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Hotel Riu Cancun

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#28 of 182 Hotels in Cancun
Certificate of Excellence
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Hotel Riu Cancun
Hotel Riu Cancun
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9,358 Reviews from our TripAdvisor Community

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Showing 6,353: English reviews
Granger, Indiana
Reviewed yesterday NEW

This is my first review, but I wanted to leave it because I depended strongly on reviews for selecting this resort. Also--- for other families. I took eleven people ranging in age from 13 to 73 and this resort worked out perfectly. I have stayed at quite a few all-inclusive resorts and was a bit hesitant to bring my children...

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Helpful?
Thank wendycarrier
Blue Grass, Iowa
Reviewed yesterday NEWvia mobile

Good value for the money. Great food, staff is fantastic. Spa is great. Great location. Only con: The building is so tall, it blocks the sun after 2/3 pm in the pool, so you'll need to mosey to the beach for late sun. That's ok for me however, as I am fair skinned.

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Thank melissafL1966SD
King's Lynn, null, United Kingdom
Reviewed yesterday NEW

So we thought we would have a change fromThailand at Christmas and New year and head for Mexico...Cancun, We were undecided whether to stay in the Rui peninsula or the Rui Cancun approx £1,000 in price between the 2. We went for the cheaper option it was hard to see what there was on offer for and extra 1000, apart...

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1Thank Samantha H
Rotherham, England, United Kingdom
Reviewed yesterday NEWvia mobile

Excellent hotel. Good food, service and excellent staff. Bar and waiter service around the pool. Barbeques regulary set up aroundvpool. Lots of qualiry food in addition to all inclusive.Towels provided every day. Sunbeds always available. Lots of activities. Bedrooms are lovely and modern. Fridge fully stocked with water, alcohol and soft drinks daily. Prime location. Stunning beach and views. Only...

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Thank Kathryn D
Norwich, United Kingdom
Reviewed yesterday NEWvia mobile

Me and my girlfriend stayed here for two weeks, two years ago . The rooms were great, the food was very good and the choice of drinks and cocktails were awesome . The specialised restaurants you could book were also very good and service was great . We Hope to return here in the near future .

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Thank Sam27388
Winnipeg, Canada
Reviewed 2 days ago NEW

I went to riu cancun from december 27- january 3 wow what a great place had tons of fun. There are 4 bars one by the pool which is a swim up bar, one in the lobby, one just outside the lobby and one in the hallway which is the sports bar. There are 4 pools one is never busy...

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Thank jared r
Winston Salem, North Carolina
Reviewed 2 days ago NEW

My husband and our 3 adult sons stayed just after Christmas. The rooms were large and clean, the grounds were attractive. Three swimming pools. You can't make reservations at the restaurants. There are two seatings each night. We found that it was important to get in line at least 15 minutes before the places opened. There is a buffet restaurant...

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1Thank Catherine49680
Doncaster, United Kingdom
Reviewed 2 days ago NEW

We spend 14 nights last year June 2016 in this resort. It completely stands up to the 5*. Rooms were superb, even free optics. Cleaned daily and very comfortable. An array of restaurants to choose from all brilliant food choices and never had to que for serving or seating. The beach is fantastic always a sunbed the pools the same....

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Thank debbiehaines123
Newry, United Kingdom
Reviewed 2 days ago NEW

Stayed at this property back in September 2016. Not that we were late risers as we were always down to the pool by 9am but majority of sun loungers had towels on them to reserve them which IMO is ridiculous. Mentioned it to one of the staff and they just went and lifted the towels so any other morning I...

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Thank Paul M
Manchester, United Kingdom
Reviewed 3 days ago NEW

Had a great time at Riu Cancun. All the staff were very friendly and the room was always clean. We tipped the cleaning staff at the beginning of the trip and left a note asking for specific drinks refill (we don't drink beer) which was topped up continuously throughout our 7 day stay. Bathroom always had hot water and our...

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4Thank z_dubai

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £209 - £386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
Reservation Options:
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#22 Spa Hotel in Cancun
#24 Romantic Hotel in Cancun
#26 Top resorts Hotel in Cancun
#28 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Cancun staff and other travellers.
781 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get up high for better views and hopefully no mould or damp!!”
 of 5 bubbles samanthah83, 17 Jan 2017 | Read review
“best rooms are in the separate building with 6 floors as it is close to everything and quieter”
 of 5 bubbles 176jaredr, 16 Jan 2017 | Read review
“Ask for a high room you get the best views of the beach”
 of 5 bubbles debbiehaines123, 16 Jan 2017 | Read review
“2nd floor only has partial sea views but you never have to wait in the queues for the lift.”
 of 5 bubbles z_dubai, 15 Jan 2017 | Read review
“Upper floors had the best ocean view. Best bar is inside lobby”
 of 5 bubbles Creole_10, 11 Jan 2017 | Read review
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