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Paradisus Cancun

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#20 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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Paradisus Cancun
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8,351 Reviews from our TripAdvisor Community

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Showing 5,229: English reviews
Reviewed yesterday NEW

On this ocassion we visited the hotel for business matters. Although it seemed a rare choice for a business trip it turned to be ideal. During the morning we had to go out into town for work, and be back in the afternoon to report and analise. The efficient and exact labour force engine that make the place work smoothly...

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Helpful?
Thank Ahtziri M
Riverdale, New Jersey
Reviewed yesterday NEW

I arrived I was greeted by beautiful smiles and warm and friendly people the hotel was amazing with all the greenery there was always someone cleaning something all the time. the food was great the drinks were wonderful the room was clean and had an ocean view. the ocean and deck chairs were fabulous

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Helpful?
Thank arleneLavallette
Philadelphia, Pennsylvania
Reviewed yesterday NEW

I visit this hotel every year and absolutely love every second of my time here! The grounds are beautiful, the staff is best in Cancun and you meet the best fellow travelers here! Be sure to tip the staff as they work very hard for you to have a wonderful experience. The buffet, Naos, has such a variety of food...

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Helpful?
1Thank Joan M
Washington DC, District of Columbia
Reviewed yesterday NEW

Paradisus is a beautiful property on a spectacular beach. Ocean-room views are tremendous. As a member, I will have one point of information as a complaint but, otherwise, facility, services, food was very good to excellent. Food ranged from very good to excellent. Service was excellent, from welcoming us to servicing us at the pool, beach, and restaurants. The service...

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Helpful?
Thank David K
Rochester, New Hampshire
Reviewed 2 days ago NEWvia mobile

We have been to Mexico many times and have stayed at many resorts. We are experienced travelers who love local life and don't make many requests or complaints. We are fairly easy to please. Expedia completely mishandled our entire vacation and it should have been disastrous and stressful but thanks to Paradisus it was amazing. We arranged for family concierge...

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Helpful?
Thank eleonardi
Kansas City, Kansas
Reviewed 2 days ago NEW

Once we got past check-in, which was a little bit of a mess, the rest of the vacation was top notch. Thank you so much to Cristhian, Lovera and Atilano for the great service at NAOS...never had better breakfast service anywhere in the world. The Coco Beach beds with service by Jorge and especially Alejandro will keep us coming back!...

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Helpful?
Thank cionavysubguy
Frederick, Maryland
Reviewed 2 days ago NEW

This was a very nice resort -- also very large. There certainly are positives and negatives to that. Check in was fairly efficient, but different than anything I have experienced. (Beware the time share sell). We didn't have a King bed in our room (for my wife and I) and had to move rooms. The new room was in the...

Review collected in partnership with Meliá Hotels International
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1Thank Shawnydrum
Omaha, Nebraska
Reviewed 2 days ago NEW

great place to relax with great beach at very reasonable price. beach terrific and very close to hotel. dining options were very good and food great. staff was very friendly and did anything they could to enhance our stay.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank X7786ENmichaele
Woodland Park, Colorado
Reviewed 3 days ago NEW

We have a timeshare with RCI and visited two Paradisus resorts this year. Cancun is our favorite. The rooms are not as nice as the Playa resort, but it is so much nicer in every other way. For starters, the all inclusive fees are half at this resort. We are still trying to figure out why Playa is so much...

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Helpful?
Thank bregabe
Newburgh, New York
Reviewed 3 days ago NEW

The resort is beautiful and all the staff are so friendly and helpful. Didier was our favorite person to help us by the pool and cabana. We will definitely be returning next February or earlier. Can't wait to come back.

Review collected in partnership with this hotel
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Helpful?
Thank sasha0122

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £292 - £494 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Travelocity, Prodigios Interactivos SA, Booking.com and Jetsetter so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
716 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mientras más arriba se escucha menos la música de las áreas centrales en las noches.”
 of 5 bubbles ahtzirim2017, 18 Feb 2017 | Read review
“Lagoon side rooms are very nice too!!”
 of 5 bubbles cionavysubguy, 17 Feb 2017 | Read review
“Check everything in the room and let them know if you have issues. ”
 of 5 bubbles Shawnydrum, 17 Feb 2017 | Read review
“building three is best - Main building”
 of 5 bubbles greggreene1367, 16 Feb 2017 | Read review
“If you don't want to wake up to the music in the lobby at 7:30am, do not stay in Building 2.”
 of 5 bubbles 705JulieP, 16 Feb 2017 | Read review
5 of 5