). The architecture is what amazed... More 

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Thank royfagon
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

Amazing hotel ..beautiful pool great food , room are design well ...no swim up pool bar but it's plenty bars all around the resort...I had a great time champagne when u hit the door real high class experience

Helpful?
Thank Toy A
Derwood, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Went with a friend in July, great deal on airfare and hotel! I have never been a fan of all inclusive because I don't eat or drink a whole lot and it has been my experience that all inclusive lacked in quality. Not secrets the Vine! Our vacation was a taste of heaven. The hotel is beautiful with amazing customer... More 

Helpful?
1 Thank joan112288

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more   less 

Additional Information about Secrets The Vine Cancun

Address: Blvd. Kukulcan Km. 14.5 | Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500, Mexico (Formerly Secrets The Vine Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £285 - £853 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets The Vine Cancun 5*
Number of rooms: 497
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Priceline and Booking.com so you can book your Secrets The Vine Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Cancun
#3 Luxury Hotel in Cancun
#3 On the Beach Hotel in Cancun
#3 Spa Hotel in Cancun
#3 Top resorts Hotel in Cancun
#11 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Secrets The Vine Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel positioned between the sea on one side and the lagoon on the other. Ask for room overlooking the forecourt”
 of 5 bubbles royfagon, 1 Dec 2016 | Read review
“Just book ocean view.”
 of 5 bubbles joan112288, 30 Nov 2016 | Read review
“Rooms are spacious and beds very comfortable, am sure all will offer a wonderful stay”
 of 5 bubbles T329FAmaryd, 30 Nov 2016 | Read review
“ocean view room”
 of 5 bubbles Lorells, 29 Nov 2016 | Read review
“Experience all dining areas to make the most of your visit”
 of 5 bubbles Spurs1956, 29 Nov 2016 | Read review
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