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Hotel Riu Cancun

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#31 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Cancun
Hotel Riu Cancun
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9,682 Reviews from our TripAdvisor Community

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Dallas, TX
Reviewed yesterday NEW

This place had everything you need. Food was good. Service was great. We traveled 4/20-4/23. 16 of us went. They were able to accomodate everything. We ate the buffet every morning and once for dinner. Also had the Italian restaurant for dinner and it was great. Only small glitch is wifi is only free in the lobby. But we didn't...

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Thank Birdman33
Ontario
Reviewed yesterday NEW

It seems wherever we went in Cancun, people were holding and hawking animals - birds, iguanas, and perhaps worst of all, tiger and lion cubs, for photo ops. All claimed the animals were "rescued" - as if. These mercenary and merciless displays cause immeasurable animal suffering. Please: Don't support them. Tourist's dollars are what drive them. Which is why we...

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Thank stkittchick
Reviewed 2 days ago NEW

Fantastic hotel and amenities, right on the beach, 5 great restaurants to chose from. Pool bars etc. Staff are so helpful, and cant do enough for you. Rooms have their own mini bar, complete with optics and sprits, rooms cleaned every day. Fantastic views from higher floors. Highly recommend this hotel, would certainly return.

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1Thank Stephen H
Minto, Canada
Reviewed 3 days ago NEWvia mobile

We was there from April 14 to the 21 , had a great time , great food and drinks, I would give this resort a 4.5 star, just because there is no free wifi in your room or room service. But yes we will be going back there. 😎

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1Thank jules f
Cork, Ireland
Reviewed 4 days ago NEWvia mobile

My boyfriend and I stayed at the RIU Cancun for a week, we actually just arrived back home yesterday and I miss it so much. Everything was amazing the hotel itself has everything you could need the rooms were spacious and bright with stocked minibar, air con, big double bed and nice walk in shower. Our room was over by...

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6Thank MaCro_7
Port of Spain
Reviewed 4 days ago NEW

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1Thank trinitravelgirl
Birmingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

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1Thank lovetohavealook
Richmond, Virginia
Reviewed 6 days ago NEW

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2Thank mikeT9200WX
Reviewed 6 days ago NEWvia mobile

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2Thank Susan C
Houston, Texas, United States
Reviewed 6 days ago NEWvia mobile

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2Thank Arzina Z

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor of the building above the pool has great views and you can connect to the free wifi at the pool/bar area from the balcony!”
trinitravelgirl, 22 Apr 2017 | Read review
“Stay away from the 13th floor if you want a view see picture”
mikeT9200WX, 20 Apr 2017 | Read review
“Lower room makes use of the stairs easier when the lifts are busier but also still have a good view.”
JamesPlusStacey, 19 Apr 2017 | Read review
“Not the 13th floor!”
228eddiel, 19 Apr 2017 | Read review
“301 Was quiet”
Dawnykittens, 18 Apr 2017 | Read review
5 of 5