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NIZUC Resort and Spa

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Traveller (2061)
Room & Suite (531)
Pool & Beach (522)
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Overview
  • Excellent84%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“la punta”(106 reviews)
“terra nostra”(74 reviews)
“ocean suite”(28 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,654)
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1,983 results
Traveller rating
1,638
208
74
35
28
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LanguageEnglish
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1,638
208
74
35
28
Show reviews that mention
All reviewsla puntaterra nostraocean suiteadult beachperuvian restaurantplunge poolgolf cartmain buildingcevicheminutes from the airportfour seasonsbeautiful propertybreakfast buffetclose to the airportkids clubbutler servicecancun airport
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1 - 5 of 1,983 reviews
Reviewed yesterday

Everything was good, hotel is beautiful and scenery is amaizing, only one incident trying to check in , they had the wrong room even though we called ahead to upgrade the room and make sure everything was okay, also they lost the paid receipt of...More

Review collected in partnership with this hotel
1  Thank mo_cardona
Reviewed 2 days ago

To say we're impressed is an understatement. This is a must for your bucket list. The property is stunning. The beaches, the rooms, the spa, and restaurants are the best. Best food we've ever had anywhere in MX! But the service, wow, the service. It...More

1  Thank linloftus
Reviewed 4 days ago

I wouldn't call myself a world traveler, but I have stayed at my fair share of resorts. Nizuc is by far the best I've ever experienced. It's not even close. Forget the unreal facility, spa, pools, restaurants and views....the service is way beyond anything I've...More

Review collected in partnership with this hotel
1  Thank jasonchavez
Response from NIZUC R, General Manager at NIZUC Resort and SpaResponded 2 days ago

Dear jasonchavez, Thank you very much for choosing NIZUC Resort & Spa as your resort in Cancun. We appreciate your words. Comments like yours motivate us to keep on reaching a superior experience for all of our guests. We hope to welcome you again very...More

Reviewed 4 days ago

Amazing resort, If you want to get away and relax this is it. Staff are very attentive. Food is fabulous. We ate out once out of the six nights we were there. Spa was incredible. Rooms were gorgeous. Loved that we had our own pool...More

Review collected in partnership with this hotel
Thank mtfred
Response from NIZUC R, General Manager at NIZUC Resort and SpaResponded 2 days ago

Dear mtfred, We sincerely appreciate your review regarding your recent experience at NIZUC Resort & Spa. We are really glad to learn that you had a memorable stay and we were able to exceed your expectations. We look forward to welcome you again very soon....More

Reviewed 4 days ago

Nizuc is beautifully decorated to make you feel calm and at peace everywhere you go. Staff are wonderfully friendly and welcoming. Suites are totally indulgent and beautiful and the spa is excellent. Beautiful pool area and white sand beach too.More

Review collected in partnership with this hotel
Thank VR747
Response from NIZUC R, General Manager at NIZUC Resort and SpaResponded 2 days ago

Dear VR747, Thank you for taking the time to share your opinion about NIZUC Resort & Spa. It is a great honor for us to receive such kind comments regarding our property and especially our services. We hope to have you among our distinguished guests...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$389 - US$926 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cancun
#2 Spa Hotel in Cancun
#2 Top resorts Hotel in Cancun
#2 On the Beach Hotel in Cancun
#2 Luxury Hotel in Cancun
#13 Family Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$389 - US$926 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cancun
#2 Spa Hotel in Cancun
#2 Top resorts Hotel in Cancun
#2 On the Beach Hotel in Cancun
#2 Luxury Hotel in Cancun
#13 Family Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2061)
Room & Suite (531)
Pool & Beach (522)
Dining (352)
Amenities (129)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
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Shopgirlteri
12 April 2018|
AnswerShow all 3 answers
Response from Rick S | Reviewed this property |
Absolutely NOT all inclusive. Everything costs, everything.
0
Votes
LoveToTravel123650
2 April 2018|
AnswerShow all 3 answers
Response from NIZUC R | Property representative |
Good morning Lovetotravel123650, Thank you for contacting. The double deluxe do have regular chairs on the balcony and some have chaise lounges. Depending on the floor where the room is located, you may have a different... More
0
Votes
Google Translation
parkmoons
25 March 2018|
AnswerShow all 2 answers
Response from NIZUC R | Property representative |
Good afternoon parkmoons, thank you for contacting. Depending on the season, the cabanas may be for free or not. To have the accurate infomation based on your date of stay, please contact our Concierge, they will be glad... More
1
Vote
Google Translation
Room Tips
"Plan on spending more time away from the room!"
Read review
"we had 568"
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"ocean views spectacular...mangrove view is just that!"
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"Rooms overlooked ocean and were very quiet we were in building eight."
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