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Fiesta Inn Cancun Las Americas

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#46 of 183 Hotels in Cancun
Certificate of Excellence
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Fiesta Inn Cancun Las Americas
Fiesta Inn Cancun Las Americas
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458 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Mexico DF, Mexico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Fiesta Inn has the best service for business travelers in Cancun. I have had the opportunity to stay in large five star resorts and have never received a treatment and attention like Fiesta Inn, besides being the only business class hotel with room services 24 hrs in Cancun. The location of the hotel makes it strategic for business and pleasure.... More 

Helpful?
Thank RAUL S
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 October 2016 via mobile

This is a good hotel if you are looking for secure, clean and you need downtown. They have maids working hard and their bell boys. Antonio was always greeting me, and brought me bucket after bucket of ice. Good room service. Fast and accurate. Negative was pool was closed the whole time I was there.

Helpful?
Thank Deborah S
San Pedro
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2016

We did love the hotel and espeially the location being over the mall which allowed my family to split up and move arround a little more independtly going to the movies etc but the BEDS did not seem to any of us to be double in size. It was a problem for my two teenagers who had to share....even for... More 

Helpful?
Thank searious
Monica M, Gerente at Fiesta Inn Cancun Las Americas, responded to this review

Dear Guest, Thank you for sharing your comments and feedback. Looking forward to have you back soon. Regards, Mónica Melgarejo More 

Osaka, Japan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2016

I stayed at this hotel from Aug 10 to 12 for the vacation. Unfortunately my cellphone had gotten pick pocketed in Mexico City just before I moved to Cancun. I asked the concierge how to apply for a stolen certificate with police. He researched it very heartily and warmly calling his friends and families. He could find the police station... More 

Helpful?
Thank tmkz_trip
Monica M, Gerente at Fiesta Inn Cancun Las Americas, responded to this review

Dear Guest, Thank you for sharing your comments and recognition to our staff. Hope to have the opportunity to serve you again in a near future. Regards, Mónica Melgarejo More 

Cancun, Mexico
2 reviews
Reviewed 22 July 2016 via mobile

Friendly staff and great attention from the maid Viviana. I love the view and the roof garden area. The only bad thing about this hotel is that it doesn't count with its own parking lot, you have to use the one of the Mall and they don't do discounts.

Helpful?
Thank karyroar
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 July 2016

I have visited Cancun many times and always went shopping to Las Americas and passed by this hotel but it wasn't until this last visit that i decided to stay there. I couldn't have had a better time, since i arrived the staff were incredible, they were so polite and eager to please. I ordered room service the moment i... More 

Helpful?
Thank marcoguzgon
Monica M, Gerente at Fiesta Inn Cancun Las Americas, responded to this review

Dear Guest, Thank you so much for sharing your comments. We will make it extensive to our staff. Looking forward to have the pleasure to serve you again very soon. Regards, Mónica Melgarejo More 

Belize, Belize
1 review
Reviewed 5 July 2016

I liked the Junior Suite. It was spacious and clean and perfect for our needs. We are a family of four so we need to have a little space for our children to play in. We got a King size bed and an additional bed for the children.

Helpful?
Thank LUANNI C
Monica M, Gerente at Fiesta Inn Cancun Las Americas, responded to this review

Dear Guest, Thank you for sharing your comments. We are glad you had a comfortable stay. Looking forward to see you soon. Regards, Mónica Melgarejo More 

Cozumel, Mexico
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 July 2016

The hotel is located inside of a mall. with a lot of stores and restaurants. The hotel is very clean and comfortable. The staff was very friendly and helpful. The pool, rooftop garden is beautiful and clean. There is also a nice gym and lounge in the hotel.

Helpful?
Thank Kailynn C
Monica M, Gerente at Fiesta Inn Cancun Las Americas, responded to this review

Dear Guest, Thank you for sharing your comments during your stay with us. Looking forward to host you again very soon. Regards, Mónica Melgarejo More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2016

A perfect hotel for a professional visit in Cancun. Ideally located in the heart of an area rich in restaurants and bars of all kinds, this hotel whose entrance is located in a major shopping center, offers all the facilities for a successful professional stay.

Helpful?
Thank Patrick l
Tampa, FL
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 June 2016

I like this chain of hotels, and I like this hotel as well. The only reservation here is that the price is a little pricey (I think I paid around $140 for a night in June). The rooms are immaculate and are very modern and stylish, the staff professional, the wifi strong, and the cable tv selection is good.

Helpful?
Thank autoloads

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Cancún Las Américas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service. ... more   less 

Additional Information about Fiesta Inn Cancun Las Americas

Address: Avenida Bonampak Lote 1 | Manzana 1, Super Manzana 6, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: £68 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Inn Cancun Las Americas 3.5*
Number of rooms: 152
Reservation Options:
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Hotel Style:
#31 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Inn Cancun Las Americas staff and other travellers.
9 questions
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Atlanta, Georgia
Astoria, New York
9 months ago
10 months ago
New York City, New York

See all questions (9)

Questions? Get answers from Fiesta Inn Cancun Las Americas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to pick the rooms facing the Malecón, at night you'll get a nice view of the Cancun Hotel Zone and the sea”
  • the view from my room
  • the view from the lobby
 of 5 bubbles marcoguzgon, 13 Jul 2016 | Read review
“Any room is fine”
 of 5 bubbles autoloads, 18 Jun 2016 | Read review
“maybe ask for a corner room. we were randomly boot in one and it seemed quite oversized.”
 of 5 bubbles therusticwanderer, 21 Apr 2016 | Read review
“tajamar view , the sun star working this side and you can watch hontel zon and laguna nipchute”
 of 5 bubbles 29juani, 2 Apr 2016 | Read review
“not 7th floor (platinum level, LOL)”
 of 5 bubbles crfmackenzie, 15 Mar 2016 | Read review
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