We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Secrets The Vine Cancun

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Secrets The Vine Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

7,368 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 6,201: English reviews
Springdale, AR
Reviewed yesterday NEW

This place fit us perfectly! We've stayed at 5-6 All-Inclusive places in Mexico, DR, CR over the years. For us, Secrets the Vine was by far the best. Why STV was the best choice for us: 1. Beauty of the beach. We are beach people more than pool people. The Cancun beaches are stunning. The waves were rough, and we...

 Report
Helpful?
1Thank AceofBlades
New York City, New York
Reviewed yesterday NEW

We had a very nice 5 day stay for our 25th anniversary at this resort. Overall, one of the nicest resorts we've ever been to with service that can't be beat. Just some suggestions and observations for Secrets: 1) As I've read previously and saw first-hand, anyone can just walk into the preferred lounge on the 21st floor and especially,...

 Report
Helpful?
1Thank Charlie191957
Reviewed yesterday NEWvia mobile

Firts time in Cancun, came with my wife with the prime target of "doing nothing" for a week, resting and enjoing a "extreme luxury" experience, in a resort which speech is : " let us take care of you". Well, we decided for the "preferred" package and arrived here on Saturday 2PM. Reception with refreshment towels, took all our luggages...

 Report
Helpful?
Thank FRANKNORIO
Dallas, Tx
Reviewed yesterday NEW

We just returned from our weekend office retreat at Secrets The Vine, what a weekend. The resort is beautiful, and the staff is fantastic. We upgraded to the Preferred level, which gave us access to a concierge lounge and butler on our floor. The preferred level also gave us access to a 12th floor VIP pool, which we never used...

 Report
Helpful?
1Thank Zybach
Old Bridge, New Jersey
Reviewed 2 days ago NEW

This review is long overdue--I traveled to Cancun with my family in November 2016 to this resort to celebrate my birthday & my father's. We all had an amazing time here! From the minute we walked in we were greeted with drinks and from then on the entire stay was flawless. There are multiple restaurants throughout the resort and the...

 Report
Helpful?
Thank ecmejia1
Reviewed 2 days ago NEWvia mobile

We stayed for a quick five nights. The staff at the Vine made our stay wonderful! Valero, Eddy and Axel with entertainment - never knew water aerobics could be so fun. Alex in housekeeping kept our room perfect. And Luis from Olio made our last night perfect - he surprised us with a great dessert platter to celebrate nearly 10...

 Report
Helpful?
Thank avostad
Syracuse, New York
Reviewed 2 days ago NEW

"I was heading towards the elevator to go to the pool when I saw at a distance one of the hotel staff taking a couple of glasses of sparkling wine to someone's room, he looked up, said hello, and then walked backwards to press the elevator button for me, and then continued on his way to the guests' room." --...

 Report
Helpful?
2Thank joeyrockets
Boston, Massachusetts
Reviewed 2 days ago NEW

Gorgeous adult only resort with exceptional customer service!!! We stayed on one of the preferred floors with a view on the Sandos side (from what we heard this was the quieter side.) Our 23rd floor butters Vladimir, Maria, and Orlando were nothing short of outstanding. They worked relentlessly to accommodate us in every way, shape, and form! Jonathan on the...

 Report
Helpful?
1Thank Ulyana4
massachusetts
Reviewed 2 days ago NEW

This hotel in terms of location and facilities is excellent. I had a preferred room and it was beautiful. Spacious well appointed and doubt there is a room with a bad view both of lagoon and ocean. Entertainment the 4 days that was there was next to poor. Food is ok with different options does not compare to the food...

 Report
Helpful?
Thank traveler02368
SecretsTheVine, Director General at Secrets The Vine Cancun, responded to this review

Dear traveler02368; We appreciate the time that you have invested on writing an overview of your stay with us. We regret to now that our entertainment selection didn't meet your expectations. We try to create the most pleasant atmosphere in order to deliver the relaxing, indulging and luxurious getaway in the Caribbean that they seek for. We will take your...

Reviewed 2 days ago NEWvia mobile

We had an awesome couples vacation here at Secrets. We felt like celebrities. I could go on and on about the amazing service everywhere we went within the resort. The concierges were so friendly and helpful. We stayed in the preferred rooms that had BREATHTAKING views. We were on the Hard Rock side which had fun people watching. I had...

 Report
Helpful?
1Thank Carson W

9,054 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8444)
Viewed
Room/Suite (1008)
Viewed
View from Room (656)
Viewed
Hotel & Grounds (1322)
Viewed
Dining (817)
Viewed
Pool/Beach Area (1476)
Viewed
Bathroom (142)
Viewed
Family/Play Areas (41)
Viewed
Business Centre/Function Rooms (12)
Viewed
0:48
Videos (3)
Viewed
Other (2967)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (548)
Viewed
21st Floor Preferred Pool (6)
Viewed
Aerial Photography (45)
Viewed
Amenities (48)
Viewed
Beach (12)
Viewed
Master Suite Oceanfront (76)
Viewed
Opus Gobernador (105)
Viewed
Pool (58)
Viewed
Prefered Junior Suite Ocean View (51)
Viewed
Dining (101)
Viewed
The Hotel (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (3)
Viewed
Dining (8)
Viewed
Pool/Beach Area (2)
Viewed
Other (44)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.7 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 182 in Cancun
5,425 reviews
1.2 mi away
Live Aqua Beach Resort Cancun
2.2 mi away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#5 of 182 in Cancun
4,696 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
#11 of 182 in Cancun
8,095 reviews
3.5 mi away
Grand Fiesta Americana Coral Beach Cancun
0.5 mi away
Paradisus Cancun
Paradisus Cancun
#21 of 182 in Cancun
8,161 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more   less 

Additional Information about Secrets The Vine Cancun

Address: Blvd. Kukulcan Km. 14.5 | Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500, Mexico (Formerly Secrets The Vine Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £310 - £888 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets The Vine Cancun 5*
Number of rooms: 497
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Priceline, Hotels.com and Booking.com so you can book your Secrets The Vine Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Cancun
#3 On the Beach Hotel in Cancun
#3 Luxury Hotel in Cancun
#3 Spa Hotel in Cancun
#3 Top resorts Hotel in Cancun
#11 Romantic Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Secrets The Vine Cancun staff and other travellers.
770 questions
Ask a question

See all questions (770)

Questions? Get answers from Secrets The Vine Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely worth paying for ocean view”
 of 5 bubbles AceofBlades, 17 Jan 2017 | Read review
“try to get a beach/ocean view room”
 of 5 bubbles Charlie191957, 17 Jan 2017 | Read review
“Go for a preferred room (floors 21-28) and face Sandos side (NOT Hard Rock)/”
 of 5 bubbles LIHarley_Riders, 15 Jan 2017 | Read review
“Ask for a total ocean view”
 of 5 bubbles dorothyv747, 14 Jan 2017 | Read review
“Rooms on odd number side (overlooking the pools) have the best sunning from your private balcony.”
 of 5 bubbles georgejudy1, 13 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay