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Paradisus Cancun

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#22 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Paradisus Cancun
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8,745 Reviews from our TripAdvisor Community

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Showing 5,490: English reviews
South Plainfield, New Jersey
Reviewed 2 weeks ago

We enjoyed our stay @Paradisus Cancun. It was one of the best experience to stat at all inclusive resort. This resort has good restaurants inside which are already covered in all inclusive.it has nice and clean beach access too. I really love to go back at same resort again.

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Helpful?
Thank Ketan P
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Ketan P I want to take this moment to thank you for comments; all the feedback given to us helps us find all areas of opportunity that we have in the hotel, for us, our guests are paramount and always a pleasure to know that the work of our partners is recognized and appreciated. Please accept my cordial invitation...

Monrovia, Indiana
Reviewed 2 weeks ago

My family stayed at this resort for 2 weeks and it was amazing. We choose the family concierge room, which was wonderful! The food was good, resort was clean, and everyone was super accommodating. Our very best part of our 2 week trip was our butler, Josue. He checked on us daily, made dinner reservations for our family, brought my...

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Thank meganprater
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear meganprater Thank you for taking the time to share these good comments about your most recent experience at Paradisus Cancun hotel. We are happy to have met your expectations. Today we are one of the best accommodation options in the destination and we owe this thanks to our incredible team. We hope that in the future we will see...

Greensboro, North Carolina
Reviewed 2 weeks ago via mobile

Paradisus Cancun was the first all inclusive resort I have stayed at. It was a five star experience from the moment you arrive. Check in was quick and easy. The staff was very friendly and service was exceptional. I stayed in an ocean front suite and the view was amazing. Large private balcony to lay out and listen to waves....

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1Thank WB03
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear WB03 Thanks for choosing us as your host hotel and for sharing with us your comments. It fills us with happiness to know that we could be at the level of your expectations and know the efforts of all who work here it's recognized with good reviews and recommending our hotel. I want to extend my most cordial invitation...

Iroquois, Canada
Reviewed 2 weeks ago via mobile

Loved this resort. Very good food at the buffet and some interesting a la carte choices! Great location for traveling with teenagers. You can take the bus for $1 to shopping malls (indoor and outdoor) and right across the street are water activities that include wave runners and parasailing ($)! Favourite thing to do each morning was 10:00 Zumba with...

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Thank PamelaJoan
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear PamelaJoan Thank you for sharing with us such a detailed review of our services. It is for us an honor to be your hosts during your vacation in Cancun, today we are considered one of the best destinations for vacation and our hotel must be up to all these expectations. I want to take this moment to thank you...

Reviewed 2 weeks ago

I was with my 2 teenage girls in a lagoon-facing "junior suite". We've been going to all-inclusive resorts for 10 years (mostly in Mexico) and this one is a definite notch above all the rest. There was no aggressive sales pitch to join their time-share, there was no "towel card" needed to get towels, the bar-pour liquor was all premium...

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3Thank Dennis E
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Dennis E Thank you for sharing with us such a detailed review of our services. It is for us an honor to be your hosts during your vacation in Cancun, today we are considered one of the best destinations for vacation and our hotel must be up to all these expectations. I want to take this moment to thank...

Indianapolis, Indiana
Reviewed 2 weeks ago

Review collected in partnership with Meliá Hotels International
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1Thank Jodi T
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Walpole, Massachusetts
Reviewed 2 weeks ago

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Thank Dianne D
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Southbury, Connecticut
Reviewed 3 weeks ago via mobile

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3Thank James S
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Baldwin, New York
Reviewed 3 weeks ago

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1Thank jrino
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Reviewed 3 weeks ago

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Thank Carlos C
Ricardo R, Gerente at Paradisus Cancun, responded to this review

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £241 - £451 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
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Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#22 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
814 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are for members of Club Melia, they arfe not standard rooms but spacious with kitchens and living rooms.”
francon633, 24 Apr 2017 | Read review
“Look for building 2 or 3. A lower floor might be better for room size.”
, 20 Apr 2017 | Read review
“Families should try to stay on the side with family concierge as the pool on that side is quieter and does not contain a swim up bar.”
JTO_10, 19 Apr 2017 | Read review
“Rooms in the fifth tower have outside jacuzzis and beautiful views. But long walk from center of the hotel.”
jewelz20152016, 19 Apr 2017 | Read review
“A sea-facing room provides the best view!”
Lifestyle100, 19 Apr 2017 | Read review
5 of 5