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Secrets The Vine Cancun

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Traveller (11042)
Room & Suite (2446)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“market cafe”(792 reviews)
“preferred club”(713 reviews)
“preferred pool”(524 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,687)
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8,082 results
Traveller rating
6,211
1,275
399
120
77
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6,211
1,275
399
120
77
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All reviewsmarket cafepreferred clubpreferred poolbluewater grillsea saltpiano barpreferred levelblue water grillsecrets resortpreferred roomdragons restaurantentertainment teamolio restaurantcoffee barhoneymoon suitegreeted with champagnethe hard rock
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1 - 5 of 8,082 reviews
Reviewed today via mobile

I have stayed at palace resort hotels and the service and food quality is almost similar. Save your money and don't stay at this hotel because it's 5 star . Moon palace is really good with much more friendlier staff. We checked in this hotel...More

Thank Ssanii
Hotel's Favourite
Reviewed 1 week ago via mobile

I've stayed in Secrets in another parts of Mexico and Costa Rica, so far this is my favorite, because of the balcony 180 degree view. We were in a room that where we enjoyed wayching sunrise to sunset, our room was amazing and spacious. Like...More

4  Thank Patricia M
Response from SecretsTheVine, Social Media Coordinator at Secrets The Vine CancunResponded 1 week ago

Dear Patricia M, Thank you for choosing the hospitality of Secrets The Vine Cancun, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was truly pleasant and that you were highly satisfied...More

Reviewed today via mobile

It’s a fantastic resort! I found the resort to have excellent service and the drinks to be fantastic. The pools are relaxing and the beach is accessible and gorgeous. I’ve been to a lot of high end places and this meets the mark in terms...More

Thank Steven S
Reviewed yesterday

We were there for our annual retreat with my company (approximately 90 people) and it was a great experience. The resort is awesome, premium alcohol, nice swimming pools, beach was also pretty cool and overall the food was extremely good, particularly for breakfast. The rooms...More

2  Thank bengold90
Response from SecretsTheVine, Social Media Coordinator at Secrets The Vine CancunResponded today

Dear Bengold90, We appreciate you have taken the time to share an overview of your recent stay at Secrets The Vine Cancun. Our guest's comments are very important to us, as it allows us to continue enhancing our service and product. We apologize for any...More

Reviewed yesterday

Well, let me just say that my husband and I felt that this was the best vacation we have ever had...together or separately! It was our first time in Cancun, and it won't be our last. We really liked that the resort is more compact...More

1  Thank Lynette L
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Room Service
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$329 - US$756 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cancun
#5 Spa Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 On the Beach Hotel in Cancun
#5 Top resorts Hotel in Cancun
#11 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$329 - US$756 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cancun
#5 Spa Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 On the Beach Hotel in Cancun
#5 Top resorts Hotel in Cancun
#11 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (11042)
Room & Suite (2446)
Pool & Beach (1972)
Dining (1160)
Amenities (57)
Family and Play Areas (46)
Business Centre & Event Rooms (23)
Questions & Answers
Ask a question
Eric B
18 April 2018|
Answer
Response from guka0703 | Reviewed this property |
At the preferred pool we were able to get top shelf liquor such as Grey Goose and Belvedere. As far as in the stocked mini fridge, they provided Bacardi, Johnny Walker Red Label, and a tequila that we were not familiar with... More
1
Vote
Ethan W
15 April 2018|
Answer
Response from SecretsTheVine | Property representative |
Greetings Ethan W, Our Unlimited-Luxury plan offers domestic and imported beers: Corona, Corona light, Budlight, Budweiser, Pacifico and Leon. Unfortunately, Dos Equis is not on our list.
0
Votes
Google Translation
Mike K
15 April 2018|
AnswerShow all 4 answers
Response from SecretsTheVine | Property representative |
Greetings Mike K, Thank you for your inquiry. The safety and security of our guests is always a top priority. We will contact you directly to better address your specific concern.
0
Votes
Google Translation
Room Tips
"rooms on a high floor with a view to the sea (corner room are the best)"
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"The higher the floor the better the views"
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"Best adult resort"
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"You can see both he sunrise and sunset from rooms on the south between the ocean and the lagoon. Opt for a..."
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